This episode explores how the DC industry – and L&G – can move from member engagement to action, at a time when new research* indicates that 41% of working people aged 25 to 55 are not on track for the retirement income they’ll need.
DC Close Up host Lesley‑Ann Morgan, Global Head of DC in our Asset Management business, is joined by Jenny Hazan, Director of Customer Strategy and Engagement at L&G. Together, they discuss why the biggest challenge in DC pensions is not participation but adequacy – and why information alone rarely changes behaviour.
Drawing on examples spanning compound growth, behavioural biases and artificial intelligence (AI), this episode considers how behavioural science, data and technology must work together to support better member outcomes.
This podcast was recorded on 31 March 2026. All information and views from L&G as at date of recording.
*Decades Ahead research launched by L&G and research partner Public First on the 18 March 2026.
https://group.legalandgeneral.com/en/about-us/our-purpose/safeguarding-financial-futures/decades-ahead
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