What is the most important aspect of a high-functioning team? Alignment.
A lot of conflict in our lives is because we are not living in alignment. This could be the result of not being true to ourselves [our values] or it could be because we are not in alignment with our spouse, team, department, company, etc.
In business, I believe that agreement is a nice-to-have, but alignment is a must have.
Karen Kimsey-House is the co-creator of the Co-Active Training Institute, which is known for world-renowned coaching and leadership programs. Karen, put it this way, “When there is alignment and understanding, it is much easier to navigate forward together, moving in and out of agreement.”
Building a team of individuals that trusts each other is the foundation of being able to have productive disagreements, and therefore, being able to make the best decisions.
One pro tip is to call the discussion a debate instead of a disagreement. I do this all the time, and it is proven that by calling it a debate participants are more likely to share information. This is because teammates are perceived to be more receptive to differing opinions in a debate.
Either way, the bottom line is that alignment doesn’t require agreement. Alignment requires that you support the decision of the team or leader even if you don’t fully agree with it. If you can’t come to alignment, then you need to move or leave. It sounds harsh, but it is true.
Sometimes if there is no agreement a decision gets put off by the leader. This is another reason why leaders should strive for the best idea, not consensus. In business, we see all the time that failure to make a decision can be as damaging as a wrong decision. Remember that indecision comes because there is no perfect answer in business, and there never will be.
In order to avoid indecision, it is important to have a well-run process and a team where everyone feels like they can voice their opinion. Bruce Chizen, former CEO of Adobe, calls this “making decisions with integrity”. Simply meaning that you need to follow a good process and always prioritize what is right for the business over what is right for the individual.
I used to do this at my former employer all the time. Many times teammates and other Executives would be surprised when I would pitch an idea that would personally make me less money in favor of what was best for the business. To me this was simply making decisions with integrity (Note: You can avoid this type of conflict by aligning compensation with the business goals and objectives.).
If I did something that was not aligned with the business for personal gain, the business would suffer. This would eventually lead to the downfall of the business and the people that worked in our Division. This is never a good long-term strategy.
At the end of the day, I consider myself to be a seeker of truth. I believe through the process of understanding that the best idea always should win and this is more important than having consensus from everyone on the team. Alignment leads to better ideas and results.
Welcome to the Limitless Podcast with Nathan Jovanelly. Thanks for tuning in.