(Courtesy of Bill Eddy)

Like it or not, dealing with angry, upset people is inevitable. Learning some simple skills can help deal with high conflict situations in an effective way. Bill Eddy is one of the world’s leading experts on High Conflict Personalities, and his approach gives anyone an easy tool that’s highly effective at de-escalating tense situations.

Listen here:

HOST: Prentiss Pemberton

GUESTS:

• Bill Eddy, licensed Clinical Social Worker and author of “Calming Upset People with EAR”

LINKS:

Calming upset people fast with EAR

Dealing With Angry People

High Conflict Institute

PARTICIPATE:

• Call 550-8433 (Anchorage) or 1-888-353-5752 (statewide) during the live broadcast (10–11 a.m.).
• Send an email to [email protected] before, during or after the live broadcast (e-mails may be read on air).

LIVE BROADCAST: Wednesday, Sept. 1, 2021, at 10 a.m. AKDT

REPEAT BROADCAST: Wednesday, Sept. 1, 2021, at 8 p.m. AKDT

LINE ONE’S FAVORITE HEALTH AND SCIENCE LINKS:

• Mayo Clinic and Cleveland Clinic offer extensive health information libraries
• MedlinePlus has a guide to finding reliable health information on the internet
• Centers for Disease Control and Prevention
• American College of Allergy, Asthma & Immunology (ACAAI)
• Carl Sagan’s Baloney Detection Kit and common logical fallacies

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