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Subscribed: Why the Subscription Model Will Be Your Company's Future - and What to Do About It by Tien Tzuo
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https://www.salesartillery.com/marketing-book-podcast/subscribed-tien-tzuo
Subscription companies are growing nine times faster than the S&P 500. Why? Because unlike product companies, subscription companies know their customers. A happy subscriber base is the ultimate economic moat.
Today's consumers prefer the advantages of access over the hassles of maintenance, from transportation (Uber, Surf Air), to clothing (Stitch Fix, Eleven James), to razor blades and makeup (Dollar Shave Club, Birchbox). Companies are similarly demanding easier, long-term solutions, trading their server rooms for cloud storage solutions like Box. Simply put, the world is shifting from products to services.
But how do you turn customers into subscribers? As the CEO of the world's largest subscription management platform, Tien Tzuo has helped hundreds of companies transition from relying on individual sales to building customer-centric, recurring-revenue businesses. His core message in Subscribed is simple: Ready or not, excited or terrified, you need to adapt to the Subscription Economy -- or risk being left behind.
Tzuo shows how to use subscriptions to build lucrative, ongoing one-on-one relationships with your customers. This may require reinventing substantial parts of your company, from your accounting practices to your entire IT architecture, but the payoff can be enormous. Just look at the case studies:
* Adobe transitions from selling enterprise software licenses to offering cloud-based solutions for a flat monthly fee, and quadruples its valuation.
* Fender evolves from selling guitars one at a time to creating lifelong musicians by teaching beginners to play, and keeping them inspired for life.
* Caterpillar uses subscriptions to help solve problems -- it's not about how many tractors you can rent, but how much dirt you need to move.
In Subscribed, you'll learn how these companies made the shift, and how you can transform your own product into a valuable service with a practical, step-by-step framework. Find out how how you can prepare and prosper now, rather than trying to catch up later.
I finally meet the architect of The Greatest Sales Deck I’ve Ever Seen. My mom is also impressed by Zuora’s “usership” narrative.
Today we will be discussing the book, "Subscribed- Why the Subscription Model Will be Your Company's Future - and what to Do about it" By Tien Tzuo, Gabe Weisert. The Book In Three Or More Sentences: People don’t want more stuff, they want more experiences. Access to more content, more music, more videos, more fun rides but without having to think about where to store all of this. In Subscribed, Tien Tzuo, the founder of Zuora, software for subscription-based businesses, explains how the world is shifting from products to services and why you should adjust your business model to a subscription-based one. - Durmonski
We kick off this week’s show with the news of SmartThings device depreciation and Amazon’s Alexa Conversations feature finally making it to general availability. After that, we talk about the rising revenue from subscriptions in the consumer IoT and in manufacturing based on a new survey from Zuora. Then we discuss how police departments feel … Continue reading Episode 310: Thanks to the IoT, everything’s a subscription now
The post Episode 310: Thanks to the IoT, everything’s a subscription now appeared first on IoT Podcast - Internet of Things.
On this episode of the Futurum Tech Podcast – Interview Series I am joined by Tien Tzuo, CEO of Zuora, a cloud-based subscription management platform. Zuora enables any company in any industry to be part of the subscription economy, which Tien believes is the future of the business world — and I have to agree.
Our discussion centered on how Zuora is furthering their vision of "The World Subscribed" by delivering software that is a central system of record architected for dynamic, recurring subscription business models. It was an excellent conversation and one you don't want to miss.
The World Subscribed
My conversation with Tien also revolved around the following:
Consumer behavior is changing. People, and businesses too, want access to products and services instead of ownership. Tien anticipated this shift back in 2007 when Zuora was founded. I fully believe that it will continue to grow in the years to come. This episode is a must listen for anyone interested in how the subscription economy is changing the way we work and live.
Join Kevin Dobbs as he talks with Zuora Founder and CEO, Tien Tzuo. They discuss how Tien has seen the subscription world change in the last decade, how connecting with customers will find revolutionary ways of doing things and the difference between a customer and a subscriber. *For more information on Tien Tzuo's book "Subscribed" please visit https://subscribed.com
From the publisher's feed