LJNRadio: Minding Your P's and Q's

The quickness and far-reaching scope of technology allows businesses the opportunity to connect with consumers in a variety of ways - locally, nationally or globally. John Earnhardt, Director of Corporate Communications, manages PR and social media for Cisco Systems and joins Tim Muma to discuss the role of social media in business. John explains the best ways companies can utilize social media to positively impact reputation, news and the bottom line. He also warns of some of the drawbacks, but emphasizes the importance of staying connected with the world. Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.

The process of getting in front of a prospective employer includes many steps, including the potential for a phone interview. While many of the same tips for in-person interviews transer to the phone, there are other specific aspects to consider. Laurie McIntosh, Director of Member Engagement for the national headquarters of the Society for Human Resource Management (SHRM), gives Tim Muma advice on handling phone screens professionally and eloquently. Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.

Motivation of employees is consistently a hot topic among employers and managers, and one of those strategies is the utilization of internal competition. It makes sense that competition would naturally drive individuals to greater heights, but as with anything, there are pros and cons. Behavioral psychologist, Dr. Susan Weinschenk, talks with Tim Muma about the benefits of competition to motivate others, while explaining its limitations and drawbacks. She also discusses ways to effectively use competition and other strategies to inspire better performance. Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.

Power and status often work together, but having power without high status among your peers is a recipe for disaster. Eric Anicich, a former research coordinator at the Kellog School of Management, was part of a research team that conducted a study on the effects of power and status. He explains to Tim Muma how low status with power creates the opportunity for thoughts and feelings to take over and have damaging effects. Anicich breaks down the complex relationship of power and status, explains the issues and gives advice to employers on how to keep this problem from occurring. Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.

We continue our conversation about Power and status in the workplace and the effects it may have. Eric Anicich, a former research coordinator at the Kellog School of Management, was part of a research team that conducted a study on the effects of power and status. Eric and Tim Muma discuss how a vicious cycle of negativity can occur when power and status dont' mesh. They also talks about the role an organization's structure plays a role. Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.

You're extremely qualified and have a ton of experience, and believe you nailed the interview. Still, there are steps you should take to increase your odds. Depending on the position or field you're interested in, it's vital to know how aggressive you can be in actively contacting the employer without appearing desperate or rude. Tim Muma sits down with Jessica Ollenburg, CEO of HRS, Inc., to discuss the pros and cons of phone calls and emails, and how these can help or hurt your chances. Jessica also throws in some tips and guidelines to stand out in a positive light - and how it's all a balancing act! Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.

Whether you are out to eat with a client or sharing a meal with your boss, it's important to act professionally. The lunch or dinner setting can be a slippery slope and one that experienced business people will use to gauge a person's true colors. Margery Sinclair, an experienced business etiquette expert, analyzes every move on those all important meals where you really can win or lose. Bon appetit! Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.

Networking is a buzz word, but many people still struggle with what it means and how to best utilize it as a tool, particularly when actively searching for a job. John Kobara, Vice President and COO for the California Community Foundation, has focused on helping organizations and individuals realize their potential by connecting and helping one another through networking. Tim Muma talks with John who shares his knowledge and experience in realizing the power of networking, including the ways in which people can reach out to each other and make those connections meaningful and impactful. Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.

If you are chatting at a job fair, networking business partners at an event or schmoozing clients at a reception, conversation skills are an essential part of developing relationships and making impressions on people. A good conversationalist exudes confidence and makes others feel important, key components to being business savvy. President of Human Capital Solutions - and Generational Guru - Sherri Elliot-Yeary, joins Tim Muma to make sure you have the skills and expertise to effectively communicate in the business world. Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.

The role and influence of power plays a big role in all work environments, but it also comes in many forms. In a way, it would seem that all people possess some sort of power in their job, whether it's perceived or tangible. Tim Muma talks with Sharlyn Lauby, a human resources executive with over 20 years experience, breaks down the types of power in play at work, and how they are utilized on a daily basis. She also helps us recognize when they're in use, while figuring out the best way to handle power in the workplace. Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.