What exactly is behind the skyward trajectory of a fast-growing software company? Turns out that it’s more than just growth.

In this episode of The CFO Playbook, host Rob Norman sits down with Kevin Jacobson, CFO and COO of LogicGate, which develops cloud software solutions for automating governance, risk, and compliance processes. 

As the first business operations employee hired in the company’s early years, Kevin keeps his eyes not only on LogicGate’s rapid annual growth but also on efficiency and — perhaps most importantly — customer retention.

In October 2020, Kevin joined the growing ranks of executives worldwide who combine the roles of CFO and COO. He discusses how his dual role invites him to bring a finance lens to customer service operations, and he shares his insight into slicing the data to learn the most from a company’s financial indicators.

Connect with Kevin on LinkedIn.

Connect with our host Rob on LinkedIn.

Full show notes and resources from this episode can be found here.

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