Over the past 20 years, innovation and new products seemed to come mainly from Silicon Valley entrepreneurs and other venture capitalist investments. But that may be changing, as research labs, academics and research and development groups come up with new ways to develop “what’s coming next.” In this episode, Keith chats with Chris Shaw, CMO at NTT Research, about some of the big trends in how new products and technologies will be developed over the next 10 to 20 years.