In this episode of Lot Talk, hosts Chris Keene, Renaldo Leonard, and John Anderson dive into why coachability is the linchpin of leadership and profitability in used car dealerships. With insights from Casa Auto Group’s Chris Palmer, they explore how investing in people, setting clear KPIs, and embracing coaching from the top down leads to better performance and growth. Whether you’re a GM, sales manager, or lot porter, this episode offers actionable strategies to elevate your operations. Tune in and ask yourself: Are you coachable?