In this episode of the Loyalty Leaders Podcast, we bring you a sneak preview of Loyalty Summit CXM Copenhagen and enjoy a warm conversation with a loyaltl leader recorded live at our Loyalty Summit CXM Americas event in Los Angeles.

Segment One: Loyalty Summit VP Rick Ferguson delves deeply into the topic of Intelligent Loyalty with Summit co-chair Charlie Hills of Mando-Connect.

Segment Two: Loyalty Summit's own Tommy Danielsen sits down with Roger Williams of Marigold to discuss the renaissance of retail loyalty.