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Loyalty is a journey, not a destination. Wherever you are on this path you will certainly benefit from listening to this highly collaborative podcast. Hear the brightest minds in loyalty host fellow i... more
FAQs about Loyalty Leaders Podcast:How many episodes does Loyalty Leaders Podcast have?The podcast currently has 69 episodes available.
June 17, 2025KM MALTA AIRLINES: FAIRNESS & TRANSPARENCY IN LOYALTY PROGRAMSIn Episode 58, Phil Rubin caught up with Oliver Ross, Head of Loyalty at KM Malta Airlines, at the London Loyalty Summit, to talk about Europe's newest flag carrier, the advantage of being a small carrier, transparency in loyalty, and ensuring members understand the value of accrual and a program's value proposition....more29minPlay
June 10, 2025SAS EuroBonus: Alliance Transition & Business Class UpdatesIn Episode 57, Founder of Loyalty Summit, Tommy Danielsen caught up with Aron Backström, Vice President Product & Loyalty at SAS, to talk about the EuroBonus transition to SkyTeam, the Friends with Benefits partnership with Scandic Hotels, and updates to lounges and business class....more23minPlay
May 27, 2025EXEC Interview: James CurryIn Episode 56, Global Chair of Loyalty Summit, David Feldman caught up with James Curry, VP Product & Member Engagement at Emirates, to talk about Emirates Skywards, changes to the program, and how Emirates are leveraging the frequent flyer program to engage both high-valueas well as infrequent flying members....more38minPlay
May 20, 2025Incentivizing LoyaltyIn Episode 55, Global Chair of Loyalty Summit David Feldman chats with Dave Grossman, CEO & Founder of MilesTalk, about whether hotel, casino and airline loyalty programs are winning customer loyalty or leaving money on the table....more48minPlay
May 15, 2025VIP Guests & Elite BenefitsIn Episode 54, Global Chair of Loyalty Summit David Feldman chats with VIP Luxury Travel expert, Michael Trager, about elite status, benefits, and whether hotel loyalty programs still matter....more1h 12minPlay
May 06, 2025EXEC Interview – Nik LamingIn Episode 53, Global Chair of Loyalty Summit David Feldman chats with loyalty expert, Nik Laming, about Loyalty Myths, the Business of Loyalty, and the upcoming Loyalty Summit in London....more29minPlay
April 29, 2025Loyalty Summit LondonIn Episode 52, Global Chair of Loyalty Summit David Feldman sits down with Chair of Loyalty Summit EMEA, Harald Deprosse, to chat about the agenda for the upcoming Loyalty Summit in London....more28minPlay
April 22, 2025U.S. Airline Loyalty & AKA HotelsIn Episode 51, Global Chair of Loyalty Summit, David Feldman, caught up with Brian Sumersfrom The Airline Observer to talk U.S. Airline Loyalty. And Dave Andreadakis chatted with Caitlin Wildenstein from AKA Hotels & Residences about how AKA leverages loyalty with their guests....more47minPlay
April 15, 2025Loyalty Leaders: What does Loyalty Mean?In Episode 50, Guest hosts Phil Rubin and Dave Andreadakis caught up with Claudia Infante from Margaritaville and Allison Ferguson from Honda at the Loyalty Summit CXM in Los Angeles, to chat about what Loyalty means to them and their customers. ...more42minPlay
April 08, 2025Stockholm Re-Cap and Executive Interview: Shyam ShahIn Episode 49, Guest host Dave Andreadakis caught up with Charlie Hills to talk all things loyalty from Loyalty Summit CXM in Stockholm, and and got a chance to sit down with Shyam Shah from Loyalty Juggernaut...more51minPlay
FAQs about Loyalty Leaders Podcast:How many episodes does Loyalty Leaders Podcast have?The podcast currently has 69 episodes available.