LTC NAC Chat

In this LTC NAC Chat podcast episode, Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, senior curriculum development specialist for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, CRC, curriculum development specialist for AAPACN, continue to answer questions from the AAPACN webinar, Declutter Your Coding: Spring Cleaning Tips for ICD-10-CM Success in LTC, which was presented April 30, 2026.

Declutter Your Coding: Spring Cleaning Tips for ICD-10-CM Success in LTC – April 30, 2026 – On-Demand Webinar

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In this LTC NAC Chat podcast episode, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jennifer LaBay, RN, RAC-MT, RAC-MTA, CRC, curriculum development specialist with AAPACN, discuss getting to know your Medicare Administrative Contractor.

Additional Resources:

CMS MAC Webpage https://www.cms.gov/medicare/coding-billing/medicare-administrative-contractors-macs/whats-mac

Medicare A/B Jurisdictions https://www.cms.gov/files/document/ab-jurisdiction-map03282023pdf.pdf

MAC Websites (Abbreviations to match what is on the map above)

CGS Administrators, LLC (CGS) - https://cgsmedicare.com/

First Coast Service Options, Inc (FCSO) - https://www.fcso.com/

National Government Services (NGS) - https://www.ngsmedicare.com/NGS_LandingPage/

Noridian Healthcare Solutions - https://med.noridianmedicare.com/

Novitas Soultions, Inc. - https://www.novitas-solutions.com/webcenter/portal/NovitasSolutions

Palmetto GBA, LLC - https://palmettogba.com/

Wisconsin Physician Services Government Health Administrators (WPS) - https://www.wpsgha.com/

In this LTC NAC Chat podcast episode, Jennifer LaBay, RN, RAC-MT, RAC-MTA, CRC, curriculum development specialist for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, sr. curriculum development specialist for AAPACN, share clarifications from the Centers for Medicare & Medicaid Services (CMS) regarding the Long-Stay Antipsychotic measure.

Additional Resources:

New Year, New Measure: Making Sense of the Long-Stay Antipsychotic Re-Specification – Jan. 29, 2026 – On-Demand Webinar

Extended AAPACN Webinar Q&A: New Year, New Measure: Making Sense of the Long-Stay Antipsychotic Re-Specification – Podcast

Long-Stay Antipsychotic Measure: Data Source and Look-Back Guide – Tool

In this LTC DON Chat podcast episode, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, director of education and certification strategy for AAPACN, give listeners an inside look at AAPACN’s brand new certification program, the Nursing Home Administrator—Certified (NHA-CT).

Additional Resources:

NHA-CT

Free on-demand webinar about the NHA-CT

One-page information sheet about NHA-CT

In this LTC NAC Chat podcast episode, Amy Stewart, chief nursing officer for AAPACN, Jessie McGill, senior curriculum development specialist, and Jennifer LaBay, curriculum development specialist for AAPACN, discuss celebrating yourself on NAC Day, raising awareness of the NAC role, and supporting wellness and self-care.

Additional Resources:

Free Member Tools:

At-a-Glance QM, QRP, and VBP Tool

PDPM At-a-Glance Tool

Education Programs for NACs:

MDS Essentials

PDPM Documentation Essentials for the IDT

Medicare Basic Training

RAC-CT

RAC-CTA

Timeline for AAPACN Education and Resources (Learning Ladder)

Education Products for NACs:

QM Survival Guide

QM Rescue Guide

PDPM Game Plan

Informational Pages:

Nurses Week

The Executive Playbook: AI Strategies for Post-Acute Care Leaders

In this LTC NAC Chat podcast episode, Sarah Becker, RN, Director of Clinical Reimbursement for Proactive LTC Consulting, and Christine Twombly, RN, RAC-MT, RAC-MTA, CQP, CRC, break down the updated CMS guidance on Falls with Major Injury and what it means for MDS coding, Quality Measures, survey outcomes, and resident safety.

Together, they simplify complex regulatory changes, clarify key definitions — including intercepted falls and pathological versus traumatic fractures — and walk through real-world examples to support accurate coding and interdisciplinary collaboration.

The discussion also highlights the impact of these changes on Quality Measures and recent OIG findings on underreporting, along with practical strategies for improving compliance and reducing risk.

To close, the team shares how strong QAPI processes can transform fall prevention efforts through trend analysis, individualized care planning, and system-wide improvement.

In this LTC DON Chat podcast episode, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, director of education and certification strategy for AAPACN, discuss how to have a conversation about your quality measure outcomes with external parties.

Additional Resources:

QM Rescue Guide

QM Survival Guide

Multidisciplinary Management of Five-Star Quality Measures

QAPI and Quality Initiatives – Find news updates and tips on quality measures, articles and podcasts to review, tools to streamline processes, and more

In this LTC NAC Chat podcast episode, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Jessie McGill, RN, BSN, RAC-MT, RAC-MTA, senior curriculum development specialist for AAPACN, discuss recent Five-Star and quality measure changes.

Additional Resources:

New Year, New Measure: Making Sense of the Long-Stay Antipsychotic Re-Specification – Jan. 29, 2026

Extended AAPACN Webinar Q&A: New Year, New Measure: Making Sense of the Long-Stay Antipsychotic Re-Specification

Quality Measure IQ Series: The Re-Specified Long-Stay Antipsychotic Measure

Long-Stay Antipsychotic Measure: Data Source and Look-Back Guide

In this LTC DON Chat podcast episode, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Lauren Stenson, MSN, RN, CNDLTC, QCP, DNS-CT, curriculum development specialist for AAPACN, discuss how directors of nursing services and administrators can strengthen their partnership, improve communication, and navigate the daily operational and clinical pressures that shape long-term and post-acute care leadership.

Additional Resource:

AAPACN 2026 Conference