Show Notes from this episode:

Required Reading: Elevate Employees, Don’t Eliminate Them | Harvard Business Review

Some companies think customers are OK with lousy service. | LATimes

It's Time for Companies to Stop Blaming the Pandemic for Terrible Customer Service | Inc

This Is How The Pandemic Improved Customer Service | Forbes

Why Customer Service is Important | HubSpot

Show notes for the episode:

On the Internet, We’re Always Famous | The New Yorker

In the Future Everyone Will Be Famous for 15 Minute | Quote Investigator

Declining Majority of Online Adults Say the Internet Has Been Good for Society | Pew Research Center

Hank Green on the darker side of internet fame | BBC

Show notes for this episode:

Required Reading: Climate Change: How Do We Know? | NASA

The Climate Change Debate Is Long Over And There Is Nothing We Can Do - Scene from The Newsroom | YouTube

Is It Too Late To Stop Climate Change? | Youtube: Kurzgesagt – In a Nutshell

New report reveals how the climate crisis is supercharging extreme weather | The Verge

Here's Why People Don't Believe In Climate Change | Business Insider

Why humans are so bad at thinking about climate change - Vox | YouTube

Is it too late to prevent climate change? | NASA

Can we slow or even reverse global warming? | NOAA Climate.gov

Who Is Responsible For Climate Change? – Who Needs To Fix It? | Youtube: Kurzgesagt – In a Nutshell

CO₂ and Greenhouse Gas Emissions | Our World in Data

Measuring progress towards the Sustainable Development Goals

How to end the American obsession with driving | Vox

Keeping Track of Greenhouse Gas Emission Reduction Progress and Targets in 167 Cities Worldwide | Frontiers

For a livable future, 60% of oil and gas must stay in the ground | Grist

Fast Facts on Transportation Greenhouse Gas Emissions | EPA

Sources of Greenhouse Gas Emissions | EPA

The bipartisan infrastructure bill provides historic funding for transit. It’s not enough | Vox

‘No point in anything else’: Gen Z members flock to climate careers | The Guardian

20 Best Ways to Stop Climate Change - One Tree...

Show notes for this episode:

Recommended viewing: Video: Which voting system is the best? | TEDed

An explanation of ranked choice voting in the US | Ballotpedia

EXPLAINER: Ranked choice voting gets big test in NYC | APnews

Ranked Choice Voting - FairVote

Ranking Candidates Is More Accurate Than Voting | Scientific American

Video: New York City's ranked-choice voting, explained | CBSnews

Video: Malcolm Gladwell - "Choice, Happiness, and Pasta Sauce" | TEDtalk

Ranked-Choice Voting Gets A Prime-Time Shot Under New York City's Bright Lights | NPR

Quiz: If America Had Six Parties, Which Would You Belong To? - The New York Times

Resources for this episode:

The global chip shortage, explained | The Verge - YouTube

GM to halt production at nearly all North America assembly plants due to new chip problem | Detroit Free Press

Top 10 Biggest Semiconductor Companies | Investopedia

Taiwan Races To Remedy Car Chip Shortage But No End In Sight | NPR

Taiwan seeks again to reassure U.S. over tackling chip shortage | Reuters

Three U.S. senators urge more Taiwan help on auto chip shortage | Reuters

Why the Global Chip Shortage Is Hard to Overcome | WSJ - YouTube

Waste Not, Want Not – Water Use in the Semiconductor Industry

Water Scarcity and the Semiconductor Industry

Chip shortage highlights U.S. dependence on fragile supply chain | CBSnews

Intel chief warns of two-year chip shortage | BBC

Security concerns over chip shortage are pushing governments to act | CNBC

Ford, Carter, and the Economic Malaise: Crash Course US History | Youtube

Fifty Years After 1969: How Far Have We Come?

Resources from this episode:

Crash Course: Haitian Revolutions | Youtube

Haiti: A Brief History of a Complex Nation | Institute of Haitian Studies

'He never stood a chance': the fateful downfall of Haiti's president | Reuters

Almost 2 Weeks After The Quake, Aid Is Just Getting To Some Remote Towns In Haiti | NPR

Haiti | The World Bank

Haiti's Legacy of Environmental Devastation Compounded by Earthquake | Scientific American

Divided island: How Haiti and the DR became two worlds | Borders | Vox - YouTube

Haiti Can Rebuild Its Economy. Here's How. | Bloomberg Opinion

Slave Revolution in the Caribbean, 1789-1804

Resources from this episode:

Required Reading: A Historical Timeline of Afghanistan

Afghanistan’s commercial hub, Mazar-i-Sharif, falls to the insurgents | NYTimes

Who are the Taliban? | BBC News

A Modern History Of Afghanistan And The Taliban | WBUR

Taliban vow to respect women, despite history of oppression | APNews

Will The Taliban Rule Be Any Different This Time? | NPR

Terrorism, War, and Bush 43: Crash Course US History #46 | Youtube

Resources from this episode:

Episode 34: Critical Race Theory | Mad, Mad World

Episode 21: Slavery Reparations | Mad, Mad World

Episode 19: Student Loan Debt | Mad, Mad World

3 Florida Educators Die Of COVID-19 Within 24 Hours As Schools Prepare To Reopen | APNews

Episode 25: Covid-19 Vaccines | Mad, Mad World

Crash Course US History: Ford, Carter, and the Economic Malaise | Youtube

America's white population fell for the first time in US history, 2020 Census data shows | BusinessInsider

Episode 29: Infrastructure | Mad, Mad World

Resources from this episode (the show notes):

The American Dream | Investopedia

National: Defining the American Dream | The New York Times (YouTube)

James Truslow Adams: Dreaming up the American Dream

What is the American Dream? | The Balance

Living the American Dream, 1950s Suburban Life | Kinolibrary (YouTube)

Why the homeownership gap between White and Black Americans is larger today than it was over 50 years ago | CNBC

FDR's Economic Bill of Rights | USHistory.org

Harry Truman and the Fair Deal

The GI Bill | Khan Academy

In these counties across the US, the American Dream may already be dead | USAToday

Global Social Mobility Index 2020 | World Economic Forum

History of the White Picket Fence | Smithsonian Magazine

Dan Crenshaw's District | Congress.gov

Resources from this episode (the show notes):

Kill the 5-Day Work Week | The Atlantic

The Four-Day Workweek by Robert Grosse

Four-day week 'an overwhelming success' in Iceland

The success of Iceland’s ‘four-day week’ sounds too good to be true – because it is | Scroll.in

The success of Iceland's 'four-day week' trial is greatly overstated

Why we need to consider switching to a 4-day workweek | TED ideas

The Pros and Cons of a 4 Day Working Week | Change Recruitment Group

The Future Of Work Will Be Five-Hour Days, A Four-Day Workweek And Flexible Staggered Schedules | Forbes