Magic In The Room

For people to feel truly appreciated we must go beyond simply telling them they did a good job. Instead, we must give Meaningful Recognition, which is more intentional and thoughtful. In this episode, Luke, Chris, and Ashley Hurney of MTM Recognition discuss the science and tactics of giving meaningful recognition.

One single decision can have monumental consequences for our lives. Every decision we make is influenced by a number of factors, and can have ripple effects for us and the people we lead. In this episode, Luke, Chris and Hannah discuss what happens in the brain when we make certain types of decisions, and share tactics to making quality decisions.

What happens in the brain when we see something, touch something, hear or smell something? In this episode, Chris and Luke explore how memories are formed, and the role of experimentation and hands-on learning with architect John Stewart, whose work focuses on sensory-informed design.

What happens to trust in an organization when some "essential" workers are required to be onsite, while other "non-essential" workers work from home? In this episode, Luke, Chris and Hannah discuss this question with recurring guest Dr. Bob Schooley, and outline strategies for building trust in remote work environments.

All humans experience a lack of confidence and the fear that they don't belong from time to time. When these feelings and conditions occur together and persist, they can take the form of what we call "impostor syndrome." Many people – maybe as many as 70% of the population – struggle with it at some point. In this episode, Luke and Hannah discuss what it means to belong, and share tools for overcoming impostor syndrome.

What is mindset and how does it show up? If our behaviors are informed or even driven by our mindset, it seems crucial to be intentional about the mindset with which we approach our lives. In this episode, Chris, Luke and recurring guest, Dr. Bob Schooley, explore central questions about mindset and how it affects the way we show up in the world.

Whether you leverage it or avoid it, how you manage conflict will shape your leadership journey and influence your success. Because teams are made up of individuals who each have unique personalities, styles, or values, conflict is a human condition. We all face it. But not all conflict is bad. In this episode, Luke, Hannah and Chris discuss tactics to foster healthy conflict that builds stronger relationships and better business outcomes.

Developed in the 1990s by James Heskett, the Service-Profit Chain is a model of business management that links employee satisfaction to customer loyalty and profitability. It is a framework that shows the interrelationships of a business ecosystem, where revenue growth is an outcome of a chain of processes that begins with a clearly articulated shared purpose. In this episode, Chris, Hannah and Luke discuss how this model, when applied intentionally, leads to greater outcomes in today's business environment.

In this episode, Luke, Chris and Hannah explore the impact of emotion on our behavior and performance, and why emotional intelligence matters for leaders.

What might this next year, 2021 have in store? The impact of the year 2020 on a grand scale is unknowable and will likely continue to emerge for decades to come. In this episode, Luke, Chris and Hannah discuss the potential trends in organizational culture, human networks, globalization and other areas that might lie ahead in the new year and beyond.