Magic In The Room

Change is inevitable, and lately, it seems turbulent change has been the norm. As big and often unsettling changes have been thrust upon us as individuals and on the organizations we lead, becoming aware of the stages of change, which take on a similar form to how we process grief and loss, is helpful.

In this episode, Luke, Chris, and Hannah walk through the Kubler-Ross Change Curve (also known as the 5 Stages of Grief) and explain what happens at each stage in the process of dealing with the emotional effects of change.

As old routines and ways of conducting business have been turned upside-down in this turbulent COVID-19 world, it is time to take inventory of how we spend our time and energy. In this episode, Luke, Chris and Hannah demonstrate in real-time ways to take inventory – and it starts with managing our energy so the relationships and activities that deserve our full attention and presence can thrive and flourish.

In Part 2 of this conversation about action orientation, Luke, Chris and Hannah share the benefits of being action oriented, and specific tactics to ensure action default.

In Part 1 of this conversation about action orientation, Luke, Chris and Hannah each share examples from their lives of when they activated on a specific initiative, and the impact it had.

Storytelling coach, podcast host and author Sarah Elkins joins Luke and Hannah to discuss how the stories of our lives provide clues to finding purpose. A big takeaway is how the stories we tell ourselves and others impact the way we show up in the world, and how we lead ourselves and our teams.

Trust takes courage. Accountability takes courage. Leadership, by its very nature, is a courageous act. In this episode, Chris, Hannah and Luke share personal examples of courageous moments, and discuss what it means to have the courage to step out beyond the comfort zone so we can get into the growth zone.

To ensure the type of accountability needed to execute successfully, we should focus both on how accountable we ourselves are, and on inviting accountability from others. In this episode, Luke, Chris, and Hannah explore what accountability is, and how to achieve higher levels of accountability for ourselves and our teams.

In this episode, Hannah, Chris and Luke explore the question "what is service?" and outline the three elements of an exceptional service experience. Stay tuned to the end for a special bonus: personal experiences with brands providing the best, and not-so-great service experiences!

"Mindfulness" has become a buzzword in recent years, but what exactly is it and how can it help us perform better as individuals and as leaders? In this episode, mindfulness & meditation coach, mental health practitioner, speaker and best-selling author Oksana Esberard joins Hannah and Luke to discuss mindfulness as a high-performance practice, and the benefits of a holistic approach to mental health. You will learn specific mindfulness practices for individuals and teams to gain greater clarity and purpose.

Trust is fundamental to every human relationship. It is our first discovery along the EQ spectrum because it is the most important element of high-performance teams and effective organizations. In this episode, Chris, Luke and Hannah explore what trust is and how it shows up, and provide specific tactics for how to instill trust with those we lead.