Magic In The Room

The ability to be a nimble learner is a direct result of a growth mindset. In a world where the only constant is change, and the pace of that change continues to increase, being able to adapt, learn and grow has become one of the most important keys to success. In this episode, Luke and Hannah explore how to learn quickly and nimbly with P&PG team member Ben West.

There exists a thin line between order and chaos. This year was a year of straddling that line, and of getting comfortable with suffering. As the year 2020 wraps up, Chris, Hannah and Luke take their personal inventories of the lessons learned from this upside-down year. Disruption of systems and perspectives toward change are big themes in this year-end review.

What does it take to leave behind the relative security of employment and launch into the adventure of entrepreneurship, to do what we love? It all starts in the mind. In this episode, meet Jake Keyes, founder of Skydance Brewing Company, the first Native-owned craft brewery in Oklahoma City. Chris and Hannah explore the mindset shifts that lead to Jake' success as a brewer and full-time entrepreneur.

Who are our stakeholders? Why do they matter? In this episode, Luke, Chris and Hannah explore these and other questions concerning how to facilitate change. Transformational change often requires a coalition of stakeholders that are united by a common good or shared purpose. Forming and sustaining an effective coalition requires a courageous leader capable of earning the trust and respect of a diverse group of stakeholders.

What we all want is to feel seen, heard, and understood. When we can help our clients and customers feel that way, their experience with our brand soars. The G.U.E.S.T. Service™️ framework presents five powerful ways to be of service in a meaningful way, that people will never forget. It is a way of understanding service that is rooted in empathy and connection, that allows our customer to feel like an important guest, someone worthy of respect, love and belonging.

Our brains desire certainty and are wired to anticipate what will happen next. When what happens next is unclear, we process the event as a threat. High-performing leaders are comfortable with the unknown and commit to processes that clarify objectives and the roles required to meet them.This develops patterns of predictability and rewarding outcomes. In this episode, Chris, Luke and Hannah discuss strategies for navigating ambiguity and moving forward in the face of uncertainty.

Recurring guest "Dr. Bob" shares with Hannah and Luke the five practices of exemplary leadership based on the research and book by James Kouzes and Barry Posner. Starting with his personal experience of meeting Kouzes and Posner as a young professor at San Diego State University, Dr. Bob goes on to describe each of the five practices and how we can apply them in our lives to become the best leaders we can be.

When people are engaged, they do their best work. They are more productive because they feel energized, focused and aligned to the purpose of the organization. Team members stick around longer because they feel challenged yet supported, appreciated and valued by their team. In this episode, Luke, Chris and Hannah explore what it takes to create an environment that fosters engagement and high performance.

After a brief hiatus, Hannah, Luke and Chris are returning for Season 2 of the Magic In The Room Podcast. They have big plans for the show and invite you to join them once again.

Chris and Hannah announce a brief break as the Magic in the Room podcast prepares to come back strong for its second season.