In this episode, we discuss the U.S. westward expansion with Cameron Blevins, Associate Professor of U.S. History and Digital Humanities at the University of Colorado Denver. We’ll talk about the Postal Service's role, different ways Americans stayed connected, and the impact this growth had on Indigenous populations. Join us as we’ll learn more about how the Postal Service helped the United States grow into the country it is today!

In this episode, we’re joined by the Postal Service’s Vice President of Product Solutions, Thomas Foti, to talk about direct mail and the value it brings to both stakeholders and recipients. Join us as we’ll learn about how direct mail started and how it’s changed over time with technology. We'll dive into all of it's benefits, how businesses can get connected with direct mail services, and more! 

This week on Mailin' It, we welcome back Postmaster General, Louis DeJoy, to talk about this upcoming holiday season and all the preparation the Postal Service has done for it. Join us as we’ll learn more about the improvements made to delivery services, peak season staffing, and more. We’ll also get an update from Louis on the 10-year Delivering for America plan, and where the organization is headed in the future.

It’s almost hard to imagine the holiday season without the Postal Service. In this episode, we dive into the Postal Service's role in connecting people and the holidays with Sheila Holman, Vice President, Marketing. Join us as we’ll learn more about the theme of this year’s holiday campaign, the different elements that go into an integrated campaign, defining marketing success, and much more!

In this episode, we dive into why the Postal Service is the one-stop shop for small businesses. We’ll learn more about the marketing and advertising help and package and shipping services tailored for small businesses. Join us as we talk with Peter Timko, the Postal Service’s Manager of Small Business Solutions, and Susan McGowan, a Marketing Specialist for Small Business Solutions, to talk about all the tools and services available to support small businesses. 

This week on Mailin' It, we are joined by the Postal Service’s VP of Customer Experience, Marc McCrery, and the Director, Consumer Advocate, Nathan King, to learn how we manage customer care here at the Postal Service. Join us as we’ll dive into the different aspects of customer experience and the work that goes into serving the Postal Service’s extensive customer base. We’ll also talk about addressing customer concerns, methods to track consumer satisfaction, ways you can reach the Postal Service, and more!  

In this episode, we talk election mail with the Postal Service’s Executive Director for Election and Government Mail Services, Adrienne Marshall. Election mail is any item mailed to or from authorized elections officials that enables US citizens to participate in the voting process. Join us as we’ll learn about the Postal Service’s official role in the election process, the difference between election mail and political mail, and what you should know if you need or want to vote by mail. 

This week on Mailin' It, we are joined by Jennifer Beiro-Réveillé the Postal Service’s Chief Sustainability Officer to discuss the Postal Service's commitment to sustainability and the improvements made over the years. We’ll dive into Postal Services' top sustainability priorities, organizational challenges, accountability practices, and more. We’ll also discuss what you can do to help the Postal Services' sustainability efforts as we work towards a greener tomorrow!  

This week on Mailin' It, we are joined by Mike Swigart the Postal Service’s Executive Director for Continuity and Preparedness, to discuss the vital role the Postal Service plays in emergency response. We’ll talk about how the Postal Service supports FEMA and other larger government disaster relief efforts. We’ll also dive into the types of emergencies the Postal Service responds to and the guidelines used to train personnel regularly.   

In this episode, we are joined by the Postal Service's Chief Information Officer and Executive Vice President, and the Vice President of Engineering Systems to discuss the vital role the Postal Service played in the rapid delivery of millions of test kits. We'll learn more about the preparation, logistic details, and technical solutions the Postal Service implemented that ensured a successful delivery operation. We’ll also talk about the skilled workforce that came together to make this possible and the lasting impacts of this success on the organization!