Delta and Marriott face accusations of misleading customers with downgraded upgrade benefits, while Hilton properties in Minneapolis refuse service to immigration agents. Hawaiian Airlines officially joins Oneworld by late April with a $600 million investment plan including new premium lounges. Hyatt drastically slashes compensation for expired free night certificates, and a Conrad Maldives guest suffers permanent injury during a spa treatment. Plus, Rakuten's unprecedented $50 referral bonus extended through March 2026.

Subscribe to Miles & Points Daily Newsletter 👉🏼 https://milesandpointsdaily.com/

Thanks to Hotel Redemptions and Award Travel Finder for sponsoring this episode!

Support us -
Chase
American Express
American Express Business
Rakuten
Bilt Rewards
Capital One
Ramp