Making Conversations Count: Honest, relatable conversations with business leaders

Making Conversations Count: Honest, relatable conversations with business leaders

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Making Conversations Count: Honest, relatable conversations with business leaders episodes

  • Stay still with your money!
    Are you willing to stay S.T.I.L.L. and get focused on your money

    "So setting your sights is important, right? And again, most people are just reactionary. They are not asking those questions of themselves. Cuz that means you have to like, turn off the TV and sit with it, right? " - Brandon Neely, Making Conversations Count - January 2023 

    In an area with expensive internet? Here's a lower bandwidth version for you

     

    Getting S.T.I.L.L. and clear with what you want to do with your money!

    Ahh, financial planning!

    The process of creating a strategy to manage one's financial resources in order to achieve specific financial goals.

    It can be a minefield if you don't get the right advice.

    We've already had one financial expert on here giving some advice, but given the time of year, and amidst a recession, we figured we'd give you a fresher refresher.

    Budgeting, saving, investing, insuring, and planning for retirement. Just some of the headache inducing financial considerations we need to be making to secure our futures.

    And that's before we even touch on investment management, and moving around our various securities and assets, stocks, bonds, and real estate.

    So that's why we need to take the lead on getting the best financial advice. And for this episode, that's coming from Brandon Neely.

    You'll learn...

    • The STILL method
    • Robert Downey Junior’s Rolex
    • All the wealth in the world
    • Brandon’s conversation that counted

     

    Brandon's Link Wealth Wisdom website:

    https://www.wealthwisdomfp.com/

     

    What IS Making Conversations Count?

     

    "Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

     

    Missed our previous episodes?

     

    You can catch up with any of the other guests we've been making conversations count with, here:

     

    https://makingconversationscount.com/episodes/

     

    Listen to Making Conversations Count

     

    On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:

     

    https://makingconversationscount.studio/listen

    39 min
  • Master your mindset, go for GOLD and enjoy the rewards of being a writer
    We're seriously on brand with this one. It's all about carrying on the conversation...

    "It can be a bit of a challenge because your whole sense of identity is being challenged, but what you're opening yourself up to is a whole world of possibility that you would otherwise just not have any awareness of... " - Rob Begg, Carrying on the Conversation - December 2022 

    In an area with expensive internet? Here's a lower bandwidth version for you

     

    Mastering the mindset, going for GOLD and revisiting the cuddle monster. Sorry... what?

    We didn't just want this episode to be a standard episode.

    It is the festive season after all (at the time of writing)

    After another action packed year in 2022, we decided it was definitely about time we revisited some of our most impactful previous guests and find out what's happened with them since we chatted on the show.

    We catch up with Steve Judge, Mandy Ward, and Rob Begg.

    Wendy chats through with Steve and Mandy what came next for them, following the conversation that counted. And producer Neal spoke with Rob Begg to find out more about the work Wendy did with him after he blew her away with his insight during the episode.

    What you'll learn from this episode of carrying on the conversation - the special Christmas episode

    You'll learn...

    • Going for the Golden vision - with support from the Golden Gang!
    • Making the difference with some impactful books
    • Mastering the mindset!

    Listen to the full episodes with the guests here:

    https://makingconversationscount.com/steve-judge/

    https://makingconversationscount.com/mandy-ward/

    https://makingconversationscount.com/rob-begg/

     

     

    What IS Making Conversations Count?

     

    "Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

     

    Missed our previous episodes?

     

    You can catch up with any of the other guests we've been making conversations count with, here:

     

    https://makingconversationscount.com/episodes/

     

    Listen to Making Conversations Count

     

    On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:

     

    https://makingconversationscount.studio/listen

    29 min
  • The business rules game (and how to win it!)
    Do you know the business rules game?

    "There's three parts of every business and if you fail in any one of the three, you're going to be out of business.

    One of them is the fulfillment part.

    You have to deliver, produce whatever it is you're selling.

    And your ability to do that will dictate whether you stay in business.

    So that's why one of the eight unbreakable rules is your business plan.

    What is it going to take to attract customers, sell the customers and then provide what it is you have agreed to?

    And then what is the service end on the back end?

    Is there a warranty, customer service, et cetera? You got to cover all of it. Thing is just that's great and that's important, but that just gets the ball rolling.

    Now we got to play the game." - Sean Castrina, Making Conversations Count - December 2022 

    In an area with expensive internet? Here's a lower bandwidth version for you

    Here's a written to be read transcript

    The business rules game

    The business rules game has been depicted in popular culture for many years, but still nobody knows how to play it.

    In this episode, Wendy talks with a man who absolutely plays the game and knows all of the business rules.

    So well in fact, that he's written a book about it.

    In this conversation, Wendy talks to Sean Castrina, author of "The Eight Unbreakable Rules for Business Startup Success" and host of Ten Minute Entrepreneur.

    What you'll learn from this episode about the business rules game

    You'll learn...

    • Business is solving a problem
    • Being too afraid to sell
    • Leading from the front
    • Play the game first and enjoy the rewards later
    • Sean’s conversation that counted

     

    What IS Making Conversations Count?

     

    "Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

     

    Missed our previous episodes?

     

    You can catch up with any of the other guests we've been making conversations count with, here:

     

    https://makingconversationscount.com/episodes/

     

    Listen to Making Conversations Count

     

    On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:

     

    https://makingconversationscount.studio/listen

    33 min
  • Have you started getting your outbound done right yet?
    Carrying On The Conversation about outbound sales calls done correctly  that Wendy had with John Barrows Are you struggling to get your outbound sales calls done correctly?

    We hope you managed to catch the most recent episode of "Making Conversations Count" in which Wendy spoke with John Barrows all about getting your outbound calls done.

    And done right?

    In this bonus episode, Wendy and Neal discuss takeaways from the recent episode. 

    If you haven't yet heard it, drop everything, and click the episode link above to listen to it, before you listen to this bonus one!

    "Making Conversations Count" is an award-nominated podcast from WAG Associates' telemarketing trainer and telemarketing expert Wendy Harris.

    Missed our previous episodes?

    You can catch up with any of the other guests we've been making conversations count with, here:

    https://makingconversationscount.com/episodes/

     

    On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here:

    https://makingconversationscount.studio/listen

     

    Once you've listened, remember to leave us a review! 

    https://makingconversationscount.studio/Review-all-episodes

    You are following the show on socials, right?

    Only there will you see sneaky peaky teasers of the upcoming episodes, as well as updates and news on the show! 

    Here are the links just in case you need them:

    Twitter Facebook Pinterest YouTube Instagram

    10 min
  • Sales calls or just having a cool conversations? Outbound done the right way!
    During your sales calls, are you giving it the hard sell? Stop!

    "I hear a lot of sales influencers kind of talking about, oh, just have a conversation and don't use tactic. You don't need to use a tactic. I wish that, Wendy, I could call you and you would just pick up the phone because you figured, oh, who's going to call me today?"

    John Barrows, Making Conversations Count - November 2022 

    In an area with expensive internet? Here's a lower bandwidth version for you

    Here's a written to be read transcript

    Sales calls get a bad rap from people that largely don't understand them. Or how to make them.

    As a telemarketing trainer, Wendy has made more than a million during her career.

    And she makes them the right way.

    In this conversation, Wendy talks to John Barrows, a man who boasts quite the record, having worked with the likes of Jack Welsh (yes THAT Jack Welsh) and Jay Baitler (Staples)

    You'll learn...

    • ‘Enjoying’ the sales calls process
    • Having ‘cool’ conversations
    • No scripts please!
    • Resist equity in place of comp
    • Values based selling
    • John’s conversation that counted (with cameo’s from GE’s Jack Welsh and Staples’ Jay Baitler)

     

    What IS Making Conversations Count?

     

    "Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

     

    Missed our previous episodes?

     

    You can catch up with any of the other guests we've been making conversations count with, here:

     

    https://makingconversationscount.com/episodes/

     

    Listen to Making Conversations Count

     

    On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:

     

    https://makingconversationscount.studio/listen

    50 min
  • How are your live chat conversations going?
    Carrying On The Conversation about getting attention  that Wendy had with Lux Narayan Are you struggling to keep up with the chat in your live streams?

    We hope you managed to catch the most recent episode of "Making Conversations Count" in which Wendy spoke with Lux Narayan all about getting on top of the conversations in a live stream!

    In this bonus episode, Wendy and Neal discuss takeaways from the recent episode. 

    If you haven't yet heard it, drop everything, and click the episode link above to listen to it, before you listen to this bonus one!

    "Making Conversations Count" is an award-nominated podcast from WAG Associates' telemarketing trainer and telemarketing expert Wendy Harris.

    Missed our previous episodes?

    You can catch up with any of the other guests we've been making conversations count with, here:

    https://makingconversationscount.com/episodes/

     

    On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here:

    https://makingconversationscount.studio/listen

     

    Once you've listened, remember to leave us a review! 

    https://makingconversationscount.studio/Review-all-episodes

    You are following the show on socials, right?

    Only there will you see sneaky peaky teasers of the upcoming episodes, as well as updates and news on the show! 

    Here are the links just in case you need them:

    Twitter Facebook Pinterest YouTube Instagram

    8 min
  • How are you structuring your live chat? Are you using a name, place, animal or thing?
    Are you giving your live chat the correct structure?

    "So our plan is we change these live streams from a current scenario where 95% of the people are ignored to one where 95% of the people will be included. Where if someone has an answer to how are you feeling today? That answer is not going to be lost among 998 other people chatting the same thing."

    Lux Narayan, Making Conversations Count - October 2022 

    In an area with expensive internet? Here's a lower bandwidth version for you

    Here's a written to be read transcript

    Live chat.

    What a nightmare it can be.

    And if the pandemic has taught us anything, it's that the preferred way of doing any kind of presentation or talk is now online in the live chat forum.

    This week's guest is attempting to turn the live chat experience on its head, making it less awkward, less clunky, and way more fun!

    Lux Narayan is the head honcho at the AI telecoms company Unmetric.

    And as he explains to Wendy, his vision for the future of live chat is to bring us all closer together through conversation.

    How very on brand....

     

    You'll learn...

    • Obituaries and the whole subject of legacy
    • How Name, Place, Animal, Thing happened
    • What do you do?
    • Better questions to ask in networking
    • How Lux is revolutionising live chat and YouTube

     

    What IS Making Conversations Count?

     

    "Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

     

    Missed our previous episodes?

     

    You can catch up with any of the other guests we've been making conversations count with, here:

     

    https://makingconversationscount.com/episodes/

     

    Listen to Making Conversations Count

     

    On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:

     

    https://makingconversationscount.studio/listen

    47 min
  • How's the attention getting...errrr...going?
    Carrying On The Conversation about getting attention  that Wendy had with John Follis So what's your platform? What's your content poison? 10 seconds? 20 seconds?...

    We hope you managed to catch the most recent episode of "Making Conversations Count" in which Wendy spoke with John Follis all about getting attention for your brand!

    In this bonus episode, Wendy and Neal discuss takeaways from the recent episode. 

    If you haven't yet heard it, drop everything, and click the episode link above to listen to it, before you listen to this bonus one!

    "Making Conversations Count" is an award-nominated podcast from WAG Associates' telemarketing trainer and telemarketing expert Wendy Harris.

    Missed our previous episodes?

    You can catch up with any of the other guests we've been making conversations count with, here:

    https://makingconversationscount.com/episodes/

     

    On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here:

    https://makingconversationscount.studio/listen

     

    Once you've listened, remember to leave us a review! 

    https://makingconversationscount.studio/Review-all-episodes

    You are following the show on socials, right?

    Only there will you see sneaky peaky teasers of the upcoming episodes, as well as updates and news on the show! 

    Here are the links just in case you need them:

    Twitter Facebook Pinterest YouTube Instagram

    8 min
  • 103: Are you getting attention for your content? Want a real member of the "Mad Men" to give you some pointers?
    Is your stuff getting attention that it deserves?

    "What it does is it forces businesses to realize that people's attention span is very short. They probably are not going to listen or watch to a 30 minutes podcast, but they will listen to and watch a 30 second video."

    John Follis, Making Conversations Count - October 2022 

    Psst! Click if you want to read a transcript of the episode!

    Is your stuff getting the attention that you know it deserves?

    When you post a video, does it get views? When you publish a podcast episode, do people listen to it?

    When you type out your thoughts in a blog, do people read them?

    This is the subject of this week's conversation.

    We're privileged to have a real, honest-to-biscuits, bona-fide member of the "Mad Men".

    John Follis joins our Wendywoo to chat through podcasting, explainer videos, Tik Tok and Instagram.

    And not just the online social stuff.

    The real life social stuff too!...

     

    You'll learn...

    • John's experience with leveraging his podcast as a discovery tool before social was a thing (01m30s)
    • Success is about timing (08m30s)
    • Whatever platform or medium you use, you've got to get the messaging right (14m29s)
    • The algorithms are constantly changing (20m11s)
    • John's conversation that counted (23m30s)

     

    What IS Making Conversations Count?

     

    "Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

     

    Missed our previous episodes?

     

    You can catch up with any of the other guests we've been making conversations count with, here:

     

    https://makingconversationscount.com/episodes/

     

    Listen to Making Conversations Count

     

    On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:

     

    https://makingconversationscount.studio/listen

    46 min
  • Lower bandwidth: Are you getting attention for your content? Want a real member of the "Mad Men" to give you some pointers?
    Is your stuff getting attention that it deserves?

    "What it does is it forces businesses to realize that people's attention span is very short. They probably are not going to listen or watch to a 30 minutes podcast, but they will listen to and watch a 30 second video."

    John Follis, Making Conversations Count - October 2022 

    Psst! Click if you want to read a transcript version of the episode

    Is your stuff getting the attention that you know it deserves?

    When you post a video, does it get views? When you publish a podcast episode, do people listen to it?

    When you type out your thoughts, do people read them?

    This is the subject of this week's conversation.

    We're privileged to have a real, honest-to-biscuits, bona-fide member of the "Mad Men".

    John Follis joins our Wendywoo to chat through podcasting, explainer videos, Tik Tok and Instagram.

    And not just the online social stuff.

    The real life social stuff too!...

     

    You'll learn...

    • John's experience with leveraging his podcast as a discovery tool before social was a thing (01m30s)
    • Success is about timing (08m30s)
    • Whatever platform or medium you use, you've got to get the messaging right (14m29s)
    • The algorithms are constantly changing (20m11s)
    • John's conversation that counted (23m30s)

     

    What IS Making Conversations Count?

     

    "Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

     

    Missed our previous episodes?

     

    You can catch up with any of the other guests we've been making conversations count with, here:

     

    https://makingconversationscount.com/episodes/

     

    Listen to Making Conversations Count

     

    On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:

     

    https://makingconversationscount.studio/listen

    46 min

About Making Conversations Count: Honest, relatable conversations with business leaders

From the publisher's feed

Conversations are behind the biggest business results.

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