Making phone calls to parents can be one of the most stressful and dreaded experiences for all k-12 educators. Our guest offers proven tips and a set of guidelines to make parent calls easier.

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Todd Whitaker is a professor of educational leadership at Indiana State University in Terre Haute, Indiana. He has written over 30 books including the national best seller, What Great Teachers Do Differently. Other titles include: Dealing With Difficult Parents, Shifting The Monkey, Dealing With Difficult Teachers, What Great Principals Do Differently, Motivating & Inspiring Teachers.