Dentist Profit Playbook - Dr Harry Singh

Managing Complications: How to Protect Your Reputation and Business


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- **Introduction**

  - Why managing complications is crucial for credibility.




- **Common Aesthetic Complications**


  - Bruising, asymmetry, allergic reactions.




- **How to Handle an Unhappy Patient**


  - Steps to de-escalate and find solutions.




- **When to Offer a Refund or Corrective Treatment**


  - Legal and ethical considerations.




- **Damage Control: Protecting Your Reputation**


  - Managing negative reviews professionally.




- **Final Takeaway**


  - Complications are inevitable, but your response defines your business.

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Dentist Profit Playbook - Dr Harry SinghBy Dr Harry Singh


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