Managing Uncertainty

Managing Uncertainty

By Bryghtpath LLCBusinessNewsArts
Download on the App Store

Managing Uncertainty episodes

  • Managing Uncertainty Podcast - Episode #141: The Resiliency Diagnosis
    In the event of a significant disruption to your organization, how will your company respond? No one enjoys thinking about crisis management, business continuity, disaster recovery, or reputation management. But this much is certain: your business will face unexpected disruptions. Understanding how your program and capabilities stack up is the first step to being able to mature your program …
    12 min
  • Managing Uncertainty Podcast - Episode #139: 2022 Trends in Business Continuity and Crisis Management
    In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses trends in business continuity and crisis management for 2022. Bryan discusses what we’re learning from our work with clients, discussions across the industry, and from our own research. Related Episodes & Blog Posts Blog Post: Engaging Your Remote Workforce …
    11 min
  • Managing Uncertainty Podcast - Episode #136: How coaching can help your business continuity and crisis management program
    In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses how coaching can help you as a business continuity and crisis management leader.
    Topics discussed include how coaching can help clear your business continuity and crisis management program roadblocks, how a coaching program works, and some factors you should consider in choosing a coach.
    Related Episodes & Blog Posts
    Blog Post: 5 Ways Coaching Can Help Your Business Continuity and Crisis Management Program
    Blog Post: Business Continuity Standards: How each can help you
    Episode #111: The Value of a Trusted Advisor
    Episode #113: Roles and Responsibilities in a BC Program
    Episode #132: 7 Business Continuity Exercise Scenarios
     
    Episode Transcript
    Hello, and Welcome to the Managing Uncertainty Podcast. This is Bryan Strawser, Principal & Chief Executive here at Bryghtpath. And in this week’s episode, I’d like to talk about how coaching can help you as a business continuity and crisis management leader. I’m often talking with folks who are suffering from this challenge that they’re working harder than ever, but not making forward progress on their continuity and crisis management objectives. They’ve read all the books and they’ve listened to all the podcasts, but they’re so at a loss on where to even begin, or maybe fear and doubt and uncertainty are keeping them from taking the right actions. Whether you’re looking to level up or just get back on track, I have found that one-on-one coaching can be the just-in-time tailored solution that our clients need to get unstuck, gain clarity and take their next best step.
    So here are five ways that coaching can help clear your business continuity and crisis management program roadblocks and what you can expect. The first is I want to talk about the benefits of coaching. The first is having an outsider’s perspective. I always use the example that many of us are familiar with, ambiguous images. There’s the picture of one where there’s a duck, that when you turn it on the end, it looks like a rabbit, and you may first see it’s a duck, or you might first see it’s a rabbit. But after being told about the other answer, you can see both of those things clearly.
    10 min
  • Managing Uncertainty Podcast - Episode #135: 4 Top Business Disruptions to plan for in 2022
    In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the top 4 Business Disruptions that you should be preparing for in 2022.
    Related Episodes & Blog Posts
    Blog Post: 4 Top Business Disruptions to Plan for in 2022
    Blog Post: Business Continuity Awareness – Why It’s Important
    Episode #110: Is your BC Program ready for the next disruption?
    Episode #124: Business Continuity Standards – Which is right for you?
    Episode #: 125 – What is resilience?
    Episode Transcript
    Hello and Welcome to the Managing Uncertainty podcast. This is Brian Strawser, Principal and Chief Executive here at Bryghtpath. And we’re well into 2022 at this point, and I want to talk about four top business disruptions that you should be planning for as 2022 evolves.
    As we saw in the last half of 2021, there’s been a resurgence in economic activity around the world due to monetary and fiscal stimulus, increased consumer spending, increased confidence, but supply chain challenges, rising price pressure, and lingering concerns about COVID have increased inflation. Many pundits predict that 2022 might present several disruptions that could interfere with your ability to conduct business. So here are four disruptions to plan for in 2022.
    The first is the unrelenting threat of COVID-19. Experts predict that the pandemic will persist for longer than we expect it. Even though there’s improved awareness and vaccines that are now available, the threat is still high due to low vaccination rates globally. With the emergence of new strains of the virus, the latest being Omicron, and higher caseloads even in industrialized countries, there’s no sign the situation will improve in 2022. Reports indicate that new strains may be more transmissible and more resistant to treatment. With highly dysfunctional health challenges as observed at the height of COVID-19, there’s a lot of uncertainty about how the situation will unfold this year.
    There’s also uncertainty concerning the vaccine’s effectiveness in dealing with new, emerging variants. Even though we may not witness new lockdowns or stay-at-home orders, the disruptions caused by the pandemic will persist due to restricted movement and delayed return to work by employees. But this interference may not as be as severe as we previously witnessed. That’s because many foreign trade partners have also recorded a significant number of vaccinations and may not need to resort to lockdowns or travel restrictions. It’s advisable, as you plan, to imagine the worst-case scenarios. It’s better to be overprepared in the case of COVID than to be caught flat-footed when interferences with your business continuity plans and scenarios soar.
    The second challenge facing us this year, supply chain disruptions. There’s a lot of
    9 min
  • Managing Uncertainty Podcast - Episode #134: Crafting your Crisis Management Framework
    In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses how to craft a crisis management framework for your organization.
    Related Episodes & Blog Posts
    Blog Post: How to Create and Conduct a Rewarding Crisis Management Exercise
    Blog Post: Suiting Up for a Crisis Part I: The Crisis Leader
    Episode #44: Successful Crisis Characteristics
    Episode #102: The Bryghtpath Business Continuity Framework
    Episode #133: How to Create and Conduct a Rewarding Crisis Management Exercise
    Episode Transcript
    Hello, and Welcome to The Managing Uncertainty Podcast. This is Bryan Strawser, Principal and Chief Executive here at Bryghtpath. And in this week’s episode, I’d like to talk about how to craft your crisis management framework. Now, you’ve probably heard from us and everyone else that every organization should develop and continually revise a crisis management plan which should then be exercised regularly. Why? Well, because listing procedures and blindly walking through them are only going to get you so far. To benefit you really need to get into your organization’s DNA and your approach to managing a crisis. So I want to explain why I think you need to bother about this and to do so, we need to talk about your crisis management framework. The goal of this, as you build your crisis management tools is that you need an underlying philosophy, a framework that will make all of your crisis management parts work together. A consistent framework across your company describes how you will make communicate and execute decisions when it matters in a crisis.
    Think about your governing approach now, because a crisis is no time for confusion or making things up on the spot. Crisis management aims to plan for an effective, coordinated response with the resources available and the resources that you have and internal and external communication requirements before and after the crisis. Everybody, teams, and the top leadership of your company need to know what to do, or they will make mistakes that make matters worse in the moment. An established crisis management framework ensures that your executives can expect a consistent process and consistent communication no matter the crisis, should that crisis morph and pull in others and additional teams, then everyone still approaches crisis management from the same starting point with the same goals and the same shared expectations. Let’s start with the basics. To start building your framework, you need to your organization’s mission and vision statements. Everybody in your company and your organization needs these values as the foundation for all of your crisis management activity.
    The first is when is it a crisis? A primary consideration is what constitutes a crisis and who declares it. Crises often start as a minor problem in one functional area. Often functional groups can contain and solve those issues before they can expand. If not, a crisis team might step in and they may solve the problem. Usually, your executives are not involved in these localized events, but this depends a lot on just how your company’s structured. If units can’t contain an issue, then they escalate, but you need to decide beforehand what th
    10 min
  • Managing Uncertainty Podcast - Episode #133: How to Create and Conduct a Rewarding Crisis Management Exercise
    In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses how to create and conduct a rewarding crisis management exercise, providing tips to help you build a rich and rewarding exercise remotely or in person.
    Related Episodes & Blog Posts
    Blog Post: 5 Ways Coaching Can Help Your Business Continuity and Crisis Management Program
    Blog Post: How to Create and Conduct a Rewarding Crisis Management Exercise
    Episode #88: What is the goal of crisis management?
    Episode #117: What Successful Crisis Management Looks Like Internally
    Episode #132: 7 Business Continuity Exercise Scenarios
    Episode Transcript
    Hello, and Welcome to the Managing Uncertainty Podcast. I’m Bryan Strawser, Principal and Chief Executive here at Bryghtpath. And in today’s episode, I’d like to talk about how to create and conduct a rewarding crisis management exercise. So you’ve settled on a crisis management framework to understand your goals in creating a crisis management plan. You’ve written your plan, and now I can’t stress enough how important it is for you to exercise that plan. Here, in this episode, I want to talk through tips to help you think about how to build a rich and rewarding exercise, even if your team is working remotely.
    So let’s start with why you should exercise crisis management plans. Having a crisis management plan on a shelf or on your company share drive is only going to get you so far. You conduct fire drills so employees know how to muster themselves and exit. In a similar way, your crisis management team need to work through their checklist to understand how an emergency plays out and make their crisis management plan part of their muscle memory. It’s a normal human response to freeze, even briefly, when a problem occurs.
    People will deny that a problem exists. They might fear the consequences and avoid addressing the situation altogether. They might also feel overwhelmed by a sense of hopelessness, and that makes them withdraw. Everyone experiences these emotions differently and on a different scale of intensity, but regular drills and exercises with your emergency procedures, give people a structure on how to channel their thoughts and energies into proactively moving through the crisis. Your goal in running an exercise is to build people’s confidence in using a new plan, or for new team members, you want to familiarize them with your firm’s version of crisis management. For teams that are more experienced than you want to challenge them on how to react correctly while you stress them with noise and the inputs from the exercise.
    So here are some ways to make your exercises engaging and educational. The first is to align your exercises to your company’s goals. Think about your company’s mission and mission-critical processes, and then build exercises that practice how to bolster those essential functions and outputs. A scenario about key card locks not unlocking is not that interesting, but playing a survival scenario that involves a Cylon invasion is just too farfetched. I threw that in there for you Battlestar Galactica fans.
    The second is to set well-considered goals. You should pi
    13 min

About Managing Uncertainty

From the publisher's feed

Welcome to Managing Uncertainty, a podcast series discussing crisis management, business continuity, & crisis communications. You’ll learn strategies, tactics, and resources about preparing for, responding to, and recovering from all sorts of disruptions and critical moments.