What do buyers and sellers really need an agent for, beyond opening doors and filling forms

In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down Maria Raymer. Maria's journey from a young agent who questioned her value to a market leader known for straight talk and service. She explains how treating people with honesty and investing real time in them creates momentum that money follows. She shares how early office mentorship and daily reps built skill and confidence, plus how to communicate value even when you are new and your clients are older than you are.

Maria then lays out practical, battle tested playbooks. Prep sellers so inspections do not derail deals. Favor quality over quantity in lead gen. Build durable referral flywheels through useful quarterly touch points not holiday spam. And when growth hits, hire a transaction coordinator first so you can stay in your zone on listing appointments while files move flawlessly to close.

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Highlights:

00:00–00:12 From college path to first closings

• The question that changed everything what do clients need me for
• Family nudges toward real estate and early doubts
• First brokerage start and love for unlimited upside
• Balancing life and a career without ceilings
• Rookie momentum and early wins in a different price era

00:12–00:24 Winning trust young and learning in the office

• The mediator role bringing buyers and sellers to the middle
• Emotion vs price how owners see their homes
• Nine to five in the office to absorb scripts and standards
• Riding the company's track record while you build your own
• Honesty plus care as the secret trust accelerant

00:24–00:36 Brokerage math and the power of staying put

• • Seventy percent repeat and referral as the business base
• • Thirty percent fueled by brand network reach
• • Longevity compounds reputation and opportunity
• • Mentorship over splits when you feel stuck
• • Every move costs momentum choose wisely

00:36–00:47 Follow up that clients actually like

• Stop holiday blast emails send a real card or a useful update
• Quarterly newsletters with hyper local stats win attention
• Community first support local to build real relationships
• Network through schools charities and church with intent
• CRM as non-negotiable foundation from day one

00:47–00:59 Negotiation calm and pre listing inspections

• Foreshadow inspection findings so sellers do not take offense
• Pre listing inspections as deal insurance reduce item count
• Guide reactions when curveballs land replace do not rage
• Buyers sometimes use inspection to exit recognize the signal
• Professional agent relationships protect your clients outcomes

00:59–01:11 Teams roles and scaling the right way

• The 2020 inflection point add help or cap growth
• Hire the transaction coordinator first pay per file and free your time
• Admin spine media contracts office and closing support
• Keep client communication in email with everyone in the loop
• Stay the listing table is your superpower and joy

Quotes:

"The investment of time and helping people and giving your honest opinion that is what they are looking for. Treat people right and the money and success will follow." – Maria Raymer "Sales come together better when you have someone in the middle bringing both sides to the middle." – Maria Raymer "You date the rate you marry the house." – Maria Raymer "Listings are the name of the game. I love sitting at the table with owners and winning that deal." – Maria Raymer

To contact Corey Hasting, learn more about her business, and make her a part of your network, make sure to follow her on her Website, X, Instagram, Facebook, Youtube, and LinkedIn.

Connect with Maria Raymer!

Website: https://stjohnsareahomefinder.com/

X: https://x.com/mariaraymer

Instagram: https://www.instagram.com/mariaraymerteam

Facebook: https://www.facebook.com/MariaRaymerRealtor

YouTube: https://www.youtube.com/@mariaraymer

LinkedIn: https://www.linkedin.com/in/mariaraymer/

Connect with me! Website: toprealtorjacksonville.com

Website: toprealtorstaugustine.com

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