A fellow Penangite and a true foodie, Mark tells of his journey from mall stall operator to total food solution provider in a business journey which sounds like an MBA -- except it’s unfolding in real life. 

As told to Khoo Hsu Chuang 

Contents: 

00:40 - How it all began 

06:00 - Entering the malls 

12:20 - How inflation eats up profits 

14:28 - What it takes to start a food business today 

22:40 - Life is a three-stage process 

23:55 - Staff attrition is succession planning 

26:54 - Forget the competition 

27:54 - The importance of a business plan 

36:35 - Delegating (and paying) for good people 

42:05 - Good business ideas? More efficiency 

45:40 - Your expertise and ability comes from your job experience 

49: 20 - The right partner / investor is critical 

52:38 - Funding drives scale 

53:55 - Reporting to investors is a good recap 

55:26 - Our environment drives our world view 

1:05:55 - Entrepreneurs love what they do 

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Follow Mark here: 

LinkedIn: https://my.linkedin.com/in/mark-kenny-douglas-73521534

FB: https://www.facebook.com/mark.k.douglas

URL: https://www.marksfoodsolutions.com/

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Clip: 

SHIELA love (vocals sheila chandra): https://soundcloud.com/dj-feller/shiela-love-fellers-edit

By: Feller: https://soundcloud.com/dj-feller