Marketing technology promises to bring us closer to our audiences, but executing true personalisation is easier said than done.
To figure out how to get it right, we sat down with EtonHouse International Education Group’s Group Chief Marketing Officer, Bipasha Minocha, for a deep dive into How scaling personalisation starts with empathy, not automation.
Bipasha pulls back the curtain on what it takes to build hyper-personalised campaigns that actually resonate. From mapping out complex customer lifecycles to choosing the right platforms that support genuine connection, she shares the exact strategies helping EtonHouse stand out in a crowded, noisy digital ecosystem.
If you’re tired of generic marketing and ready to build a tech stack that drives real loyalty, this is one episode you can’t afford to miss.
🎧 You can also watch the interview on YouTube – https://youtu.be/gAHADCeLnCI?si=RVD2M7uo5axeqeQf
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