In our new episode of the Mastering CS - Candid Leader Insights podcast, host Irina Cismas, our Head of Marketing at Custify, sat down with Will Stevenson, Founder and COO at Onboard.io. Will shared more about his journey in the SaaS and B2B space.

What You'll Learn:

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With Custify, you can:

☑️ automate daily tasks through Playbooks

Want to do great things with your customer success initiative? Keep in touch with us below:

For our new episode of the Mastering CS podcast, host Irina Cismas, our Head of Marketing at Custify discussed with Adam Smith, Customer-Led Growth Advisor at Catalyst Software and Customer Success Leader.

Adam scaled and organized various teams and he shared a few insightful pieces of advice for CSMs and sales teams. Let’s discover his journey.

What you’ll learn:

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With Custify, you can:

☑️ automate daily tasks through Playbooks

Want to do great things with your customer success initiative? Keep in touch with us below:

Today, Irina Cismas, our Host and Head of Marketing at Custify, is joined by John Paul Scoville, VP of Customer Success at Cinch.

Join us as we deep dive into the challenges faced by customer success managers. You’ll discover more about building a great CS team and how you can juggle various CS tools.

You’ll discover:

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With Custify, you can:

☑️ automate daily tasks through Playbooks

Want to do great things with your customer success initiative? Keep in touch with us below:

Today, Irina Cismas, our Host and Head of Marketing at Custify, is joined by Parul Bhandari, Customer Success & Startup Leader, Advisor, and Speaker.

Parul carved her path through the dynamic and evolving landscape of CS, starting from occupational ergonomist to pioneering a CS department in a SaaS startup. Join us as we explore the twists and turns of her career, the strategic planning of the first 90 days in CS, and the nuances of navigating issues and challenges within the field.

What You'll Learn:

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With Custify, you can:

☑️ automate daily tasks through Playbooks

Want to do great things with your customer success initiative? Keep in touch with us below:

In this episode, our Host and Head of Marketing Irina Cismas is joined by Con Cirillo, the Director of Lifecycle Marketing at Funnel and an advisor for investment groups and companies. Con has over 15 years of experience in customer success, marketing, and sales, and in this episode he shares his insights on how to build and lead a successful CS team.

In this interview, you’ll learn:

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With Custify, you can: 

☑️ automate daily tasks through Playbooks

☑️ build individual customer #HealthScores

☑️ create customer segments

☑️ improve your customer communication strategy

☑️ streamline your onboarding process

☑️ track customers’ journeys every step of the way

☑️ get a 360 view of their progress 

Want to do great things with your customer success initiative? Keep in touch with us below: