The phone is still a major source of communication with our self storage customers. Are you asking the right questions? Are you actively listening? From effective selling techniques to striking the right balance of friendliness and professionalism, we cover it all (or at least most of it). Learn how to evaluate phone calls and identify key indicators that can help you close the deal and make a good impression with potential and current tenants.

Hosts: Melissa Huff & Josh Huff