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What if underwriters could instantly triage submissions and reduce time spent on repetitive admin, without changing how they work?
Matthew Grant speaks with Matt McGrillis, Co-founder and Chief Product Officer at Send, to explore how the company’s underwriting workbench is embedding AI into core workflows to help underwriters write more business, more profitably.
Now on its third feature with InsTech, Send has evolved from an early-stage start-up to one of the UK’s leading underwriting platforms. Matt shares how Send’s latest innovations including agent workflows and AI-powered triage, are making decision-making faster all while running quietly behind the scenes.
Key Talking Points
If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Matt McGrillis on LinkedIn to start a conversation!
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 353 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
By InsTech4.6
99 ratings
What if underwriters could instantly triage submissions and reduce time spent on repetitive admin, without changing how they work?
Matthew Grant speaks with Matt McGrillis, Co-founder and Chief Product Officer at Send, to explore how the company’s underwriting workbench is embedding AI into core workflows to help underwriters write more business, more profitably.
Now on its third feature with InsTech, Send has evolved from an early-stage start-up to one of the UK’s leading underwriting platforms. Matt shares how Send’s latest innovations including agent workflows and AI-powered triage, are making decision-making faster all while running quietly behind the scenes.
Key Talking Points
If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Matt McGrillis on LinkedIn to start a conversation!
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development
This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 353 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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