In this episode, your host Dr Annette Pantle joins Professor Anne Duggan and Dr Liz Marles from the Australian Commission on Safety and Quality in Health Care, and Dr Kiely Kim from MDA National to discuss how doctors can maintain good continuity of care for their patients in an increasingly complex health system.

For more information on medical records, listen to our podcast: Medical records: are you doing the right thing for your patients? - Whooshkaa

Listen to more episodes here: Medical Council NSW - Whooshkaa

Other resources:

· RACGP - How can GPs encourage continuity of care?

· RACGP - The duty to follow up

· 10 keys to good patient-centred record keeping | Medical Council of New South Wales (mcnsw.org.au)

· Medico‐legal risks associated with fragmented GP care | InSight+ (mja.com.au)

· Continuity of medication management | Australian Commission on Safety and Quality in Health Care

Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

Dr Peter Baldwin and his team have developed a digital first mental health solution for Australian health practitioners called The Essential Network (TEN). In this preview of the Medical Council's 'Burnout' episode, Peter talks about some of the issues doctors have been facing during the pandemic.

Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

In this episode, your host Dr Martine Walker joins Professor Leanne Rowe and Dr Peter Baldwin to discuss how doctors can manage burnout and maintain good mental health.

Listen to more episodes here: Medical Council NSW - Whooshkaa

The Essential Network: https://www.blackdoginstitute.org.au/the-essential-network/

Professor Rowe’s website and book: https://everydoctor.org

Other resources:

· Black Dog’s app for JMOs called Shift: https://www.blackdoginstitute.org.au/research-projects/shift/

· Hand n Hand Peer Support: https://www.handnhand.org.au

· Doctors Health Advisory Service: http://www.dhas.org.au

· Doctors 4 Doctors: https://www.drs4drs.com.au

· Professor Gordon Parker's burnout research and book: https://www.businessthink.unsw.edu.au/articles/lockdown-burnout-work-symptoms-strategies

Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

How are complaints about NSW registered health professionals, such as doctors, nurses, pharmacists, dentists, chiropractors and physiotherapists managed? What is the role of NSW health professional councils, Ahpra and the HCCC? What do you do if a complaint is made about you? A must-listen for registered health professionals and students based in NSW.

Listen to more episodes here: Medical Council NSW - Whooshkaa

Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

Medical records: are you doing the right thing for your patients? explores medical records from both a practitioner and a patient perspective. Our host, Dr Martine Walker chats with special guests Dr Patrick Clancy, senior medical advisor at Avant and Dr Candace Newberry, GP for over 30 years and Medical Council hearing member for six years. Medical records are often at the heart of complaints to the NSW Medical Council. This podcast examines the importance of good record-keeping in ensuring quality patient care, what medical notes should include with examples of poor and good practice.

Additional information:

The legal standard for medical records in NSW is the Health Practitioner Regulation (New South Wales) Regulation 2016. The relevant sections include:

The current Code of Conduct, Good Medical Practice: A code of conduct for doctors in Australia, also contains useful information regarding medical record keeping (Section 10.5 – Medical records, available at https://www.medicalboard.gov.au/Codes-Guidelines-Policies/Code-of-conduct.aspx

Good practice article: https://www.mcnsw.org.au/10-keys-good-patient-centred-record-keeping

Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW . The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the Medical Council . The Council does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

In Part 2 we hear from Dr Simon Cowap, GP and educator in conversation with Dr Martine Walker, GP and medical advisor with the NSW Medical Council. How should practitioners respond to potentially addicted patients and ensure safe and appropriate care for patients with chronic pain?

We would love your feedback on this podcast episode and/or hear your ideas for future episodes! Drop us an email us at the NSW Medical Council.

Listen to more episodes here: Medical Council NSW - Whooshkaa

Resources:

Faculty of Pain Medicine ANZCA opioid calculator: www.opioidcalculator.com.au (also available as an App)

RACGP Guidelines Prescribing drugs of dependence in general practice

Federal Dept of Health Prescription Shopping Programme A 24 hour service available to help prescribers check a patients prescribing history in order to make informed choice about treatment.

Opioid Risk Assessment Tool A brief, self-report screening tool designed for use with adult patients in primary care settings to assess risk for opioid abuse among individuals prescribed opioids for treatment of chronic pain.

Australian Prescriber Dealing with drug seeking behaviour

Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

Part 1 contains vital information for NSW medical practitioners as we discuss prescribing opioids and drugs of addiction. What are the rules in NSW and what do doctors need to know? We hear from Dr Brian Morton AM, GP and NSW Medical Council member, and Mr Bruce Battye, Director of the NSW Pharmaceutical Regulatory Unit in conversation with Dr Martine Walker (GP and Medical Advisor with the NSW Medical Council).

We would love your feedback on this podcast episode and/or hear your ideas for future episodes! Drop us an email at the NSW Medical Council.

Need more information?

NSW Ministry of Health Pharmaceutical Services hub – Resources for NSW medical practitioners on prescribing including guidance on rules related to S4D and S8 drugs and latest news. https://www.health.nsw.gov.au/pharmaceutical/doctors/Pages/default.aspx

NSW Ministry of Health Legal requirements for prescribing drugs of addiction in NSW

NSW Medical Council Are you equipped to write that script?is short article which explains what an Authority to Prescribe is and when it is required by NSW doctors. Our website has a range of good practice resources on prescribing.

NPS MedicineWise website: has a wide range of best practice and professional development resources on prescribing for medical practitioners including information on amended PBS listings and TGA changes.

Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.