What is the value of a knowledge management system in providing an elevated experience and fostering digital conversations of trust in the Now of Work? If you’re trying to support interactions over transactions, foster bi-directional communication that feels personalized and frictionless, and truly meet your workforce where they are in the new Digital Workplace, this episode with Randy Womack and Melissa Swisher of Socrates.ai is a must-listen. As Randy says, "people are what makes a company GREAT." It’s all about building conversations of trust for the "professional customers” that are your people. Listen in to a conversation about conversations...

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