In this episode of Mental Health Monthly, hosts Dan Degryse and Chris Muscle welcome Mike Dugan, a veteran FDNY captain. Dugan opens up about his decades-long career in the fire service, and goes back to his beginnings as a volunteer. Reflecting on his firsthand experience at Ground Zero on September 11, 2001, Dugan shares the chaos, trauma, and lasting impact that day had on him and his family. He discusses the crucial role of mental health support, highlighting his own journey through therapy and the importance of seeking help before reaching a breaking point. From his award-winning roof rope rescue to mentoring new firefighters on the emotional and tactical demands of the job, Dugan reveals what it means to serve with heart and integrity.