Nearly all sales people believe they provide exemplary customer service during the sales process. And most likely you are part of that percentage as well.

But did you know that less than 10% of loan officers ask for referrals during the sales cycle?

MLO Doug Cadaret is an innovative entrepreneur that runs several organizations. But his "baby" is the "Customer Referral Experience." He tells you exactly how to ask for referrals.

In this episode, discover how you can start asking for referrals today even before the sales procedure ends.

Show highlights include:

• The "Thanks For Noticing" moment that gets you referrals before you close your loans (6:32)
• Why leading your client through the loan process kills your opportunity for getting referrals (and how you can change that today) (9:14)
• How acknowledging a "Thank You" from a client sets you up to immediately ask for a referral (11:18)
• The "Most Overlooked Referral Versus A Lead Reason" that gets you referrals regularly (20:00)

Want to get your questions answered live? Head to MLOlive.com and discover how you could become a Millionaire Loan Officer!

The two biggest fears people have why they don't become a loan officer are 100% commission and building relationships.

But when you focus on relationships, you can make the 100% commission people shy away from so much. The question is how and where do you find the people interested in buying to build a relationship with?

MLO Andy Mears has a simple lead generation formula that lets his team of loan processors follow to close loans quicker. He shares how to implement the purchase lead process for your business.

In this episode, discover how you can put a lead generation process in place to grow your company faster.

Show highlights include:

• How buying leads adds more clients to your pipeline (even if you already have list of customers) (0:34)
• Why buying leads lets you create a close personal relationship with your clients (and how you can ask them for referrals) (5:38)
• The "Lead Generation Tool" that speeds up your loan officers learning curve for closing loans (and makes your company more money) (6:48)
• Why failing to close 80-85% of your leads skyrockets your business (10:49)

Want to get your questions answered live? Head to MLOlive.com and discover how you could become a Millionaire Loan Officer!

Starting your mortgage loan business from scratch is similar to being the new person in the room. And most of the time it is weird and awkward. But it doesn't have to be.

When you are new to the industry or a new area, meeting a group of people that are vibing makes being the new guy or gal a lot easier.

MLO Mike Cardascia hosts Meetups to make sure that new people don't have that weird and awkward feeling being new. And when he makes people feel comfortable, they gladly give him their business. Mike shares how you can host Meetups.

In this episode, discover how you can create your own Meetup group and start building your business!

Show highlights include:

• How going to and starting "Meetups" grow your business 20X (2:41)
• The "High School Party Effect" that gets you more clients (6:54)
• How sending personalized text messages gives you a higher closing ratio (8:14)
• Why doing "what you love to do with who you want to do it with" skyrockets your business (even if you have no idea how to do it) (12:35)
• How wearing something purple lets you find a million dollar listing (14:21)

Want to get your questions answered live? Head to MLOlive.com and discover how you could become a Millionaire Loan Officer!

Many times life throws you a curveball such as moving to a new state or God forbid you or someone else you love gets cancer.

But in either case, you may have to start your business over. And, wow, that could be very difficult. But it doesn't have to be.

There is a simple formula that you can follow. And when you implement it, you will have multiple referrals lined up to process.

MLO Brad Brondt runs a successful loan processing business. And it's the systems in place that makes it run on autopilot. He shares how to create those systems for your business.

In this episode, discover how you can put processes in place to make your company run more efficiently or start over if you ever have to.

Show highlights include:

• How creating an online form for your clients sets up your team for processing a successful loan (even if you know nothing about technology) (2:56)
• Why uplifting your teammates builds trust with your clients (4:13)
• How creating a referrable experience process for your clients skyrockets your business (even if you are terrible at sales) (4:42)
• The "Protecting Your Commissions" method that increases your realtor's paycheck (and makes them think of you first) (8:09)

Want to get your questions answered live? Head to MLOlive.com and discover how you could become a Millionaire Loan Officer!

A lot of people are jealous of how much loan officers can make. And maybe you want to quit your dead end job to start a new dream career.

But most people are not willing to put in the hard work it takes to do that.

Chalamaine Armstrong got her first job as a mailroom clerk. She transitioned into an underwriter sitting at a desk. But she wanted to help more people.

She took the jump to loan officer. And now runs a multi-million dollar office as a MLO helping out thousands of clients. She shares with you how to make the leap as well.

In this episode, listen now to discover how you can quit your dead end job and start your MLO career today!

Show highlights include:

• How helping people in a soul-killing customer support role creates the relationships you need to build a successful business (2:42)
• Why having an authentic personality sets you apart from other LOs (4:31)
• How consistently emailing and texting real estate agents shows your maturity to earn their business (6:36)
• The "Feel The Glow" method that lets your teammates vibe with each other (and skyrocket your business) (10:43)

Want to get your questions answered live? Head to MLOlive.com and discover how you could become a Millionaire Loan Officer!

If you want to be laying under a palm tree while your friends are back home shoveling snow, maybe having the freedom to live anywhere you want is for you.

But for most people it has always been "I can't afford to do that."

MLO Roger McGuire runs a successful loan office while living in a RV. He has the freedom to live wherever he wants while working on his phone and on Zoom calls. Roger shares how you can live and work anywhere you want.

Listen now to discover how you can work while you're on the road too!

Show highlights include:

• How traveling to your home territory once a month lets you see 29 states in 7 months (3:35)
• Why working remotely gives you the freedom to live anywhere you want (and how you can get started doing that today) (7:07)
• How using Zoom deepens your relationships with your referral sources (even if you're not able to do it in person) (9:55)
• Why homeschooling your kids grows your business (15:42)

Want to get your questions answered live? Head to MLOlive.com and discover how you could become a Millionaire Loan Officer!

Posting on Facebook is easy. But building a brand on Facebook can be very difficult.

How do you get exposure on Facebook?

You post original content at regular intervals. But there also is an algorithm you must crack.

Facebook branding expert Jessica Hooks manages MLO Kristin Morgan's online image.

Listen now to discover how you can build your brand on Facebook!

Show highlights include:

• How being consistent with your marketing acquires new clients (even if you already have regular business) (4:07)
• Why sharing your story on Facebook builds stronger relationships with your clients and realtors (9:17)
• How getting zero Likes on Facebook for a year straight forges your brand (15:02)
• Why picking one symbol builds your brand (and how you can represent it everywhere) (17:06)

Want to get your questions answered live? Head to MLOlive.com and discover how you could become a Millionaire Loan Officer!

Many loan officers struggle to do more than 4-5 loans per month.

Why do you think that is?

MLO Jorge Aldrete toiled for years doing 4-5 loans a month. He now runs a successful firm that's pushing $100 million and expects to double that next year.

Listen now to discover how you can push through the difficult times and become a MLO.

Show highlights include:

• How believing you are a rockstar tricks your brain into becoming a MLO (2:25)
• Why hiring a business development representative nourishes relationships with real estate agents (and how you can generate new loans immediately) (8:34)
• How delegating your tasks lets you complete more loan transactions because each team member has their own responsibilities (9:52)
• Why investing in a coach teaches you how to leverage your skill set (and skyrocket your business) (14:08)

Want to get your questions answered live? Head to MLOlive.com and discover how you could become a Millionaire Loan Officer!

You probably know what body language is. But most likely you don't know how to read it or use it the right way.

Learning the signs of body language will give you an edge that catapults your success!

Body language coach Allie Irwin mentors her clients to recognize clues from others while emoting positive vibes for yourself.

In this episode, discover how you can interpret and perform different types of body language today.

Show highlights include:

• How having good body language mechanics when you walk into a room sets you up for overwhelming success (even if you don't know a single person) (2:19)
• Why looking at your phone prevents you from getting sales (4:24)
• How doing Zoom calls inhibits your brain's ability to release oxytocin that connects you to people (10:11)
• Why reading your clients’ body language gives you information they don't even know they're giving you (and you can get to a deal quicker) (12:58)

Want to get your questions answered live? Head to MLOlive.com and discover how you could become a Millionaire Loan Officer!

Many loan officers think they are successful. And some are. Are you?

Until you've received a referral from the current loan you're working on and every other loan in the future, you've got a long way to go.

CARE model creator Doug Cadaret increased his business from no referrals to 30% referrals. And now he has a 70% referral rate.

In this episode, discover how you can implement the CARE model to catapult your business.

Show highlights include:

• How answering the phone makes you profitable in this industry (even if you're not comfortable on the phone) (3:17)
• The "CARE model" that gives you and your clients an abundant experience (8:42)
• How asking 1 person for a referral connects you to 7 potential clients (15:29)
• Why delegating to a loan processor with a caregiving mindset skyrockets your business (20:36)

Want to get your questions answered live? Head to MLOlive.com and discover how you could become a Millionaire Loan Officer!