Toby Russell, Founder and Co-CEO of Shift, discusses how exceptional customer experience is re-inventing the used-car sales market.

Business X factors is produced by Mission.org and brought to you by Hyland.

Toby Russell, Founder and Co-CEO of Shift, discusses how exceptional customer experience is re-inventing the used-car sales market. Business X factors is produced by Mission.org and brought to you by Hyland.

Miracle Makers with Toby Russell of Shift Technologies

How does PricewaterhouseCoopers arm employees with skills to meet the needs of Fortune 100 clients? How does Intel produce and provide next-gen technology to companies looking to maintain an edge? How does UPS keep 55,000 drivers en route and on time every day?

Join host Jeremy Bergeron as he sits down with the founders, CEOs, CTOs, COOs, and change-makers who make all of this (and more) possible. Each episode uncovers an organization’s “X factor” — the tool, technology, software, culture or mindset that has given them a competitive upper hand. 

From unlocking a 360-degree customer journey, to providing exceptional employee experiences, to how companies are using RPA, ML, and AI to streamline operations — you’ll learn it all on Business X factors. 

New episodes drop every Thursday. Business X factors is produced by Mission.org and brought to you by Hyland.

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How does PricewaterhouseCoopers arm employees with skills to meet the needs of Fortune 100 clients? How does Intel produce and provide next-gen technology to companies looking to maintain an edge? How does UPS keep 55,000 drivers en route and on time every day? Join host Jeremy Bergeron as he sits down with the founders, CEOs, CTOs, COOs, and change-makers who make all of this (and more) possible. Each episode uncovers an organization’s “X factor” — the tool, technology, software, culture or mindset that has given them a competitive upper hand. From unlocking a 360-degree customer journey, to providing exceptional employee experiences, to how companies are using RPA, ML, and AI to streamline operations — you’ll learn it all on Business X factors. New episodes drop every Thursday. Business X factors is produced by Mission.org and brought to you by Hyland.

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Miracle Makers with Toby Russell of Shift Technologies

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