Mobile First

As Chief Digital Officer, Peter Grambs  is responsible for the all the digital initiatives at Marlabs, including the Digital practice which covers AI, IoT, Big Data, and Salesforce.com. This includes new business development and marketing as well as delivery assurance and support. Main focus areas include supporting the digital enterprise, digital transformation, and helping Marlabs’ clients achieve greater business value through the emerging digital technologies.

Here are the highlights of our conversation with our guest:What makes Peter go is helping his customers, delivering something which will help their business, leveraging on technology and putting together the puzzle which makes up people, process and technology to come up with a solution which will make their clients business better. At the end of the day, it excites him to see this happen. Peter grew up in the Washington area and went to law school with the intent to enter politics but during the time that he was working in Congress for a Congressman, he realized that what they were doing wasn’t all that great to the point that he was asked to do things which he shouldn’t be doing. He left this for a more ethical job and went to business school, majoring in Finance. Influenced by his father, he then found his passion in technology through their boutique IT company.Peter had always liked being in the lead area of technology as he believes that digital is simply exploding in our economy right now. It is a perfect storm (in a good way) with big data in one hand and the technology on the other. In the past, people look at data as a tactical nuisance which is difficult to manage but now they realize that it is a strategic asset and has great benefits when you analyze and unlock its value.Use cases abound and are all around us. In retail, it’s understanding customer experience and what the customer is interested in, so that you can start predicting patterns and have productive conversations with them. These can also be used in financial services, fraud detection, geographic behavior, in medicine, entertainment, auto manufacturing – just about in any facet of the business, big data can be leveraged to start making better decisions to make great customer experience. It’s all about collecting the data so you can start applying the higher level analytics and IA to it. In terms of application, some firms have been able to apply big data analytics affectively but for a large part, people are just beginning to understand the opportunity that is out there. It going to be pervasive that data is attainable and is not hard to implement because we are getting more practitioners in the industry and this will be a core service in the business.Marlabs is currently working on MAdvisor, their AI platform that pulls together the pieces of the puzzle which include algorithms and big data intake in a relatively short amount of time to produce useful information from used cases. It will enable them to, in a couple of weeks, show a client insights which are locked up in their data.

Head over to www.EmergeMobileFirst.com and select "Get Free Resources" to get the full list of resources from all of our guest emailed to you!

Dr. Nayyar currently serves as the Chief Healthcare & Innovation Officer for TopLine MD and Femwell Group Health, Inc., one of the largest management services organizations in the state of Florida. She is also the host of "Topline MD TV," Florida's newest medical digital news channel. She has been named one of the "Top 26 smartest people in Health IT" by Becker's Report and ranked one of the "Top 25 Minority Healthcare Executives" by Modern Healthcare. Med City News recognized her as one of the Top 12 Powerful Women Voices in Healthcare Innovation and on Twitter.

Here are the highlights of our conversation with our guest:Geeta shares that there is so much to be passionate about and for her, she believes that there are lots of solutions in healthcare and medicine but oftentimes, it’s the process which hampers care. With this, she aims to improve the process in able from people to deliver the actual health care part. She further shares that she went to medical school to make a difference but as she went over her career, she saw so much dysfunction on the processes – policies, administration, medical and legal issues, technology – and made a switch to make an impact not just one-on-one with patients but to expound this globally through process improvement. Femwell Group Health is a management services organization in South Florida which manages the back office of about 500 physicians. Geeta finds her work gratifying as she can really make decisions which can scale and finds it exciting to see what our technologies can do from a business and administration side, reaching patients who we cannot normally do.As the Chief Healthcare & Innovation Officer for Femwell Group Health, she manages their marketing brand called Topline MD which represents the 500+ doctors and pushes the needle in terms of social media. They also work in providing data to their doctors as well as to their patients to give them a snapshot of their performance to result in better outcomes and providing them all the tools that they need. What drove them to come up with Topline MD is the realization that a lot of people do not know how to do marketing and the fact that every consumer is out there in social media. Transparency is also one of their motivations as bringing their physicians in their programs can give people insights on the personalities of the doctors before they come in to see them. Many patients also forget what their physicians tell them when they leave the office so they created a library in YouTube so that they can get hold of information from their doctors. It is important to meet consumers where they are at so Topline MD is there attempt in doing that. Coming up with their editorial calendar involves a combination of working with their physicians on what they want to see and actively soliciting feedback from patients and social media. The surprise and delight in doing Topline MD is finding out that their docs are mostly camera shy – would rather do multiple surgeries than be behind a camera; all their learnings about how to engage consumers on social media; the welcome that they got from the community which included being invited to other shows; and having a deeper respect in SEO and how it works. Geeta is excited about patient engagement as the future and the great outcomes that it can bring. She shares though that the big limitation for innovation is regulation. Take telemedicine, for example, there is a risk for exposure and we need to figure out reimbursement as well.

Head over to www.EmergeMobileFirst.com and select "Get Free Resources" to get the full list of resources from all of our guest emailed to you!

David Linthicum is an SVP at Cloud Technology Partners, and was just named the #1 cloud influencer via a recent major report by Apollo Research. David is a cloud computing thought leader, executive, consultant, author, and speaker. He has been a CTO five times for both public and private companies, and a CEO three times in the last 25 years. Few individuals are true giants of cloud computing, but David's achievements, reputation, and stellar leadership has earned him a lofty position within the industry. It's not just that he is a top thought leader in the cloud computing universe, but he is often the visionary that the wider media invites to offer its readers, listeners, and viewers a peek inside the technology that is reshaping businesses every day. With more than 13 books on computing, more than 5,000 published articles, more than 500 conference presentations, and numerous appearances on radio and TV programs, David has spent the last 20 years leading, showing, and teaching businesses how to use resources more productively and innovate constantly. He has expanded the vision of both startups and established corporations as to what is possible and achievable.   

 

Here are the highlights of our conversation with our guest:David’s lifelong passion is to help drive the ability for us to effectively and efficiently use software and hardware by getting the government and companies to utilize these resources in better ways. His perspective was shaped by his experiences of being brought up all over the world and spending most of it in Hawaii. He lived his life in military bases and had seen firsthand how they do things very efficiently and this impacted his perspective on how he uses resources. David is a programmer by trade and as he got into organizations, he was tapped and pushed to lead the technologists. He took these roles early on in his career and got the chance to manage people and learn from his mistakes – including those with many zeros in the end. The biggest pivot of his career was the time when he became CTO of SAGA Software as this was his real, official CTO role. He was now responsible for a lot of things and it was a lot of burden and stress for a 30+ person but this was how he grew his career. Cloud Technology Partners is a consulting organization with the ability to do specialized projects to work with companies to enable them to leverage technology better. He works in the digital enabling team where they help people get over the impediments of moving to the cloud.  They are growing in leaps and bounds – he started in the company with 10 people and now, they have grown to over 200. David shares how they help clients leverage technology better by coming in and working with them in their journey in moving to the cloud. This includes triaging their existing applications, setting up the migration factory, and rewriting applications to work with the platform that they are moving into.How do you prioritize? You do it to align with the business. You ask what has to occur, the money you can spend, what are the objectives and the impact to moving to the cloud and how you measure success. From here, you decide which to prioritize in terms of what applications to move, databases which need to be migrated and transformed, additional technology that needs to be layered in and all that. Security is the obstacle that comes up most often that cloud computing has the greatest impact on because for clients, their data is sacred that it needs to stay within company premises. But the biggest opportunity that cloud computing can actually offer is also security. You move to the cloud where advance security encryption are in place so your information is typically more secure than where it came from. Agility is also one of the advantages as you can build and process things more quickly without going through cycles and cycles of software and hardware buys.Mobile needs to be ubiquitous in terms of the ability to develop applications that are customer facing and has to be systemic with most of the clouds out there. All of the major cloud providers have mobile-based platforms and thousands of technologies and companies out there have mobile-based computing. The cloud is usually where the action occurs and everything else we carry just becomes terminals. So when David develops something, he ensures that it has a mobile component and that it can communicate to different platforms…all these things have to be built in.

Head over to www.EmergeMobileFirst.com and select "Get Free Resources" to get the full list of resources from all of our guest emailed to you!

Brian Ahier is a nationally known worker in digital health with a focus on health data exchange, use and analytics. He is the Digital Health Evangelist at Aetna working in their Medicity business. He specializes in digital health, EHR, health information exchange, population health management, and IT infrastructure to support new payment and care delivery models.

Brian sits on the Consumer Technology Task Force, a Joint Collaboration of the Health IT Policy and Standards Committees which makes recommendations and provides insight on ONC/HHS projects and initiatives with a consumer focus to ensure the person remains at the center, engaging the experience and feedback of both patients and providers.

Here are the highlights of our conversation with our guest:

Brian had always been a technologist and had always believed that the internet will be huge. He shares to us a time when his mom had Alzheimer’s and they had been frustrated in the way the data about her health was presented over to him and his siblings via fax machines. The quality of care and the outcome was not good, the information to make good decisions was not there and it had caused a lot of stress and money to the family until their mom passed away. He was angry at the health system and wondered why the health care system is so uncoordinated if the technology is there to help out. That is when he decided that he will participate and make a difference.

The goal is to keep people out of the hospital so Brian shares that we should look at lesser beds and not building new hospital wings (except if it’s for a pediatric cancer or something we need). These hospital beds will no longer be necessary, sort of an exponential decline, as the exponential growth will be brought about by technology caring for people in the community. Computers are now accessible everywhere instead of just in one main frame and a mobile phone has more computing power than computers just 10 years ago.

Brian shares that we are in the inflection point of the exponential curve of information technology so you have to think mobile first. If you look at the price point of a computer, the processing speeds continue to increase and other data points towards validating this fact.

Anyone who tries to improve health care has to recognize the exponential growth factor. Look at the emerging trends and technologies so that, three or five years from now, you can accurately forecast where you are going to be in terms of technology capabilities.

Health care, at its core, is humans caring for other humans so it has to be local and community-oriented. It is local more than anything because if you have a relationship with somebody, it is much easier to build in behavioral modifications. You have to tap in to the people who care about the individual – these are the people who love you, your church group, people you play bridge with, etc.

Everybody talks about gaps in health care and its true but we should realize that gaps in data are the ones that lead to gaps in care. That is why it is really vital that we get all the health information to the right person to the right place at the right time so we can provide the best care possible.

Brian shares his secret to success: learning more from his failures rather than his success.

Head over to www.EmergeMobileFirst.com and select "Get Free Resources" to get the full list of resources from all of our guest emailed to you!

Rohit Tripathi is Global Vice President and GM, heading Cloud Solutions and Go-to-Market for SAP Mobile Services, and brings with him over 18 years of experience in software and business operations. Previously, Rohit held various leadership positions at SAP in the area of technology and products. Prior to joining SAP, Rohit was with The Boston Consulting Group (BCG) where he was involved in advising senior executives of Fortune 500 companies on business strategy and operations. Rohit holds an MBA with high honors from University of Chicago, M.S. in Engineering from Iowa State University and B.Tech. in engineering from IIT Kanpur, India. He has also been elected to various honor societies in the field of business and engineering.

Here are the highlights of our conversation with our guest:

Rohit believes that one needs passions in few dimensions so there should be one in the professional context and in the personal context. For the former, he is passionate about bringing to life new capabilities which help businesses and individuals become successful in their roles and in their journeys. For his personal passions, he divides this into two elements: long distance running and red wine.

The pivots made in his career were not planned and executed deliberately. He started with Trinity Consultants, which gave him a foothold and understanding on how businesses work, and then moved on to i2 Technologies where he had a phenomenal work experience. After this, his desire to grow led him back to Chicago for his MBA which opened doors to The Boston Consulting Group, which was focused on strategic and operational consulting. This allowed him to grown and gain experience rapidly but his interest in the industrial and tech industry led him to SAP.

Consulting is looking at processes and capabilities to see how we can improve and enhance and Rohit’s desire was to look at tools on how this can come to pass. It was this desire which led him from Trinity to i2 – to get more focused on products.

As GM & Head of Products at SAP, his focus is all about enriching customer experience with their scalable interconnectivity. They leverage on their ability to reach globally over 99.03% of the world’s mobile consumers and subscribers in over 200+ countries for their team to work on value add industry and LOB offerings on top of this interconnectivity. The one challenge which they tackle more is the fact that a lot of businesses, in implementing solutions, often want the end-to-end capability.

Rohit’s team is currently working on the newest offering of SAP People Connect 365, an exciting one which you can learn more on once they release more information on their Twitter account.

Head over to www.EmergeMobileFirst.com and select "Get Free Resources" to get the full list of resources from all of our guest emailed to you!