Who's Really the BOSS?

Modernizing a 50-Year Legacy Practice

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Tim Abbott shares his journey from merging his small practice into MJ Vanden Brook in 2012 to becoming the third-generation owner of the 50-year-old firm. He discusses two major acquisitions, including modernizing operations from clipboards to cloud technology, and reveals why keeping previous owners around for 2-3 years led to high client retention rates.

Introducing Collective by DBA
https://collective.cpa
https://www.linkedin.com/company/collectivebydba

Learn More About Dillon Business Advisors
https://www.dillonadvisors.com
https://www.linkedin.com/company/dillonbusinessadvisors

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  • (00:00) - Introduction and Welcoming Tim Abbott
  • (01:08) - Tim Abbott's Background and Firm Overview
  • (02:50) - Team Structure and Work Environment
  • (04:12) - Personal Life and Family
  • (05:22) - Best Advice Received
  • (06:48) - Journey to Business Ownership
  • (08:13) - First Acquisition and Modernization Efforts
  • (11:34) - Second Acquisition and Transition Challenges
  • (18:49) - Client Transition and Relationship Management
  • (20:49) - Lessons from Recent Acquisitions
  • (22:15) - Challenges with Referral Sources
  • (24:31) - Surprises Post-Acquisition
  • (28:55) - Evaluating Buy vs. Build
  • (33:51) - Current Goals and Initiatives
  • (41:48) - Importance of Peer Relationships
  • (45:53) - Looking Ahead: Future Plans
  • (48:05) - Conclusion and Contact Information
    • ...more
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    Who's Really the BOSS?By Marcus Dillon, Rachel Dillon
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