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With the passing of such a monumental figure as George H.W. Bush, we are called to reflect on the legacy he left behind. Bush exercised prudence in his decision making and worked diligently to improve the lives of every American. He was the epitome of a leader with a servant's heart.
In honor of this legacy, we encourage each of you to reflect on moments where you have put the needs of your clients, friends, or family above your own. By taking pride in the work that you do for others, you are creating a lasting legacy for yourself.
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As consumers, we are often quick to adapt to "good things." We appreciate innovations that add value to our lives, such as those that maximize our time and minimize our effort. But, is too much of a good thing still a good thing?
Listen in as we explore seamless innovations in society today and how to navigate challenges that arise from them.Resources:
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Every day, we each engage in a variety of activities, many of which are essential to conducting our professional lives while others simply are not. Unfortunately, habit and routine can cause non-essential and useless activities to continue; this creates opportunity cost. The tough part is distinguishing what really is essential.
As we prepare for the final month of the year, we challenge you to evaluate the activities you do routinely in your professional lives. Listen in as we outline three steps to save you money and recapture your time in the new year.
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John Wooden, legendary basketball player and head coach, https://bit.ly/1q4kJwG
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What are you thankful for? While this is a question we should ask ourselves throughout the year, this season especially calls us to take a moment to reflect. Although it can be hard to find time in the midst of the holiday season, the rewards of doing so are paramount.
Listen in today as Phil answers this question and urges every listener to do the same. By pausing to truly think about ten reasons why you feel blessed this year, your appreciation for the season can only grow.
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We all seek the comfort of familiarity in our work. Be it the clients we serve, the conversations we have, or the systems we use. Disrupting the status quo can trigger stress and a lack of confidence in our knowledge or abilities to execute. One of the largest and most common disruptors today is the shift in technology.
In today's episode we join Phil as he is thrust into unfamiliar territory while logging his pilot training hours. His frustration with sudden unexpected change ultimately yields itself to a complete shift in perspective. One so natural and uncomplicated that it is best described as "simply fly the plane."
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Relationships are tied to shared experiences, times, events, and encounters that have created narratives in our lives. This same tendency holds true in our professional relationships. Experiences matter; they build a bond between those involved that can develop and strengthen.
Join us today as we discuss the lasting impact of our relationships and shared experiences. In the final two months of the year, as you have opportunities to be a part of year-end celebrations, we challenge you to concentrate more on making memories and enjoying the experiences and focusing less on the details.
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The neighborhood "fix-it-guru" has the ability to improve regular objects to a condition even better than brand new; are you doing the same for your clients?
In today's episode, we explore the importance of using your knowledge and talents to ensure that your client's experience is transformed from good to excellent.
In today's tense political climate, it can seem impossible to hold calm and productive conversation with people who have contrasting views from you. However, by being open to these discussions, you will likely be surprised by the amount of values you actually have in common.
Today we explore the importance of shifting the focus to points of agreement instead of disagreement. Listen in as we outline the steps to mainting an optimistic attitude and the surprising benefits of doing so.
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Building systems and processes that go beyond their basic requirements is one way to ensure preparedness and adaptability. However, when your systems go excessively beyond their basic requirements, it can create unnecessary obstacles and complications.
Today, we discuss the challenge of maintaining the balance between overengineering your systems and over-complicating them. Once you achieve this balance, you will witness your office working at its greatest level of efficiency.
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Whether you are passive or aggressive in regard to taking on activities that could lead to a mistake, we all make blunders. It is not in the making of a mistake that defines us. Rather, it's how we respond to it.
There are 5 key steps to a successful recovery of a mistake. Join us as we explore how to acknowledge our error, deal with the adversity following the misstep, and learn how to earn redemption in the eyes of contemporaries and other parties affected as a result of our mistake.
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Angela Duckworth: American academic, psychologist and popular science author of Grit (https://amzn.to/2bfMIu1), Founder and CEO of Character Lab, and Christopher H. Browne Distinguished Professor of Psychology at the University of Pennsylvania
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