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July 14, 2021customers who go darkHave you ever wondered why customer's ghost you? I discuss it here. 7 minPlay
June 22, 2021CultureIn this podcast I tell the story of a time when my company’s culture and the customers culture didn’t line up. It didn’t end well.12 minPlay
June 15, 2021Stay in your laneI’ve only ever been burned on a deal once. It was when I went outside of my lane. Find out what I did wrong, and how to avoid making the same mistake.6 minPlay
June 08, 2021Don’t take the bait!In this episode I tell the story about a time I didn’t take the bait.7 minPlay
January 08, 2021Sales - it’s about the leads and processTalking about the importance of leads, and a ruthless sales process5 minPlay
December 17, 2020Be authentic!Don’t auto dial. Don’t auto-message. Don’t spam emails. Be a real person!5 minPlay
October 27, 2020Haggling - a storyI recently heard a story about a haggling salesman who’s tactics sabotaged his business relationships. Don’t do what he did.10 minPlay
October 15, 2020Following upConsistent follow up is where a lot of salespeople fall short, but it’s critical to being a sales professional.7 minPlay
September 29, 2020Buyer motivesUnderstanding your buyer motives determines your approach to the sale.8 minPlay