Jay Mattingly and Nick Carter will be teaching a marketing seminar for small business owners which challenges the assumptions about how you should run a business.

Directing your marketing at customers who are just outside your comfort zone will allow you to continue to grow you business

Directing your marketing at customers who are just outside your comfort zone will allow you to continue to grow you business

In the world of social media, it is not just how many followers or fans you have, but how often the choose to interact with you!

In the world of social media, it is not just how many followers or fans you have, but how often the choose to interact with you!

Sometimes a customer is too big or too small.  In today's podcast I talk about spending your time on customers who are just right.

Sometimes a customer is too big or too small.  In today's podcast I talk about spending your time on customers who are just right.

I don't think good companies are changing their service levels, but I think they are using new tools to improve their response times.  ... and companies who are not as good as they should be are discovering that consumers have power!

I don't think good companies are changing their service levels, but I think they are using new tools to improve their response times.  ... and companies who are not as good as they should be are discovering that consumers have power!