More With Moreira: The Business Podcast

By Desmond MoreiraBusiness News Health & Fitness Education Investing Business News Careers

More With Moreira: The Business Podcast episodes

February 09, 2020Building a Brand - Interview with Jamie Willsdon, Director of the Future Group
In this entertaining podcast, Desmond is in conversation with Jamie Willsdon founder of the “Futures Group” who began with one division – ‘Future Lights & Electrical’ and have now grown to include divisions that mean they can offer a complete and comprehensive service to any block management company.
Jamie and Desmond discuss the vision for the Futures group and how creating a strong brand means every division needs to uphold a standard for the others. We all prefer to work with contractors we trust and this is a fascinating conversation where you can hear both sides – that of a contractor and of a block manager. They both value getting it right for their clients and agree that for every one good communication is vital, listen in and enjoy their lively discussion.

KEY TAKEAWAYS
We have a strong vision in place and are building a trustworthy brand.
Finding really good tradesmen is very difficult when you want to grow a business.
We have grown new divisions with the brand at the request of our clients.
If you work with someone you trust and who serves you well it makes sense to use them in other areas if they have the expertise.
We are now able to cover everything that is needed in a block.
We are known as a group so we can’t allow any of our divisions to let the others down.
Future lighting and electrical was the founding division.
Future fuel – looking to the future and we are working in blocks where cars will need charging using EVi charging points.
Future Fire - We were losing fire compliance work because it was being batched by our competitors.
Future Security – at the request of clients we brought in this division to facilitate all security needs.
Our vision is to continue to grow the brand in the block and property sector serving all our customers in the best way before we expand out into other sectors.

BEST MOMENTS
‘People hold back with electric vehicles because of worries about the range and access points’
‘This is a very secure sector because we are being paid by the block not a business’
‘It’s a great sector to work in’
‘If they are willing to work 5 days and then do the administration then 6 figures yearly are possible’

VALUABLE RESOURCES
More With Moreira Podcast
The Future Group

ABOUT THE HOST
I don’t know how this works, but you’re here now listening (hopefully) about my
exciting life, so I’m going to try and make this worth your while. I never got
inspired at school, I was too busy trying to impress my peers, chasing girls,
and being a fool to get inspired. I rejected school. But let me tell you
something for free! That was a mistake! I spent the next 15 years in jobs I
hated, with no direction, lacked purpose, and motivation for life. Yes, big
words, but that was me in a box. A slave to the system! Fast forward to today,
and well, I’m not sitting in my ivory tower or anything, but I love life and my
career. Yeah, it’s both painful and exciting rolled and wrapped up into one
giant subway, and who doesn’t love subway rite? The point is, you only get one
life, don’t waste it pursuing things you care nothing for, invest in YOURSELF
and grow as a person, be the best YOU by putting YOU first!

CONTACT METHOD
http://desmondmoreira.co.uk
https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured
https://twitter.com/Desmondmoreira
https://www.instagram.com/desmondmoreira

This show was brought to you by Progressive Media
35 min
January 08, 2020Competition or Potential Partnership
Desmond shares his knowledge on how you can turn the competition into a positive thing rather than a negative thing. He explains how you can use them to the better your business and why it’s important not to view them as competitors.

KEY TAKEAWAYS
See competition as a potential ally, you don’t have to gain from them in a monetary way. You can gain value in many other ways, you can learn from them and they can learn from you.
Competition could actually be a big resource for you, you don’t have to necessarily keep them all at arms length.
Competition should be considered as a positive rather than a negative. They might have skills you don’t have that they may share with you.
Having a pool of competitors can be extremely powerful because if you have a problem you could go to them and they are more likely to find an answer than if you were on your own.
BEST MOMENTS
‘Is the competition, the competition or a potential partner?’
‘See opportunity in a problem’.
‘No one had monopoly’
VALUABLE RESOURCES

More With Moreira Podcast

ABOUT THE HOST

I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!

CONTACT METHOD
http://desmondmoreira.co.uk
https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured
https://twitter.com/Desmondmoreira
https://www.instagram.com/desmondmoreira

This show was brought to you by Progressive Media
12 min
January 05, 2020What Does Happiness Actually Mean?
Desmond was struck by a Will Smith quote recently, in which he discussed his and his partner, Jada Pinkett Smith’s happiness. In this quote, Smith stated that instead of trying to make his partner happy, they should each instead focus upon their own happiness and present that to the other, thereby breeding this mutual happiness.
In this episode, Desmond is philosophically discussing happiness as a concept. What exactly is it and where does it originate? Is it merely a concept? And how can we translate these ideas to business?
KEY TAKEAWAYS
Happiness should emanate from within on a person-by-person basis, and this happiness should be presented to others. By seeking to make others happy, we are attempting to force joy in others, sometimes as the expense of happiness.
One of the reasons customers come to you can be that they are unhappy in some capacity, and are seeking to be happy elsewhere. This doesn’t mean that they start their working relationship with you in a happy place.
If people don’t get what they fundamentally want, they won’t be happy. Is it about making them happy, or giving them the precise thing they want?
If you can’t make someone else happy, then why do we think we can make others happy? Is the only way to happiness, to give someone whatever it is they want? And by doing that, aren’t we making ourselves unhappy?
BEST MOMENTS
‘My whole goal is to create something that is of value’
‘You should be happy and you should present that to the other person’
‘We feel like it’s our job to make them happy, and we might find that difficult’
‘I’m spitballing it out loud. There’s no magic wand here'
VALUABLE RESOURCES

More With Moreira Podcast

ABOUT THE HOST

I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!

CONTACT METHOD
http://desmondmoreira.co.uk
https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured
https://twitter.com/Desmondmoreira
https://www.instagram.com/desmondmoreira
This show was brought to you by Progressive Media
13 min
January 01, 2020Pushing Through Physically and Mentally – with Alex Smith of Harrison’s Fund
Many of the challenges and issues we face in our personal lives can affect the ways in which we conduct ourselves in the business world.
Alex Smith, the CEO of Muscular Dystrophy Research charity, Harrison’s Fund, has found personal success in setting numerous challenges for himself, most notably the physical and mental challenges of training for, and completing, Ironman challenges and marathons.
But all the challenges are worth it. Each step forward is made with the intention of raising money and awareness of Duchenne Muscular Dystrophy, a condition affecting Alex’s son, Harrison. In this very special episode, Desmond talks to Alex about the incredible physical and mental challenges Alex completes each day, and the empowering reasons why.
KEY TAKEAWAYS
Alex yearned to do something epic. Marathons and fun runs never appealed to him as they seemed to be events where people just turned up. Ironman events, however, are different as they force you to train wholeheartedly, because if not, then you won't make it all the way.
One of the most challenging aspects of competing in the Iron Man challenge was that Alex took his son, Harrison, with him. Harrison suffers from Duchenne, and the charity is dedicated to raising money to help Harrison and other sufferers.
Psychologically, there are always has to be a reason. During physical challenges, Alex is not just focussed on the moment, but also, and more importantly, the reason why he’s there. For Alex, the reason is Harrison, and the thought that he may save his son’s life is more than enough to keep him pushing through any kind of barrier.
No one knows the interiors and intricacies of someone else’s life or existence. You have no idea what challenges and issues they are facing day-to-day. We should endeavour to be compassionate at all times. Compassion should be our default.
Collaboration between charities can, surprisingly, be an issue. Alex began by offering open help and invitations to collaborate, but soon discovered that each charity has its own agenda, which leads to competition, much as in business.
Duchenne research has come an incredibly long way. Through effort and perseverance, the first treatments for a subset of boys with Duchenne has begun to take place.
Increasing awareness of Duchenne through charitable events is working. Big pharma are taking notice and trials and advances are far more ubiquitous than before.
Alex’s experiences have changed him forever. His impatience has turned to patience. Misunderstanding has turned to understanding. It is often through tragedy that we come to these realisations about ourselves.
Mastery comes through repetition. There is not short cut or fast-track. We need to decide on our goal and work relentlessly until we reach it.
If you decide that your business must run with a team, then make sure you trust that team to do that job for you. Put the right people in place and empower them.
BEST MOMENTS
‘I wanted to do something big. I wanted to do something epic’
‘If you keep putting one foot in front of the other, you’re going to finish’
’I did it because I want to save my son’s life, and he can’t do Ironman’
‘I do my best never to judge someone’
‘I want a treatment that prolongs life’
‘What happened to me changed me in so many ways’
’Nobody told me to give up’
‘Repetition, repetition, repetition'
‘When you empower someone to do their job, they will fly’
VALUABLE RESOURCES

More With Moreira Podcast
Harrison’s Fund - https://harrisonsfund.com
Harrison’s Fund Instagram - https://www.instagram.com/harrisonsfund/
Harrison’s Fund Facebook - https://www.facebook.com/HarrisonsFund/
Alex Smith LinkedIn - https://www.linkedin.com/in/alex-smith-b4209a4/?originalSubdomain=uk
Harrison’s Fund Twitter - https://twitter.com/harrisonsfund?lang=en
ABOUT THE HOST

I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!

CONTACT METHOD
http://desmondmoreira.co.uk
https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured
https://twitter.com/Desmondmoreira
https://www.instagram.com/desmondmoreira
This show was brought to you by Progressive Media
1 hr 31 min
December 29, 2019How Speaking Can Grow Your Business
Many of us have attended events in order to learn from the experience of others. We arrive and watch as those with influential names and aspirational stories ascend to the stage and recount their experiences in ways that drive us to be better.
But have you ever wondered how those people took that step to becoming public speakers? What caused them to make that decision? And how can we take those steps ourselves?
In this episode, Desmond discusses how speaking from a stage can help both you and your business to grow in all kinds of interesting and empowering ways.
KEY TAKEAWAYS
Apparently, more people have a fear of public speaking than they do of dying! People in general are scared of speaking in front of others; they lack confidence and self-belief.
Speaking on stage is incredibly powerful and has tremendous upsides. You are able to address numerous minds at once. Within twenty minutes you can speak to fifty people.
Speaking on stage positions you as someone in authority. Being selected to speak marks you out as someone who has achieved, and who is in a position to be able to instruct others. This is incredibly powerful.
We should yearn to be better at speaking once we are in a position to do so. Everything is a skill, and we can always be better. Speaking is a skill, and can be utilised in such a way that it can change the world. We should seek to improve and master it whenever possible.
BEST MOMENTS
‘Instead of one-to-one, you’re speaking one-to-many’
‘You get to build rapport with more people in a shorter space of time’
‘What people think is important’
‘I should get some sound effects…'
‘Everything is a skill'
VALUABLE RESOURCES

More With Moreira Podcast

ABOUT THE HOST

I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!

CONTACT METHOD
http://desmondmoreira.co.uk
https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured
https://twitter.com/Desmondmoreira
https://www.instagram.com/desmondmoreira
This show was brought to you by Progressive Media
16 min
December 25, 2019Moving Your Life And Business To Spain – with Chris Goodacre
It’s hola from Malaga this time as Desmond speaks to Chris Goodacre in Malaga, Spain!
Chris helps British citizens and ex-pats to relocate from Britain to Spain, aiding in various compliance issues and ensuring that their lives transition seamlessly.
In this highly insightful conversation, Desmond and Chris discuss the impact of Brexit, the changing attitudes of British holiday-goers, the correct procedures when it comes to operating a business in Spain, and the many challenges he faces in integrating British people into the Spanish way of life.
KEY TAKEAWAYS
Brexit has proved very challenging for Chris, and the imminence of it threatens his livelihood greatly. But conversely, it has been a huge boon to his business in the run up to the actual split from the EU. It has also made many ex-pats who already live there, put their business matters in order before the deadline passes.
If you’re an ex-pat and you’ve done your paperwork beforehand. you’re going to be okay as you will be a part of the EU. Freedom of movement will still be an issue, though.
Between 2004 and 2007, there was a lull in British visitors to Spain. This was due to Bulgaria and other eastern European destinations suddenly becoming more affordable and fashionable.
Some people choose to operate their businesses in Spain, but opt to remain living in Britain. In these cases, they require a Spanish-based business administrator. Business administrators have to be residents of Spain.
Things like registering vehicles, changing insurance policies, and ensuring tax and MOTs are in place, are among the most common problems Chris deals with. Many ex-pats grumble when they are faced with legal issues, and plead ignorance, but as Chris advises, they cannot afford to be complacent.
As few as ten percent of British ex-pats attempt to learn the Spanish language. But as Chris points out, there is hardly a need to do so if they relocate to the Costa Del Sol, as it has been so colonised by the British and British-speakers.
BEST MOMENTS
‘Of course I hate Brexit. I live on the Costa Del Sol!’
‘You’ve got to get in before we get out’
‘People lose their blame on the plane’
‘One of my biggest bugbears is “But in England…”'
VALUABLE RESOURCES

More With Moreira Podcast
[email protected]
www.chrisgoodacre.com
Chris Goodacre LinkedIn - https://www.linkedin.com/in/chris-goodacre-17675127/?locale=en_US
ABOUT THE HOST

I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!

CONTACT METHOD
http://desmondmoreira.co.uk
https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured
https://twitter.com/Desmondmoreira
https://www.instagram.com/desmondmoreira

This show was brought to you by Progressive Media
53 min
December 22, 2019People Buy What They Want, Not What They Need
One of the key lessons learned from Daniel Priestley’s Key Person Of Influence is that people buy what they want, not what they need. It’s a maxim that proves true all over the world, but why is that? What causes this phenomenon? And more importantly, how can business owners harness this phenomenon to drive sales and marketing?
In this episode, Desmond discusses Priestley’s lesson, and tells you why you should be applying it now.
KEY TAKEAWAYS
In Singapore, the government tax combustible engines highly. It’s very expensive to drive there, and even buying a car can be up to 3 to 4 times more expensive. This means that luxury cars are prohibitively expensive. And yet, against this restrictive atmosphere, luxury vehicles are highly sought after. In fact Ferrari sell more cars there than anywhere else in the world.
Many marketers look to advertise to people’s needs, failing to see that what drives sales are the items and services we desire. If you constantly pitch the things people need, it grows boring.
There is a balance to be had, but 99% of advertising is geared toward need. We should be analysing our pitches. What are you saying to your customers? Knowing what the customer wants is difficult, but it is worth pursuing.
BEST MOMENTS
‘People buy what they want, not what they need’
’They don’t get it. They’re pitching the things I need’
’The worst part about it is that every customer might have different wants’
‘Amazingly… is that a word?'
VALUABLE RESOURCES

More With Moreira Podcast
Daniel Priestley’s Key Person Of Influence - http://www.keypersonofinfluence.com/kpi-method/

ABOUT THE HOST

I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!

CONTACT METHOD
http://desmondmoreira.co.uk
https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured
https://twitter.com/Desmondmoreira
https://www.instagram.com/desmondmoreira
This show was brought to you by Progressive Media
13 min
December 18, 2019How to Get Block Management Right; Interview with Ben Hume Managing Director of Evolve Property & Block Management
Desmond is talking to Ben Hume Managing Director of Evolve Property & Block Management. They discuss the ways in which block management companies are portrayed and what it takes to be a great block manager.
They also talk in depth about the challenges of managing new builds, the government’s approach and attitude towards property management and what people in the sector are really like.
There are way more good companies than bad but in the sector there is a battle going on, If you work in block management this podcast is a must, listen in and find out more.
 
KEY TAKEAWAYS
Current challenges
We have lots of new builds and as property managers we are having to put in lots of warranty claims because things haven’t been signed off properly or the work has been completed to the right standard
We are often seen as responsible but we don’t have anything to do with the build we come in after the building is complete to manage it
The agent gets the blame but this is completely misplaced
Staff
Clients buy into a brand and its reputation
In block  management they buy into the property manager and the person on the end of the phone, they are interested and influenced by how you are as a person
They are people loyal not brand loyal
It’s really important you get the right property manager and the right accounts staff
You need to have staff who buy into the company and enjoy what they’re are doing
It’s vital to make sure staff are valued and there are opportunities for progression and how you help them move forward.
One skill a block manager requires above all others is patience you are continually dealing with a wide range of people all with their own agendas
Good and bad
There are some bad management agencies out there but there are some great companies and people who are really passionate about what they do.
Service standards generally have been the same over the last ten years but social media means we get more information and it can be potentially out of context.
In leasehold, we are demonised and it’s completely unfounded and misplaced.
Our sector is no different to any other there are good companies and bad but we are being singled out and the question is why?
LMP
Leasehold Management Professionals is an organisation that we began to try and increase standards on the South Coast.
As professionals, we are representative of the 4 pillars involved in block management and we work to bring the big names in the sector to us on the South Coast. We are able to bring expertise and knowledge that will improve the professional understanding of agents.
 
BEST MOMENTS
‘Nearly every new build we’ve got we are having to deal with warranty claims’
‘The clients will feed off the positive energy and you will get better retention’
‘We are in a position where people who don’t have the expertise and experience are the people with the power’
‘We have to wear lots of different hats and be knowledgeable about both law and building regulations’
 
VALUABLE RESOURCES
More With Moreira Podcast
Evolve Property & Block Management
 
ABOUT THE HOST
I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!  
 
CONTACT METHOD
http://desmondmoreira.co.uk
https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured
https://twitter.com/Desmondmoreira
https://www.instagram.com/desmondmoreira
This show was brought to you by Progressive Media
1 hr 9 min
December 15, 2019The Importance of Being The Authentic You
Desmond is reflecting on the personas and masks we put on to face the world and how we present to our colleagues, customers and bosses.
It’s all about what’s expected of us and what we expect of ourselves but the most valuable thing anyone has to offer to the world is their true and authentic self.
Desmond shares his own journey from the persona he took on at the start of his working career to the realisation and value he’s found in being himself and how this is of true value to others. Listen in and you’ll also end up realising that being yourself is the most important thing.
 
KEY TAKEAWAYS
The authentic you is the most valuable thing you have to offer in the world and the best part about you is you
Maybe you are in your workplace and you’ve always felt you aren’t able to be yourself.
It is the gold within you and it is only when you present the authentic you that you will feel some sort of liberation in the way you live your life.
When you start showing up in the world and presenting yourself, being authentic and being you that’s when you start finding the freedom to express yourself with confidence.
People will always make judgements  but once you have confidence in who you are then those judgements are no longer a barrier for you.
Are you really being true to who you are, are you presenting you to the world or is it a version of you that others want you to be?
The freedom of being yourself brings opportunity.
It’s about the journey and being positive about the opportunities along the way
Think about yourself and being and presenting the most authentic version of you to the world.
If you really could be you, imagine the impact you make in the world and what that could mean for other people.

BEST MOMENTS
‘It took me 20 years to realise that the best part about me was me’
‘When you find what you are looking for you may find within that space, that mindset fulfilment  in other areas of your life’
‘Maybe you don’t know who you really are and lack confidence in making decisions and implementing them’
 
VALUABLE RESOURCES
More With Moreira Podcast
 
ABOUT THE HOST
I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!  
 
CONTACT METHOD
http://desmondmoreira.co.uk
https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured
https://twitter.com/Desmondmoreira
https://www.instagram.com/desmondmoreira
This show was brought to you by Progressive Media
13 min
December 11, 2019What’s It Really Like To Be A Property Manager – with Nigel Glen
“It’s one of those difficult jobs that you don’t notice if it’s going well"
In this episode, Desmond is in conversation with property manager and CEO of ARMA, Nigel Glen, to discuss the many issues that arise in block management, the common perceptions and misconceptions, the regulations they’d like to see added and changed, and their unique solutions for many of the problems they face on a daily basis.
KEY TAKEAWAYS
Management of properties isn’t just about finance. It’s all encompassing. You are responsible for their health and safety. You have someone else’s life in your hands.
Nigel had never worked with the public before becoming a block manger, and was surprised at the levels of aggression he found himself facing.
There is a sense of ownership when it comes to tenants and property managers. Nigel feels that if managers were employed on an hourly basis then tenants would fix many minor issues themselves. As it is, their initial fee seems to give them a sense of entitlement on his time.
When assessing sites to manage, agents are generally forced to take something of a blind gamble; hoping that the price they quote to manage the property will be enough to cover their costs and any unseen issues that may already be in place. In this way, the good sites are subsidising the bad ones.
There’s a regulation incoming designed to restrict lease administration fees. A study has shown that 57% of firms feel that lease administrators overcharge. The reality of this study is actually that only nine firms were asked the question, and only five of those responded in this way. This is not a representative sample.
8 million leaseholders are under some form of self-management. They are the people who need help more than anyone else as they are more likely to be unaware of health and safety regulations, fire safety procedures etc.
BEST MOMENTS
‘Within two weeks I was handed half a million pounds of someone else’s money’
‘It’s one of those difficult jobs that you don’t notice if it’s going well’
‘Management agents tend to go in blind’
‘We’re chasing ourselves down to the bottom on fees’
‘All directors, regardless of size, should have a basic understanding of property law’

VALUABLE RESOURCES

More With Moreira Podcast
ARMA - https://arma.org.uk

ABOUT THE HOST

I don’t know how this works, but you’re here now listening (hopefully) about my exciting life, so I’m going to try and make this worth your while. I never got inspired at school, I was too busy trying to impress my peers, chasing girls, and being a fool to get inspired. I rejected school. But let me tell you something for free! That was a mistake! I spent the next 15 years in jobs I hated, with no direction, lacked purpose, and motivation for life. Yes, big words, but that was me in a box. A slave to the system! Fast forward to today, and well, I’m not sitting in my ivory tower or anything, but I love life and my career. Yeah, it’s both painful and exciting rolled and wrapped up into one giant subway, and who doesn’t love subway rite? The point is, you only get one life, don’t waste it pursuing things you care nothing for, invest in YOURSELF and grow as a person, be the best YOU by putting YOU first!

CONTACT METHOD
http://desmondmoreira.co.uk
https://www.youtube.com/channel/UCo6eVOt1YEQD0dxNkRXevVg/featured
https://twitter.com/Desmondmoreira
https://www.instagram.com/desmondmoreira
This show was brought to you by Progressive Media
48 min

About More With Moreira: The Business Podcast

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Maybe you’re a Property Manager, still wondering what the hell you’re doing in the game, this thankless existence, there has to be more right? Maybe you own the business, what started as a great venture, has sucked the life from you, and what started as promising, has turned into resentment. Maybe you’re a contractor or supplier, providing services to the block management sector, like everyone else, you want more leads, more clients and more money? Or work in another sector. Sound about right?

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