A recent workplace injury claim involving salad chain Sumo Salad has stirred public debate about whether Singapore’s compensation system is vulnerable to abuse and what protections exist for small business owners. But new figures from the Ministry of Manpower show that 94% of such claims are actually paid out by insurers, not employers. So how does the Work Injury Compensation Act (WICA) really work? How are fraudulent claims detected? And what should both employers and workers know before making or handling a claim?

Jonathan Yuen, Head of Employment & Commercial Litigation at Rajah & Tann, and Ang Yuit, President of the Association of Small and Medium Enterprises join the Breakfast Show to unpack how Singapore’s workplace injury claims process works, how long it typically takes, and what safeguards are in place to protect against misuse.

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