Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 12th episode, we are LIVE on scene at the California MBA's 2021 Western Secondary Market Conference. The one and only Margaret Chiavini was in attendance and caught up with the Mortgage Innovators elite sponsors and chat about the current state of the industry, the importance of Mortgage Innovators as a resource in the mortgage industry, and so much more.

Talking points:

3:31 - What is the current state of adoption in e-closing and how is it impacting secondary markets?

6:54 - What can we do to drive efficiency around our staff and where have these ROIs been delivered?

9:10 - For those that are not familiar with wire-fraud, what is it? How do we manage cost and increase margin through the origination process

13:46 - When choosing a digital closing solution, what should lenders keep top of mind?

17:58 - The Mortgage Innovators just released a new collaborated whitepaper talking about CEP. Can you explain what CEP is and how Insellerate is elevating the customer experience?

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 11th episode, the group discusses "How Innovation Impacts Recruiting & Retention Efforts"

Talking points:

2:42 – How important is it to be a leader in innovation when recruiting new talent?

6:17 – Time to focus on…time

12:02 – Describe the “experience” your company provides

15:11 – Tell a story instead of listing tech

21:24 – How does innovation in processing impact your recruiting?

27:01 – What about retention?

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 10th episode, our co-hosts discuss "Stifling or Stimulating Innovation"

Talking points:

2:11 – “Gray tape and bailing wire”

8:17 – Adoption miscues lead to workarounds

14:30 – The “who” is critical when talking UX

18:19 – How is the workaround helping right now?

21:00 – Crucial: asking the right questions and instilling trust in your team

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 9th episode, the group discusses the topic "How Tech is Changing How We Do Business"

Talking points:

1:52 – Working Remote: Here to Stay?

6:32 – How Has That Changed Expectations?

8:16 – “Zoom Fatigue”

14:33 – What About Project Management Tools?

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 8th episode, the group discusses "How Borrower Expectations Impact Your Mortgage Tech Stack"

Talking points:

1:56 – Understanding homebuyer expectations

3:08 – What borrowers expect vs. what they actually use

5:07 – How the mortgage LO impacts borrower tech usage

11:32 – How does this impact building and maintaining our tech stack/

14:29 – A renewed focus on the experience

15:49 – It’s all in the details

19:51 – Knowing your audience

22:11 – Practical takeaways

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 7th episode, the group shares their insights on "Building an MVP Mortgage Tech Stack".

Talking points:

5:29 – Automation + Integration

8:10 – Start with your CRM

9:58 – Modern, Mobile Platforms Win the Day

16:36 – Future-Focused Criteria

18:52 – Margin Compression Demands More Efficiency

20:54 – How to Keep Up?

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our first episode, our co-hosts discuss "Mortgage Technology Adoption Strategies"

Talking points:

2:05 – Challenges to adoption

5:23 – Strategies to improve buy-in and adoption

10:29 – New tech or replacement tech?

13:08 – Success starts at the top

15:29 – Importance of influencers in building adoption

16:58 – Type of organization makes a difference

18:23 – Role of the leader

22:50 – Planning for success

27:02 – Measuring results

36:29 – “Post” launch strategies

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our fifth episode, our co-hosts discuss "Marketing in a Post-COVID World"

Talking points:

2:27 – Comparing COVID-related challenges to refi-purchase market shift

11:33 – Did COVID change us forever?

14:15 – Making data “actionable”

17:40 – What’s at the core of marketing?

18:43 – Practical takeaways

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our fourth episode, our co-hosts discuss "Navigating the New World of E-Close" as well as an insightful focused discussion with Qualia's own Ty Cieloha.

Here is the blog referenced in this episode: https://blog.qualia.com/mortgage-technology-adoption-eclose/

Talking points:

1:25 – Qualia on Investment and Adoption

4:29 – Challenges to E-Close

5:32 – The Qualia Advantage & Importance of Collaboration

11:48 – E-Close in Action

12:55 – What’s the Overall State of E-Close?

16:50 – Hurdles to Adoption

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our third episode, our co-hosts discuss a hot topic "Choosing the Right Technology Vendor."

Download our free whitepaper "Choosing the Right Technology Vendor": https://mortgageinnovators.com/choosing-the-right-technology-vendor/ 

Talking points:

2:27 – I Need to Innovate!  But How to Get Started?

9:40 – I’ve ID’d the Problem – Now What?

12:44 – More Than Just a Vendor – a Partner

16:02 – What Does the Process Look Like?

23:34 – Importance of Integration and Why APIs Matter

34:02 – Mistakes to Avoid

Thank you to our podcast sponsor Qualia, discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Want to see all that mortgage innovation has to offer? Check out the all-new mortgageinnovators.com