Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 22nd episode, join Margaret Chiavini, CMB, Newrez LLC, and Ty Cieloha, Qualia as they discuss "Streamlining Lender and Title Workflow Communication"

Talking points:

3:48 - How can lenders be more efficient, lower the cost per loan, and increase their capacity per person?

5:31 - What does the interaction look like between the lender and the title company?

12:31 - What does the future look like to address these workflow challenges?

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 21st episode, our co-hosts reflect on MBA Annual 2021 and share their takeaways from the conference.

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 20th episode, we replay a session that premiered at the Mortgage Innovators Conference "The Future of Data and Customer Engagement".

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 19th episode, our co-hosts discuss "How to Bridge the Customer Experience Gap Between Origination and Servicing"

Talking points:

2:40 - Assessing the Customer Experience Gap Between Origination and Servicing

7:49 - The Two E’s: Expectation & Education

11:04 - Why is there such a “big” gap?

14:15 - Evaluate Every Touchpoint in the Customer’s Journey

17:01 - The Power Of Collaboration

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 18th episode, we replay a great session that was premiered at this year's virtual Mortgage Innovators Conference. Join Margaret moderate a panel entitled "Using Data To Transform the Customer Journey". She is joined by industry veterans Brian Vieaux, CMB and Steve Majerus, Synergy One Lending, Inc.

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 17th episode, the group discuss "Building Efficiency While Enhancing The Customer Experience"

Talking points:

2:53 - Converting Analog processes to Digital (Data Extraction, Natural Language processing, etc)

10:43 - Automated Verification Services and Designing the right Waterfall (TWN, Payroll Direct, Single Source Validation, etc)

18:01 - What are some of the ways that Qualia is doing this for lenders, and where have you seen the greatest analog inefficiencies in the closing process?

23:17 - How do homebuyers ultimately stand to benefit from improvements in the Title/Lender interaction?

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 16th episode, our co-hosts discuss "Blockchain in the Mortgage Industry & Strategies for the incoming Purchase Market". We are pleased to welcome our special guest Julian Hebron, The Basis Point.

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

This week join Sue and Michael as they welcome the one and only Alex Kutsishin, Sales Boomerang.

The three discuss the topic "How Can Technology Enable Improved Borrower Connections".

Talking points:

4:06 – The importance of developing connections with borrowers in today’s environment

5:53 – Is your content valuable to borrowers?

9:45 – Understand the consumer to provide valuable content

18:20 – Responsive or reactive?

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 14th episode, join Dave, Margaret, and our special guest Austin Christensen with Validox as they discuss "Zeroing in on the Valuation Industry, and How to Innovate the Lending Process"

Talking points:

2:38 – Technology and “True Value”

6:28 – Exploring Trend Data

9:09 – Digging in Deeper with Trend Data

10:57 – Impact of COVID-19 on Valuation Data

13:49 – What’s Happening with the Flow from Rural to Urban (and vice versa)?

16:02 – What Does the Future Look Like?

20:20 – Defining and Describing Potential Discrimination in Valuation

27:19 – What about ROV-Driven Data?

29:32 – A Role for Borrower Education?

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators

Welcome to the Mortgage Innovators Podcast sponsored by Qualia!

In our 13th episode, we are welcome special guest Dave Garland with Second Century Ventures as he joins our co-hosts to discuss his unique view from Silicon Valley on the current state of innovation in the mortgage industry.

Talking points:

3:13 – What is the temperature of innovation (housing/real estate and beyond) in Silicon Valley right now?

10:45 – Seeing real estate in a whole new way

12:09 – Why is real estate behind other industries?

20:16 – How to truly solve problems

32:28 - Qualia is solving workflow challenges to simplify the way mortgage lenders work with their title partners. Can you discuss some of these challenges that are in place today?

37:20 - What is Qualia doing to solve these challenges?

Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators