Insurance Post’s content director Jonathan Swift interviews Jon Dye, director of underwriting for motor at QBE, to get his views and opinions of the motor insurance industry and how it and QBE have grappled with the challenges of the past few months and the hurdles likely to emerge as lockdown eases.

The motor landscape, like all aspects of our society, has been upended by the coronavirus pandemic. As the lockdown was implemented across the country, vehicles remained stationary or driveways, traffic dropped considerably and accident numbers fell too.

So how did motor insurers move through the crisis? From the move to working from home, to communication with customers, agility and flexibility has been sought by all to ensure a continuity to smooth running operations.

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