Calculating SaaS metrics sounds straightforward—until you actually try to do it. In episode #353, Ben Murray breaks down why SaaS metrics are so difficult to calculate at scale, why spreadsheets eventually break, and what it really takes to produce CFO-grade metrics that stand up in the Boardroom and in due diligence.

Drawing on insights from the 7th Annual SaaS Tech Stack Survey, Ben explains why 58% of companies still rely on spreadsheets and highlights the growing mix of tools aimed at solving the SaaS metrics challenge.

At the core of the issue? SaaS metrics require clean, structured data from four distinct systems—and most companies don’t have that foundation in place.

Resources Mentioned

What You’ll Learn

Why It Matters