MSP 1337 | Cybersecurity Education and Security Guidance

Attending my first Communities and Councils Forums (CCF) under the new brand Global Technology Industria Association was easily the best ever. An annual event with polos and no logos. I sit down with Charles love of Showtech Solutions to go down memory lane and reflect on why CCF is so important to our Channel Community.

"If you want to go somewhere with like minded individuals and be involved in the industry that we've worked so hard to protect, then CCF is for you." - Charles J. Love

Cybersecurity doesn't happen overnight. It is a maturity process that often struggles with forward progress when the business core values are unclear or no longer aligned. I sit down with Jessica Millhiser of JMills Consulting to talk about the health of a business and the things that need to be in place for growth. We talk Policy, Process, and Procedures, and we cover the bases on good business books. Enjoy!

Human risk within any organization is often not given enough attention when it comes to monitoring and tracking the behavior of employees, such as phishing attempts, security training, etc. I sat down with Mathias Zeumer, North America Channel Manager at usecure, to talk about their approach to security awareness training, share a few horror stories, and discuss how vendors like usecure and others are starting to map their products/services to frameworks and having that checked or validated by an independent 3rd party.

If you are pursuing the GTIA Cybersecurity Trustmark, you will want to tune in. Matt Lee of Pax8 and I discuss the taxonomy and prompts that drive success in breaking down safeguards into actionable and obtainable tasks.

In recent weeks, we have seen the drama surrounding TicTok, Red Note, DeepSeek, and many other technologies that, in many cases, are used without any regard for the repercussions of using them for good or bad. I sit down with Charles Love of ShowTech Solutions to talk about where we are today after hearing his projections for 2025... is it too soon to check in? Then we suddenly found ourselves talking about the challenges of how AI, custom applications and perhaps what was once called shadow IT.

If you have ever worked with Construction Management, Manufacturing, Healthcare, and others where the technology that is in place is no longer supported. How do you help them move forward and when is it appropriate to continue to use legacy technology? Join me as I sit with Jeff Borello of Andromeda Technology Solutions to chat about successful approaches and knowing, in some cases, when to walk away.

Whether you travel domestically or internationally, there are things you can do to protect yourself. VPNs, Public Wi-Fi, and other considerations as you travel for work or life are some of the topics I discuss with my friend Clay Johnson. You might find that this episode is worth sharing with clients, friends, and family as we tackle security at a personal level.

So many words in the English language have more than one meaning. Some words are pronounced the same but are spelled differently. All of these are challenges in their own right, but what happens when you talk to someone who doesn't speak English as a first language? Now, take those challenges and apply them to cybersecurity. I sit down with Paul Croker of 18bit IT to talk about global cybersecurity threats and how the approach to addressing those threats might change based on which part of the world you are in.

Will 2025 be the year of natural selection for MSPs? I sit down with Matt Lee of Pax8 to chat about the cybersecurity picture for 2025 and it comes down to those that choose to make changes in their company to mature their cybersecurity posture and those that do not... Those that do not are the MSPs that use excuses like, I'm to small, We don't have time, Our clients won't pay, etc. Stay until the end to catch some of the foreshadowing of future fireside chats in 2025.

Actual compliance challenges in 2025 are heating up with clients now asking for evidence and proof on how their MSP is helping them meet certain safeguards for regulatory requirements and insurance. Join Josh Hohbein of CentrexIT and I as we discuss the opportunities and challenges surrounding compliance and roles and responsibilities pertaining to the role an MSP plays in helping their clients and themselves comply with frameworks and safeguards.