In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Hunter Nelson, Partner at Elmington. Together, they discuss the critical role affordable housing plays in a city's infrastructure, why the demand will always outpace supply, and how elections can significantly impact affordable housing policies and initiatives.

More About Our Guest: Hunter provides leadership on Elmington’s affordable housing portfolio. With an expertise in Low Income Housing Tax Credit (LIHTC) development, Hunter oversees Elmington’s 4% bond financed and 9% competitive tax credit development portfolio. He is responsible for the affordable housing strategic direction and day-to-day operations, including: sourcing new construction and rehabilitation deals, project management, financial analysis, government relations, syndication, and due diligence activities.

In this special episode of Multi-Family Grit, Kerri and William reflect on their favorite moments from recent interviews with standout leaders in the property management industry. Tune in as they revisit top highlights and elaborate on thoughtful insights from conversations with Tracey Crowe, active past Chair of the Greater Nashville Apartment Association; Jonathan Wogan, Founder and CEO of Wogan Group; and Tabitha Isbill, President of Evergreen Real Estate.

In this episode of Multi-Family Grit, Kerri Davis, Founder and CEO of Fortress OS, chats with Tabitha Isbill, President of Evergreen Real Estate. They dive into why it's so important for leaders to spend time on-site with their teams. They talk about how being present helps quickly solve problems, boost customer service, and build stronger connections with the on-site teams.

More About Our Guest:

Tabitha is the President of Evergreen Real Estate, with a career in commercial and residential property management that began in 2000. Over the years, she has overseen the management of 1,500 commercial properties and 1,200 residential properties. In her role as President of Evergreen, Tabitha currently oversees the successful operation of 3,000 apartment homes in the Nashville, Chattanooga, and Alabama markets.

In this episode of Multi-Family Grit, host Kerri Davis, Founder and CEO of Fortress OS, welcomes Jonathan Wogan, Founder and CEO of Wogan Group. Together, they discuss how third-party management groups need to work seamlessly with owners. They highlight the importance of offering solutions, not just pointing out problems, and the value of embracing new approaches.

More About Our Guest:

Jonathan Wogan has been a leader in the real estate management industry for over 20 years. As the founder of Wogan Group and its various affiliates, Jonathan has built a full-service company with maximum benefit for his clients and investors. He has executed over 50 business plans, covering more than 20,000 apartment homes. Known for his hands-on approach and attention to detail, Jonathan is a successful operator and advisor. His leadership style fosters a positive corporate culture, with a strong focus on maintaining and reassessing brand identity.

Jonathan holds a master’s degree in Management from CBU, with a concentration in Organizational Behavior. His experience in multifamily includes prior roles at Freeman Webb and as Vice President for Silver Tree Residential. Currently, Jonathan is the Founder and CEO of Wogan Group, where he collaborates with his team to achieve continuous growth and profitability. 

Today's episode is sponsored by PropUp. PropUp is the real estate industry’s best facilities management system, handling unit turns, work orders, inspections, workflow automation, and team collaboration. Learn more at gopropup.com

In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, is joined by Tracey Crowe, a seasoned property management professional and active past Chair of the Greater Nashville Apartment Association. Together, they explore the significance of happiness in both personal and professional life. Tracey shares insights on the importance of nurturing your spirit and making time to recharge for success.

More About Our Guest: 

Tracey Crowe hails from Owensboro, Kentucky, and is a graduate of Western Kentucky University in Bowling Green. With nearly 25 years of experience in the multifamily industry, which she is passionate about, Tracey has dedicated the last 15 years to active involvement with the Greater Nashville Apartment Association (GNAA). Notably, she served as the Chairman of the Board for GNAA’s nonprofit organization and continues to contribute as an active past Chair.

Growing up in Kentucky, Tracey was fortunate to meet many incredible people who have played a role in advancing her career. She strongly believes in paying it forward. Currently, she serves as a Regional Property Manager and is deeply committed to advancing the industry. With her passion for multifamily housing, philanthropy, and community engagement, Tracey is confident in her ability to help shape the future of the industry.

In this special episode of Multi-Family Grit, Kerri and William reflect on their favorite moments from recent interviews with standout leaders in the property management industry. Tune in as they revisit top highlights and elaborate on thoughtful insights from conversations with Stephanie Lehman, Executive Vice President of Asset Management at Elmington; DeAnna Moore, President at Elmington Property Management; and Jenny McClain, Chief Marketing Officer at Giarratana.

In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, talks with Jenny McClain, Chief Marketing Officer at Giarratana, about the importance of being a beacon of the brand in property management. They discuss how product excellence and going above and beyond for residents is crucial, emphasizing it's more than just renting an apartment. It's about creating an incomparable experience. 

More About Our Guest: Jenny is a multifamily marketing maven with a career spanning over 25 years. She kicked things off as an affordable housing manager in Wilson County, TN while earning her bachelor's degree in marketing/business administration from Belmont University. She then went on to rock the marketing and sales world at Apartments.com and ApartmentGuide.com, ultimately landing as the VP of Marketing for Elmington Property Management where she started the first revenue-generating multifamily marketing department in Nashville.  In 2016, Jenny spearheaded the marketing for Tony Giarratana's 1818 Church development, which set the record for Nashville's fastest lease-up. Just a year later, she became Giarratana's Chief Marketing Officer and led the lease-up of 505, Tennessee's tallest residential tower where she and the team set jaw-dropping price-per-square-foot records in the market for apartments and condominiums. Currently, Jenny is leading the marketing charge for three more Giarratana towers changing the Nashville skyline, including 1010, which at 60 stories will be the tallest building in the state. 

In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, interviews DeAnna Moore, President at Elmington Property Management. They explore the people experience in property management, emphasizing customer experience and service excellence for clients, residents, and team members. DeAnna shares her insights on creating a positive environment and delivering outstanding service in the property management industry. 

More About Our Guest: DeAnna, the President of Elmington Property Management, brings a 25-year career and an innovative, results-driven approach to real estate leadership. A Texas native and Texas Tech alumna based in Nashville, she is a devoted University of Texas Longhorns fan. DeAnna, recognized for leading portfolios exceeding $3 billion, excels in new business development and building trusting client relationships. Her transformative leadership highlights a commitment to revenue growth and enhanced customer experiences. Notably, she implemented a customer-centric sales model, centralized sales organization, and Sales Excellence BI dashboard. DeAnna’s goal at Elmington is clear—improving multifamily real estate efficiency while championing equity and value for employees and clients. With a unique blend of expertise, she is set to lead Elmington into a new era of prosperity and innovation.

In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Stephanie Lehman, Executive Vice President of Asset Management at Elmington. They delve into the struggles of staffing in property management, discussing the difficulties of hiring good people, training, promotion, and the ongoing challenges in the industry. 

More About Our Guest: Stephanie Lehman is the Executive Vice President of Asset Management overseeing Multifamily Affordable, Build to Rent and Senior Living assets for Elmington. In this role, she manages the operations of Elmington’s 45 active assets, made up of stabilized assets and properties in lease up.  Stephanie is heavily involved with the design development of all new developments, working with architects on every aspect of the development. Prior to joining Elmington, Stephanie was an Asset Manager at Covenant Capital Group in Nashville, Tennessee, for 9 years. There she handled a large portfolio of multifamily assets with an investment value exceeding $240 million and specialized in value-add renovations and design and operations. 

In this inaugural episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, is joined by her colleague of over 8 years, William Durham. They discuss the inspiration behind the podcast and the journey of its creation. William interviews Kerri about her vision, challenges, and goals for the series. Tune in for an engaging introduction to what Multi-Family Grit is all about!

More About Our Host: Kerri Davis is the Founder & CEO of Fortress, a revolutionary software company shaping the future of property management. In her prior role as President of Elmington’s property management division, she was dissatisfied with the current PropTech offerings in the market and set out to build a better platform for all users. Today, the company has Walker & Dunlop as an investor and 50,000+ units on the platform. Fortress started as an internal tool and is now actively onboarding clients across the country. Kerri earned an accounting degree from the University of Central Arkansas and received her Juris Doctorate from Case Western Reserve University. After graduating, Kerri worked in Baghdad as a business manager for a Department of State contractor and in accounting before joining Elmington Property Management, where she ultimately became a partner and owner, roles she still holds today.