Multifamily Chronicles

There is a saying that goes, “If you and I exchange an apple, we both have an apple. But if we exchange an idea, we have two different ideas.” That relationship created within a company creates an opportunity to grow. In this episode, Paul Rhodes, the Senior Manager of Maintenance Learning in Brookfield, shares how company culture filters the challenges and opportunities within the industry. Culture is made up of the relationship and the dynamic that occurs intentionally or accidentally between individuals. The intention is critical in building culture, but it is insufficient when there is inaction to it. Don’t miss this opportunity, and tune in now.

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Success isn't defined by the path you take, but by the hard work and dedication you put into it. Trades and professions offer a valuable alternative to college, with the opportunity to make a meaningful impact in the world and financial stability and growth. In this episode, Paul Brunelle, Chief Engineer at Fairleigh Whit Management, shares his inspiring journey of finding success in the trades. Paul challenges the common misconceptions around college and technical schools and offers great insight into the value of pursuing a career in trades or professions. He shares his own experience of starting in a technical high school and becoming a qualified tradesperson, earning $130,000 by the age of 23. While acknowledging the opportunities and privileges he had along the way, Paul provides valuable advice for those looking to follow a career in the trade, including growth opportunities and potential financial stability. He also discusses how some companies are offering to pay for qualified workers' education. If you're interested in pursuing a different path towards success, or simply looking for some inspiration, don't miss this insightful conversation with Paul. 

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A true teacher would never tell you what to do. But he would give you the knowledge with which you could decide what would be best for you to do. In this episode, Kara Rice and Jen Piccotti from Swift Bunny share their insights on providing feedback to help the company grow and move forward. Employee feedback survey provides knowledge for leaders on how their employees are in the company and takes action to minimize employee turnover and maximize productivity. At Swift Bunny, they focus on employee engagement to have a rich wealth of knowledge to understand the trends within the industry. Tune in to this insightful episode with Kara Rice and Jen Piccotti today!

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Neyda Urias, Talent and Engagement Manager with Dweck Properties, is back in the show for more insights, lessons, and golden nuggets about multifamily. For this episode, she joins Adrian Danila in delving into the intricate and multi-faceted role of property and people management. Neyda highlights the critical role recruiters play in ensuring the smooth functioning of any organization as advocates and problem-solvers. She also touches on growth environments, workforce performance, and career elevation. Join us as we highlight the people and property management aspects from the lens of multifamily. 

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Communication and interaction are the silver thread that holds individuals together. It is these two factors that help bridge gaps in many multifamily businesses. In this episode, Karen Key, the Managing Director of Build-To-Rent for RangeWater Real Estate, shares some experiences on how they manage to bridge gaps in the industry through communication and interaction. Karen adds that we should learn to be a chameleon to speak to our audience because there’s no one method of communicating to different individuals. Karen also touches on the tools used in multifamily to bridge the gap made by COVID in the workplace. Listen more from this insightful episode with Karen Key today.

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Keep your head on the game and be a top performer in real estate. But how can you top the leaderboard in this industry? In this episode, Kelsi Cory, the Chief Executive Officer of Cory Executive Recruiting, shares insights on building high-performing teams in the real estate industry. Kelsi also shares her secret in building her business to deliver exceptional service. Get to know more from Kelsi today.

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In today’s episode, apartment maintenance expert Paul Rhodes returns to the show to share valuable insights on the current state of the industry. Paul talks about certifications and what maintenance technicians should have, as well as the current culture of the industry. Paul also gives his suggestions on what needs to change so technicians can best serve their clients’ needs for repairs and maintenance. Join us in this episode as Paul shares his experiences from 28 years of serving in the maintenance industry.

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One of the departments that keep multifamily properties up and running is the maintenance field. Since they are responsible in maintaining everything in order, the right leadership approach and culture must be implemented here. Joining Adrian Danila is Josh Hayes, the Maintenance Regional Service Director with Weidner Apartment Homes. He shares how they address the Great Resignation, employee burnout, and competitive pay. Josh also discusses the importance of effective training programs, the need of certification for service managers, and the best approach in delivering incentives to boost staff performance.

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To hear people say, “be grateful that you have a job,” can be annoying, especially when your workplace is not healthy for your well-being. In this episode, Mark Cukro, the President of Plus One Inc., shares his insights on how to drive employees in the workplace to keep them productive in your business. Mark also speaks from his experience on how technicians should be treated, no matter their position, because there is no hierarchy on how people should be treated. Do the best you can to improve the day-to-day experience of your employees in your business to gravitate toward success. Tune in now.

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Property management usually follows a set path that everyone should follow as they go up the ladder of leadership. Although this is a proven approach, it can sometimes limit them from unleashing their personal greatness. Most of their strengths are set aside and put into the dark. Adrian Danila talks with Tammy Longo, the Regional Sales Executive with ALN Apartment Data, to discuss how the right education can break this cycle. She shares her advocacy in guiding property managers in knowing the right positions and tasks to give to their team. This way, they can perform at their best and avoid dimming their brilliance. Tammy also talks about the importance of knowing your self-worth to claim the best opportunities where your greatness will not be boxed away.

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