My Quest for the Best with Bill Ringle - the podcast for ambitious business owners.

By Bill RingleBusiness Entrepreneurship Management

My Quest for the Best with Bill Ringle - the podcast for ambitious business owners. episodes

October 18, 2021Zeroing in on what matters with guest expert John Strelecky
Authored by John Strelecky
John Strelecky, author of The Cafe on the Edge of the World: A Story About the Meaning of Life
Bill Ringle and John Strelecky discuss how finding and articulating our PFE, or purpose for existing serves as a way of both focusing on what matters as well as opening doors to new adventures and opportunities for small business leaders, especially.
Contact Info and Social Media for John Strelecky
Primary website
Connect on: Twitter | LinkedIn | Instagram
35 min
October 11, 2021Proven sales insights that help a small or mid-sized business grow with guest expert Lee Salz
Lee Salz, author of Sales Differentiation: 19 Powerful Strategies to Win More Deals at the Prices You Want
Bill Ringle and Lee Salz discuss the perspectives and tactics that can be used to better understand and enjoy sales success for leaders of small and mid-sized businesses.
>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.
Interview Insights
Top 3 Takeaways from this Interview
Identifying your market is crucial to your business so that you can strategize effectively and build an identity for your business that makes you stand unique from the competition.
Know yourself and understand your niche so you will best know how to insert yourself into that market.
Meaningful differentiators lose their purpose if salespeople are ineffective in position them.
Read the Show Notes from this Episode
Walt Disney and the story of how he built his empire that brought joy to many families was a huge inspiration to Lee. [01:10]
The vital concept of differentiation space. [04:30]
Knowing yourself and understanding your market to focus on and develop specialty to your niche. [05:51]
CASE: Mike, who has differentiators that the competition lacks, but his employees don’t know how to use them. [09:04]
Knowing how to position your statement makes you more effective in sales. [12:53]
The best approach and timing to introduce a solution, whether asked or not. [16:31]
A lesson from the TV series Law and Order that is as practical as it is applicable in sales. [18:26]
My Quest for the Best Lightning Round begins at [27:42]
Expert Bio
Founder and CEO, Lee B. Salz is a leading sales management strategist specializing in building sales processes in companies. He has helped hundreds of companies, in various industries and sizes, create marketplace disruption – leading to explosive, profitable growth. Lee challenges executives to blast through the artificial barriers that impede their success. He is an entrepreneur, results-driven consultant, and dynamic keynote speaker.
In addition to Sales Architects, he launched The Revenue Accelerator which is his sales onboarding and enablement technology firm. This system structures and automates the onboarding experience. The methodology embedded in the system comes from his book “Hire Right, Higher Profits.” His entrepreneurial experience gives him unique insight into the challenges executives face during growth phases.
He’s also a bestselling, award-winning author of several books. His latest book “Sales Differentiation – 19 Powerful Strategies to Win More Deals at the Prices You Want” is the hottest sales book on Amazon! His prior book, “Hire Right, Higher Profits,” is also an Amazon bestseller and was the #1-rated sales management book on Amazon for 2014.
Contact Info and Social Media for Lee Salz
Primary Website
Travels from: Maple Grove, MN
Connect on LinkedIn | Twitter | Facebook
Resources Mentioned During the Interview
Below are key people, places, books, quotes, websites, and other resources that we discussed so you can explore further.
Walt Disney – an American entrepreneur, animator, writer, voice actor, and film producer. A pioneer of the American animation industry, he introduced several developments in the production of cartoons.
Law and Order – drama showcases the sometimes complex process of determining guilt or innocence, while lives hang in the balance.
Boolean – a data type that has one of two possible values which is intended to represent the two truth values of logic and Boolean algebra.
Outlook – an email client by Microsoft

Authored by Lee Salz
View on Amazon
40 min
October 04, 2021Before you can make a change, you need to create the environment for change with guest expert Courtney Kenney
Authored by Courtney Kenney
Courtney Kenney, author of Creating Space to Thrive: Get Unstuck, Reboot Your Creativity and Change Your Life
Bill Ringle and Courtney Kenney discuss ways to make pursuing those relationships and activities at work and beyond that lead to the greatest satisfaction and fulfillment in life, with a focus on small business leaders and managers.
>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.
Interview Insights
Top 3 Takeaways from this Interview
We have a culture of being busy but we must give ourselves space to pursue creativity or other things we value.
Leaders should help employees save their time by working on what is really important and what is really adding value.
We cannot avoid sacrifices, big or small, in the process of making our dreams come true. However, we should still give ourselves the incentive of having quality time doing what we want, with the people that matter, and taking care of our wellbeing.
Read the Show Notes from this Episode
Courtney’s mother Linda inspired Courtney in her early years (and still today). [01:12]
Her experience working for Motorola and how while working for them was a pleasant experience, she eventually felt burnt out. [04:16]
How burnout made her think of a different career path. [05:33]
What she learned as she immersed herself in the world of writing and self-publishing. [06:35]
While sacrifices are unavoidable to succeed, Courtney explains why we still need to create space for our well-being. [08:36]
Courtney’s stepfather Mike was involved in a big wake-up call to her to start working on something that will give her fulfillment. [10:58]
CASE: Ken, dreams of becoming a writer but is held back because he thought he was already too old. [14:18]
Discard limiting beliefs and pursue growth. [15:40]
My Quest for the Best Lightning Round begins [20:44]
Expert Bio
Courtney Kenney is the author of Creating Space to Thrive about using the habit of creativity to harness powerful change in your life.
As a Book Launch Strategist, she helps authors launch bestselling non-fiction books. She holds Project Management Professional (PMP) accreditation from the Project Management Institute and worked as a Project Manager at global companies, Workday and Motorola.
She has managed New York Times, Wall Street Journal, and USA Today bestselling book launches. Clients call her their “secret weapon” and a “ninja Project Manager.”
Courtney has written books on creativity, publishing & book marketing, and has been featured in Cosmopolitan. Her love of space and all things tech has inspired her to write 11 science fiction novels under a pen name.
Contact Info and Social Media for Courtney Kenney
Primary Website
Travels from: Chicago, Illinois
Connect on Twitter | Facebook | LinkedIn | Instagram
Resources Mentioned During the Interview
Below are key people, places, books, quotes, websites, and other resources that we discussed so you can explore further.
Bronnie Ware – An Australian author, songwriter, and motivational speaker best known for her writings about the top deathbed regrets she heard during her time as a palliative carer described in her book The Top Five Regrets of the Dying.
Motorola – was an American multinational telecommunications company based in Schaumburg, Illinois, United States.
NASA – The National Aeronautics and Space Administration is an independent agency of the U.S. federal government responsible for the civilian space program, as well as aeronautics and space research.
Carol Dweck – an American psychologist best known for her work on mindset.
Authored by Courtney Kenney
29 min
September 27, 2021Customer care matters only for business leaders who want more and better customer relationships, with guest expert Shep Hyken
Authored by Shep Hyken
Shep Hyken, author of The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers into Customer Evangelists
Bill Ringle and Shep Hyken discuss the important implications of assessing and improving your customer service standards to avoid business erosion.
>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.
Interview Insights
Top 3 Takeaways from this Interview
We can have all the resources we can get our hands on but, if we do not have the passion and the goal to make sure we deliver excellent customer service, customers will just come and go.
We need to stop giving an ‘okay’ customer service. Instead, we need to make sure that we give amazing customer service. Mediocrity cannot entice customers back to us.
Leaders should revolutionize customer care in the company. We need to consistently practice providing top-notch customer service and that it should be ingrained in the company culture.
Read the Show Notes from this Episode
Shep talks about being influenced by his grandfather growing up, and how he learned the value of building trust with customers. [01:35]
A discussion on why in an era of self-service, customer service is highly relevant. [06:25]
The story of a genie and three entrepreneurs, and how what each wishes for determines the vibrance of your business. [08:42]
How the Luggage Project came about. [12:31]
A deep conversation about the danger of mediocrity. [17:48]
Consistency of effort should be ingrained into the company culture. [19:25]
Case study:Wegmans and how they overcome weaker training than their competition. [20:50]
“Cult” has a negative ring to it, yet Shep explains why it is the perfect word for his book title. [26:34]
My Quest for the Best Lightning Round begins [28:30]
Expert Bio
Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.
Shep works with companies and organizations that want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, and The Convenience Revolution.
He is also the creator of The Customer Focus, a customer service training program that helps clients develop a customer service culture and loyalty mindset.
Contact Info and Social Media for Shep Hyken
Primary Website
Travels from: Saint Louis, MO
Connect on Twitter | Facebook | LinkedIn | Instagram

Resources Mentioned During the Interview
Below are key people, places, books, quotes, websites, and other resources that we discussed so you can explore further.
https://www.forbes.com/sites/shephyken/
Jeff Bezos – the founder and CEO of Amazon.
Sears – an American chain of department stores.
Steve Blank at Stanford Business School
Ritz Carlton premier hotel chain
Jim Bush – Former SVP of American Express
Authored by Shep Hyken
38 min
September 20, 2021The secret to having your habits propel you to success with guest expert Marc Reklau
Authored by Marc Reklau
Marc Reklau, author of 30 Days – Change your habits, change your life
Bill Ringle and Marc Reklau discuss the specific habits that have made Marc’s books Amazon best sellers month after month, the process used to devise success habits, and overcoming the biggest obstacles to allowing habits to pave the way to your personal and business success.
>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.
Interview Insights
Top 3 Takeaways from this Interview
In order for us to achieve any desired outcome, we need to try multiple approaches. As Edison said, success is always trying one more time.
Identify the thing that brings you the most satisfaction, and delegate proportional and resources.
Habits impact success. Track your habits and identify which you need to keep, which to improve on, and which you need to discard.
Read the Show Notes from this Episode
Marc shares about his mother’s influence on him growing up. [01:08]
Good training is a foundation to building a company culture and he explains why. [03:18]
Marc on applying Edison’s principle that success comes after trying and trying again. [07:28]
A discussion about the 80/20 rule and how this pattern can be helpful in deciding which to spend our time the most when it comes to business. [09:58]
When he left his job, Marc started doing 10x better, and even so during the pandemic when his book sales exploded. [12:48]
He gives an example of how he was able to apply the 30 Days to Change habit in coaching. [14:29]
Here he talks about the importance of tracking our habits. [17:24]
My Quest for the Best Lightning Round begins [20:11]
Expert Bio
Marc Reklau is the author of 10 books including the international bestseller, 30 Days – Change your habits, change your life, which since April 2015 has over half a million readers and has been translated into 15+ languages including Spanish, German, Japanese, Thai, Indonesian, Chinese, Russian, Portuguese and Korean.
He wrote the book in 2014 after being fired from his job and literally went from jobless to bestselling author.
Marc’s mission is to empower people to create the life they want and to give them the resources and tools to make it happen.
He writes about habits, productivity, and happiness. His message is simple: Many people want to change things in their lives, but few are willing to do a simple set of exercises constantly over a period of time. You can plan and create success and happiness in your life by installing habits that support you on the way to your goals.
Contact Info and Social Media for Marc Reklau
Primary Website
Travels from: Swieqi, Central Malta
Connect on Facebook | Twitter | LinkedIn
Resources Mentioned During the Interview
Below are key people, places, books, quotes, websites, and other resources that we discussed so you can explore further.
Paulo Coelho – award-winning and best-selling author.
Thomas Edison – an American inventor and businessman who has been described as America’s greatest inventor.
Tim Ferriss
Pareto principle – states that for many outcomes, roughly 80% of consequences come from 20% of the causes.
Mark Dawson
Authored by Marc Reklau
26 min
September 13, 2021Accelerating your entrepreneurial journey to the top ranks with guest expert Dorie Clark
Dorie Clark, Adjunct Professor at Duke University’s Fuqua School of Business and author of Entrepreneurial You
Bill Ringle and Dorie Clark discuss how to avoid making decisions that limit your potential as you endeavor to rise beyond surviving to thrive as an entrepreneur with a focus on overlooked opportunities for established small business leaders.
Listen to this interview to learn:
Why limiting our relationships with people we know also limits opportunities to build connections with other interesting, insightful, and quality individuals.
How to take advantage of the opportunity that people right now are consuming more content to get your message across.
Why it is better to go slow than to rush your way to success.
How Dorie’s early inspiration from Tony Robbins shaped her bold vision for her career and life.
What William Gibson’s insight — “the future is here; it’s just not evenly distributed” — means for today’s entrepreneurs.
Expert Bio
Dorie Clark is a keynote speaker, executive communication coach, and Adjunct Professor at Duke University’s Fuqua School of Business. She has also taught at Columbia Business School and has been named the #1 Communication Coach in the world by the Global Gurus ranking and one of the Top 50 business thinkers globally by Thinkers50.
A former presidential campaign spokeswoman and journalist, Dorie now advises executives and entrepreneurs on building lasting professional reputations. Her work has appeared in the Harvard Business Review, TIME, Entrepreneur, and numerous other publications.
She is the author of five books on personal brand, strategy, and long-term thinking: Reinventing You, Stand Out, Entrepreneurial You, Stand Out Networking, and The Long Game. Her books have been translated into multiple languages and are used in executive education programs worldwide.
Contact Info for Dorie Clark
Primary website: DorieClark.com
LinkedIn: linkedin.com/in/doriec
Twitter / X: @dorieclark
Instagram / YouTube / Facebook: @dorieclark
Travels from: New York, NY
Books by Dorie Clark
40 min
September 06, 2021Rejecting the common wisdom that business meetings have to be an unpleasant and unproductive with guest expert Cameron Herold
Authored by Cameron Herold
Cameron Herold, author of Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable
Bill Ringle and Cameron Herold discuss the traps of poor meetings and how to avoid them so that your meetings yield productive results and beneficial bonding experiences for small business leaders and rising stars.
>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.
Interview Insights
Top 3 Takeaways from this Interview
Leaders help employees rise by teaching them new skills to give them more confidence that they can climb the ladder of success.
When we are unclear on where to go, we need to consider all available options as good options and then narrow our focus to have a vivid vision on which path will be the best direction for our business.
If we have a clear vision of what we want to achieve, we are happier and more passionate about doing our job compared to just doing for the sake of finishing. We want to see that vision come to life, and this is a great driver for us to give all we can to make sure we complete our tasks every single day.
Read the Show Notes from this Episode
Cameron shares how his father, who is hyper-aware of everything, has been a great inspiration. [01:44]
Alice’s conversation with the Cheshire cat (from Alice in Wonderland), illustrates how many good options are presented before we can have a vivid vision on which to choose and focus. [03:55]
CASE: Tristan, who runs a company in Australia, and how his vivid vision magnetized the right people and catapulted his company to success. [05:27]
How different people doing the same tasks can have worked very differently when there is a clear vision involved. [08:18]
Cameron shares how he discovered the importance of vision and clarity while at 1-800-GOT-JUNK [10:15]
The fundamentals of running an effective meeting. [15:01]
My Quest for the Best Lightning Round Begins [23:01]
Expert Bio
Cameron Herold has built a dynamic consultancy and his current clients include a ‘Big 4’ wireless carrier and a monarchy. He earned his reputation as the business growth guru by guiding his clients to double their profit and double their revenue in just three years or less.
Cameron was an entrepreneur from day one. At age 21, he had 14 employees. By 35, he’d help build his first TWO $100 MILLION DOLLAR companies. By the age of 42, Cameron engineered 1-800-GOT-JUNK’s spectacular growth from $2 Million to $106 Million in revenue and 3100 employees – and he did that in just six years. His companies landed over 5,200 media placements in that same six years, including coverage on Oprah.
Not only does Cameron know how to grow businesses, but his delivery from the stage is second to none. Rich Karlgaard, publisher of Forbes magazine, stated: “Cameron Herold is THE BEST SPEAKER I’ve ever heard…he hits grand slams”.
When Cameron steps off the stage, he doesn’t stop teaching. He is the author of the global best-selling business book DOUBLE DOUBLE, which is in its 8th printing and in multiple translations around the world. He’s also the author of the top-selling books MEETINGS SUCK, VIVID VISION, MIRACLE MORNING FOR ENTREPRENEURS, and FREE PR.
Cameron is a top-rated international speaker and has been paid to speak in 26 countries. He is also the top-rated lecturer at EO/MIT’s Entrepreneurial Masters Program and a powerful and effective speaker at Chief Executive Officer and Chief Operating Officer leadership events around the world.
Contact Info and Social Media for Cameron Herold
Primary Website
Travels from: Scottsdale, AZ
Connect on Facebook | Twitter | LinkedIn | Instagram | YouTube
Resources Mentioned During the Interview
Below are key people, places, books, quotes, websites, and other resources that we discussed so you can explore further.
Pat Lencioni – an American write best known as the author of The Five Dysfunctions of a Team, a book about team dynamics.
1-800-GOT-JUNK – a Canadian franchised residential and commercial junk removal company operating in the United States, Canada, and Australia.
Simon Sinek – a British-American author and inspirational speaker.
Alice in Wonderland – A fantasy novella written by Lewis Carroll.
Authored by Cameron Herold
30 min
August 30, 2021Finding the power of accountability to yourself and others with guest expert Sam Silverstein
Sam Silverstein, author of I Am Accountable: Ten Choices that Create Deeper Meaning in Your Life, Your Organization, and Your World
Bill Ringle and Sam Silverstein discuss the importance of being fully, not just superficially, accountable for small business leaders.
>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.
Interview Insights
Top 3 Takeaways from this Interview
In relational leadership, there is always accountability.
The purpose of accountability is to bring forth the best of everyone.
When leaders empower their people to share speak out their minds and give them confidence that their ideas will be respected, it creates a more innovative work culture, and these help build strong relationships both internally and externally.
Read the Show Notes from this Episode
Sam proudly talks about how his maternal grandfather’s values and wisdom inspired him growing up. [01:20]
Here he shares an experience when he was invited to speak at a hotel and he remembered and applied his grandfather’s wisdom. [06:15]
The joys of leadership. [10:05]
The definition and importance of accountability. [11:50]
The client story of John and how he asked Sam for help to bring value in his company. [13:14]
The different commitments and accountability principles. [15:25]
Two quotes that good leadership inspires. [17:13]
My Quest for the Best Lightning Round Begins [20:08]
Contact Info and Social Media for Sam Silverstein
Primary website
Connect on: Twitter | LinkedIn | Instagram
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28 min
August 23, 2021Having goals that really matter clarifies your priorities with guest expert Charlie Gilkey
Authored by Charlie Gilkey
Charlie Gilkey, author of Start Finishing: How to Go from Idea to Done
Bill Ringle and Charlie discuss the powerful forces of clarity and commitment in advancing your critical priorities at work and in other areas of your life for small business leaders.
>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.
Interview Insights
Top 3 Takeaways from this Interview
The highest level of success cannot be attained alone. We must bring in people that share our values and drive to reach that level.
Set your own time on when you can make success happen instead of basing your time on how long it took others to achieve theirs.
Often it is our mindset that misaligns our values from our goals and prevents us from taking action It is important to remember that there many ways to reconcile both as long as we are fully committed to doing what we can to align both.
Read the Show Notes from this Episode
Charlie talks about the three people who inspired him growing up. His dad, for one, and two military men, Bill Hendricks and James Abernathy. [01:10]
Lessons learned from the military applicable in small business. [03:52]
What motivated Charlie to write Start Finishing. [07:51]
Defining head trash and why it is more important to take our needs and dreams seriously, instead of just fully concerning ourselves on servicing others’ priorities. [15:42]
Charlie talks about the conflicts between values and goals. [16:37]
Debunking the myths of success ruining relationships, success versus integrity, and the ‘what if I can do it again’ trap. [18:51]
More about head trash and misaligned mindset. [23:05]
My Quest for the Best Lightning Round begins [29:20]
Expert Bio
Charlie Gilkey helps people start finishing what matters most.
In addition to his books, The Small Business Lifecycle, and Start Finishing, Charlie is the co-host of the Productive Flourishing podcast, and the founder of Productive Flourishing, a top website for planning, prioritization, and productivity for creative people.
His work is regularly featured in places like Inc.com, Forbes, Lifehacker, and Huff Post.
Prior to starting Productive Flourishing, he served as an Army Joint Force Military Coordinator and was pursuing a Ph.D. in Philosophy.
Contact Info for Charlie Gilkey
Primary Website
Travels from: Portland, OR
Connect on Twitter | Facebook | LinkedIn
Authored by Charlie Gilkey
36 min
August 16, 2021The skills set required to build a great company with guest expert Louis Carter
Authored by Louis Carter
Louis Carter, author of In Great Company: How to Spark Peak Performance By Creating an Emotionally Connected Workplace
Louis Carter and Bill Ringle discuss the results of the research with great companies and the steps to take to build your skills as a small business leader.
>>>Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.
Interview Insights
Top 3 Takeaways from this Interview
Where you lead, whether it would be at the office, or remotely, it is important to give people equal airtime, and the respect that they need in every meeting and in every conversation.
The company’s personal values are its greatest brand.
60% of CEOs get fired often due to relationship issues, so it is essential to identify the cause of this relationship strain, and how best to resolve it.
Read the Show Notes from this Episode
Lou proudly shares how his father’s work ethic inspired him growing up. [01:12]
The indispensability of forming and maintaining positive relationships with clients and with the organization. [06:11]
Differentiating a standard analysis from a 360-view analysis. [09:37]
Case study of Laura: a biotech company CEO, and her journey to becoming functionally fit for the job. [11:25]
Case study with Duncan: who was at that time the CEO of the New York Stock Exchange, and how he perceived his position. [15:52]
What it means to have value alignment. [18:31]
My Quest for the Best Lightning Round begins [30:37]
Expert Bio
Louis Carter is the founder and CEO of the Best Practice Institute, Most Loved Workplace, and CEO Executive coach.
He is the author of 11 books in leadership and management and the recipient of numerous accolades, including the top 10 Global Guru award in Organizational Culture, top products award by HRTech, top leadership executive by Leadership Excellence Magazine, ELearning! Magazine’s Trailblazer Award.
Contact Info and Social Media for Louis Carter
Primary Website
Travels from: Palm Beach Gardens, FL
Connect on Facebook | Twitter | LinkedIn | YouTube
Resources Mentioned During the Interview
Below are key people, places, books, quotes, websites and other resources that we discussed so you can explore further.
Ernst & Young – a multinational professional services network with headquarters in London, England
Howard Schultz – served as the chairman and chief executive officer of the Starbucks Coffee Company
Duncan L. Niederauer – former CEO of New York Stock Exchange
Authored by Louis Carter
45 min

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My Quest for the Best with Bill Ringle - the podcast for ambitious business owners.

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About My Quest for the Best with Bill Ringle - the podcast for ambitious business owners.