My Quest for the Best with Bill Ringle - the podcast for ambitious business owners.

My Quest for the Best with Bill Ringle - the podcast for ambitious business owners.

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My Quest for the Best with Bill Ringle - the podcast for ambitious business owners. episodes

  • The power of gratitude to transform your work relationships and culture with guest expert Chester Elton
    Authored by Chester Elton
    Chester Elton, author of Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Result

    Bill Ringle and Chester Elton discuss the underlying principles and detailed examples of how small business managers can lead with gratitude each day.

    >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.

    Interview Insights
    Top 3 Takeaways from this Interview
    • One of our most powerful gifts is having the ability to choose how to respond. Reactions are visceral but response is pensive, and thus, it is something we have full control of.
    • Showing gratitude to each member of your team, even if what they accomplished are menial tasks, shows you acknowledge their contributions and it makes them aware you know they exist. Even a simple ‘thank you’ could induce positivity to you and your team. It is great to make leading with gratitude our default way of leading.
    • Mistakes are opportunities, not a sign of failure or lack of potential. They are not encouraged but when they happen, take them as an opportunity to learn, and be better the next time you try.
    • Read the Show Notes from this Episode
      • A quote from Russell M. Nelson about counting blessings being far better than recounting problems inspires Chester. [01:51]
      • Our brain isn’t wired to keep us happy, but to keep us safe, and what this means for us. [02:35]
      • Chester shares a snippet from his interview with former Pepsi CEO, Indra Nooyi about assuming positive intent. [04:02]
      • An interview with former American Express CEO, debunking the myth that grateful leaders are weak. [06:12]
      • Chester stresses the importance of being grateful for the things we have instead of dwelling about the things that we don’t. [09:11]
      • WD40’s CEO Gary Ridge’s philosophy in life of ‘it’ll all work out.’ [11:29]
      • Gary is a great example of the power of gratitude and putting your people first. [12:01]
      • Co-Author Adrian Gosticks’ son gave him and Chester a fresh perspective about failure, saying as a scientist who had done a lot of lab works. “science is just failure with notes.” [13:39]
      • WD learned and built from their mistakes. [13:56]
      • Building a habit takes time, patience, and repetition. [20:50]
      • My Quest for the Best Lightning Round begins [36:18]
      • Expert Bio
        Chester Elton has spent two decades helping some of the world’s most successful businesses engage their employees to execute on strategy, vision, and values.

        He has been called the “apostle of appreciation” by Canada’s Globe and Mail, “creative and refreshing‚” by the New York Times, and a “must-read for modern managers” by CNN. Elton is co-author of multiple award-winning New York Times and #1 Wall Street Journal bestselling leadership books including All In, The Carrot Principle, The Best Team Wins, and Anxiety at Work. His books have been translated into more than 30 languages and have sold more than 1.5 million copies worldwide.

        Elton is often quoted in publications such as The Wall Street Journal, Washington Post, Fast Company, and the New York Times. He has appeared on NBC’s Today, CNN, ABC, MSNBC, National Public Radio, and CBS’s 60 Minutes.

        Contact Info and Social Media for Chester Elton
        • Primary Website
        • Travels from: Summit, NJ
        • Connect on LinkedIn | Twitter | Facebook | Instagram
        • Resources Mentioned During the Interview
          • My Quest for the Best interview: 315: Identify and Address Anxiety at Work Before it Takes Hold with guest expert Chester Elton
          • Adrian Gostick – Organizational Culture expert and co-Author of Leading With Gratitude. 
          • Russell M. Nelson – ““Counting our blessings is far better than recounting our problems. No matter our situation, showing gratitude for our privileges is a fast-acting and long-lasting spiritual prescription,”
          • Indra Nooyi, former CEO of Pepsi,
          • Alan Mullaly – Retired president and CEO of Ford Motors.
          • Garry O. Ridge – Chairman and chief executive officer of WD-40 Company.
          • Dave Kerpen – an American author, entrepreneur, and speaker. 
          • Ken Chenault – retired CEO of American Express. 
          • Books Authored by Chester Elton

            46 min
          • Your business culture either catalyzes growth or burns energy with guest expert Robert Richman
            Robert Richman, author of The Culture Blueprint: A Guide to Building the High-Performance Workplace

            Bill Ringle and Robert Richman discuss the importance of having an aligned and productive business culture for small business leaders, based on the lessons from Zappos.

            >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.

            Interview Insights
            Top 3 Takeaways from this Interview
            • External factors can be used as an advantage to not only better employee performance but also to deliver a better customer experience.
            • Managers should also factor in core values when it comes to what gets rewarded and what gets punished, not just performance.
            • Mastering your culture is mastering how you run your business.
            • #culture #insights #culturestrategist #Zappos
              Read the Show Notes from this Episode
              • Understanding how a company leader defines culture. [01:38]
              • When talking about a company that has a great culture, one that comes to Robert’s mind is Zappos. He tells us how Zappos defined and practice their culture. [03:92]
              • Robert explains how Zappos used shame not only as means to implement better performance but also better values. [06:23]
              • A story on how Zappos utilized external factors to better serve customers. [07:59]
              • What gets rewarded and what gets you kicked out? Robert puts weight on why managers should be clear on what needs to be discouraged or practiced.  [10:39]
              • Find out his Robert’s secret program. [13:14]
              • How culture plays a vital role in the rise and fall of businesses. [17:57]
              • A discussion on why self-hiring is a mistake. [20:34]
              • Roberts shares how Culture MBA was designed. [21:54]
              • Special My Quest for the Best Lightning Round begins [28:23]
              • Expert Bio

                Robert Richman is a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful in improving the employee culture at hundreds of companies.

                As an authority on employee culture, Robert is a sought-after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly. He has pioneered a number of innovative techniques to build culture, such as bringing improv comedy to the workplace.

                Robert graduated from Northwestern University with a degree in film, as well as from Georgetown University’s Leadership Coaching Program. He is a member of the Transformational Leadership Council and is based out of San Diego.

                Contact Info and Social Media for Robert Richman
                • Primary Website
                • Travels from: San Diego, CA
                • Connect on Facebook | LinkedIn | Twitter
                • Resources Mentioned During the Interview

                  Below are key people, places, books, quotes, websites, and other resources that we discussed so you can explore further.

                  • My Quest for the Best interview: 318: Your Company Culture is Your Highest Leverage Point with guest expert Robert Richman
                  • Zappos – an American online shoe and clothing retailer based in Las Vegas, Nevada, United States.
                  • Salesforce –  an American cloud-based software company that provides customer relationship management service.
                  • Verizon – an American wireless network operator. The mobile network previously operated as a separate division of Verizon Communications under the name of Verizon Wireless. 
                  • A World Without Email: Reimagining Work in an Age of Communication Overload, a book by Cal Newport. 
                  • Books Authored by Robert Richman

                     

                    37 min
                  • The long-range view that demands shifts in our behavior today, not someday with guest expert Bill Jensen
                    Authored by Bill Jensen
                    Bill Jensen, author of THE DAY TOMORROW SAID NO: The Discovery That Forever Changed The Future And How We Work

                    Bill Ringle and Bill Jensen discuss how significant and sometimes subtle signals that our employees, customers, and suppliers are sending can be disastrous when overlooked, ignored, or dismissed by small business leaders.

                    Contact Info and Social Media for Bill Jensen
                    • Primary website
                    • Connect on: Twitter | LinkedIn
                    32 min
                  • How Sensitive Strivers Can Release Worries and Fulfill Your Greatest Contributions with guest expert Melody Wilding
                    Authored by Melody Wilding
                    Melody Wilding, author of TRUST YOURSELF: Stop Overthinking and Channel Your Emotions for Success at Work

                    Bill Ringle and Melody Wilding discuss the duality and depths of people who have both high-ambition and high-sensitivity in their personality, woking and leading in small and mid-sized businesses.

                    Contact Info and Social Media for Melody Wilding
                    • Primary website
                    • Connect on: Twitter | LinkedIn | Instagram
                    34 min
                  • Deconstructing the causes of stress and strain at work is everyone's job with guest expert Adrian Gostick
                    Authored by Adrian Gostick
                    Adrian Gostick, co-author of Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done

                    Bill Ringle and Adrian Gostick discuss the importance of taking responsibility for day-to-day morale for yourself and your colleagues is what creates a desirable and healthy work culture for small business leaders.

                    >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.

                    Interview Insights
                    Top 3 Takeaways from this Interview
                    • Anxiety is not exclusive to larger companies. Small and mid-sized business leaders should also take time to make check their employee’s mental health and talk discuss anxiety in the workplace.
                    • Stress unattended can lead to anxiety. Leaders must address its cause at the manifestations of early signs such as burnout, and these signs are observable when interacting to them. Leaders should make every meeting meaningful and an opportunity to show support to their teams.
                    • Employees’ silence is the loudest alarm that something needs to be adressed, and leaders must attend to this because culture of silence can damage a company.
                    • Read the Show Notes from this Episode
                      • An important person growing up for Adrian was his father, whose work ethic and passion for his work inspired him. [01:36]
                      • After working from one big company to another, Adrian and his co-author Chester Elton decided to take a big leap, left a secured job, and took a risk to pursue a path of ownership and creativity.  [04:48]
                      • Here he gives us a better understanding of what anxiety is. [09:22]
                      • Managers should make meeting more meaningful. [10:42]
                      • Anxiety has a lot of ways to manifest. It is important to identify its early signs. [14:05]
                      • Partnering up is a great way to make employees not feel isolated because they would have someone to check each other with. [17:00]
                      • Adrian talks about David, and the example he set on how to coach younger team members. [19:24]
                      • Cultures do not start with the CEO, it comes down to the individual. Adrian uses Disney and Texas Roadhouse as examples. [22:15]
                      • Adrian talks about Amy Edmondson and the dangers of silence in the workplace. [26:52]
                      • Taking a mental health day is can help relieve anxiety. [30:16]
                      • My Quest for the Best Lightning Round begins [33:17]
                      • Expert Bio

                        #1 bestselling author Adrian Gostick provides advice to some of the world’s largest organizations on managing change, driving innovation, and leading high-performance teams.

                        Gostick is a global thought leader in the fields of corporate culture, leadership, and engagement. He is the founder of the workplace assessment company FindMojo.com and author of the #1 New York Times, USA Today, and Wall Street Journal bestsellers All In, The Carrot Principle, Leading with Gratitude, and Anxiety at Work. His award-winning books have been translated into 30 languages and have sold more than 1.5 million copies around the world. Gostick writes weekly on leadership strategy for Forbes, and his work has been called “fascinating,” by Fortune magazine and “creative and refreshing” by the New York Times. He has appeared on NBC’s Today Show, CNN, and CNBC, and is often quoted in The Economist, Financial Times, Newsweek, and Wall Street Journal. In 2021, Adrian was ranked as a top 10 Global Guru in Leadership and Organizational Culture.

                        As an executive coach, he is a member of Marshall Goldsmith’s MG100 ‘Pay it Forward’ Coaching Cohort. His consulting clients include Danaher, Bank of America, Cisco, Rolls Royce, and Procter & Gamble.

                        Contact Info and Social Media Links for Adrian Gostick

                        • Primary Website
                        • Travels from: Park City, Utah
                        • Connect on Twitter | Facebook | LinkedIn | Instagram 
                        • Resources Mentioned During the Interview

                          Below are key people, places, books, quotes, websites, and other resources that we discussed so you can explore further.

                          • Rolls Royce – a British luxury automobile maker. 
                          • Kent Taylor – was the CEO of Texas Roadhouse,  a Texas-themed American steakhouse chain restaurant that specializes in steaks in a Texan and Southwestern cuisine style.
                          • Disney
                          • Amy Edmondson
                          • Authored by Adrian Gostick

                            40 min
                          • Winning the war for your attention with guest expert Nir Eyal
                            Nir Eyal, author of Indistractable: How to Control Your Attention and Choose Your Life

                            Bill Ringle and Nir Eyal discuss how the phone and software companies have cleverly, systematically, and effectively stolen your attention and time and responses for their benefit… and practical steps you can take to win back control for small business leaders.

                            >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.

                            Interview Insights
                            Top 3 Takeaways from this Interview
                            • Distraction is internal, not external. If we cannot deal with our discomforts, we will always be distracted no matter how quiet the place. Likewise, if we master our internal triggers, the world could be full of noise but we will not lose focus.
                            • Often we are told that we are treading the wrong path if we feel so much discomfort and that maybe, that path taken is not what we are passionate about, otherwise, we would be always happy. Sometimes, that is just how it feels and we believe it. But we need to remember that the most successful entrepreneurs had lots of discomforts and that they achieved fulfillment not by rerouting but by learning. We should learn how to deal with discomforts.
                            • Winners do not delay their success by waiting until the last minute to act nor do they jeoperdize their chances of winning by being impulsive.
                            • Read the Show Notes from this Episode
                              • Nir talks about how his biggest inspiration growing up are his parents and how the best birthday present he ever got was coming to America. [01:44]
                              • The reason why traction is the opposite of distraction, not focus. [08:14]
                              • Ways traction can help build a sturdy company culture. [12:13]
                              • The reason why he thinks to-do lists are productivity killers. [14:20]
                              • The internal and external triggers of distraction. [20:00]
                              • He talks about the importance of dealing with discomforts. [22:24]
                              • Here he shares a very personal story about himself with his constant battles with stage fright in his career as a professional speaker. [24:54]
                              • Nir gives great practical advice on how to deal with internal distractions. [27:21]
                              • A thorough discussion on the dangers of being impulsive. [29:43]
                              • My Quest for the Best Lightning Round begins [35:01]
                              • Expert Bio

                                Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and business. Nir previously taught as a Lecturer in Marketing at the Stanford Graduate School of Business and the Hasso Plattner Institute of Design at Stanford.

                                Nir co-founded and sold two tech companies since 2003 and was dubbed by The M.I.T. Technology Review as, “The Prophet of Habit-Forming Technology.”

                                He is the author of two bestselling books, Hooked: How to Build Habit-Forming Products and Indistractable: How to Control Your Attention and Choose Your Life.

                                Indistractable received critical acclaim, winning the Outstanding Works of Literature (OWL) Award as well as being named one of the Best Business and Leadership Books of the Year by Amazon and one of the Best Personal Development Books of the Year by Audible. The Globe and Mail called Indistractable, “the best business book of 2019.”

                                In addition to blogging at NirAndFar.com, Nir’s writing has been featured in The New York Times, The Harvard Business Review, Time Magazine, and Psychology Today.

                                Nir is also an active investor in habit-forming technologies. Some of his past investments include Eventbrite (NYSE:EB), Anchor.fm (acquired by Spotify), Kahoot! (KAHOOT-ME.OL), Canva, Refresh.io (acquired by LinkedIn), Product Hunt, Marco Polo, Presence Learning, 7 Cups, Pana, Byte Foods, FocusMate, and Shadow.

                                Nir attended The Stanford Graduate School of Business and Emory University.

                                Below are key people, places, books, quotes, websites, and other resources that we discussed so you can explore further.

                                Contact Info and Social Media for Nir Eyal
                                • Primary website
                                • Connect on: Twitter | LinkedIn | Instagram
                                Authored by Nir Eyal

                                View on Amazon • View on Amazon

                                43 min
                              • Understanding the rules of succeeding at the long game of success with guest expert Dorie Clark
                                Dorie Clark, author of The Long Game: How to Be a Long-Term Thinker in a Short-Term World

                                Bill Ringle and Dorie Clark discuss how adopting longer range thinking leads to making more strategic and meaningful decisions, habits, and relationships than opportunistic, short-range thinking for small business managers, thought leaders, and entrepreneurs.

                                >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.

                                Interview Insights
                                Top 3 Takeaways from this Interview
                                • Powerful decision-making is key to growing a company. Leaders should not shy away from tough decisions.
                                • Anyone can manufacture a ‘crazy busy’ schedule — stop viewing it as a point of pride and stop using it as an excuse for not pursuing more long-range, meaningful goals.
                                • You can put a schedule on your calendar dedicated to pursuing your dreams.
                                • Read the Show Notes from this Episode
                                  • Dorie describes optimizing projects and career trajectories. [01:43]
                                  • CASE: Marian Stoddard, an 80-year-old housewife, who was the heroine of Dorie’s documentary, shared a piece of advice that really stuck to her, ‘whenever you have a choice of what to do, choose what’s more interesting.’ [02:51]
                                  • Always an advocate of networks and relationships, Dorie talks about landing a friendship with Susan Stoddard, a volunteer supporter of a candidate she was also supporting, which lead her to meet Marian. [04:22]
                                  • CASE: Francis Fry and how many companies are afraid to make hard decisions.  [09:09]
                                  • CASE: Derek Sivers, a musician turned successful entrepreneur. [12:32]
                                  • The downsides of having an overly busy schedule and how to choose instead to add space to pursue long-term goals. [15:13]
                                  • The pandemic comes with uncomfortable things that businesses need to deal with preventing business leaders from pursuing more meaningful goals. [17:10]
                                  • CASE: Dorie’s friend Petra Patrick and her initial fear of pursuing a dream due to lack of experience but how through dedication and motivation, she made her dream of deejaying achievable. [21:37]
                                  • Dorie talks about working with Forbes. [28:30]
                                  • My Quest for the Best Lightning Round begins.[34:33]
                                  •  
                                    Expert Bio

                                    Dorie Clark helps individuals and companies get their best ideas heard in a crowded, noisy world. She has been named one of the Top 50 business thinkers in the world by Thinkers50 and was honored as the #1 Communication Coach in the world at the Marshall Goldsmith Coaching Awards. She is a keynote speaker and teaches for Duke University’s Fuqua School of Business and Columbia Business School. She is the author of Entrepreneurial You, which was named one of Forbes’ Top 5 Business Books of the Year, as well as Reinventing You and Stand Out, which was named the #1 Leadership Book of the Year by Inc. magazine.

                                    A former presidential campaign spokeswoman, Clark has been described by the New York Times as an “expert at self-reinvention and helping others make changes in their lives.” She is a frequent contributor to the Harvard Business Review, and consults and speaks for clients such as Google, Yale University, and the World Bank. She is a graduate of Harvard Divinity School, a producer of multiple Grammy-winning jazz albums, and a Broadway investor. You can download her free Entrepreneurial You self-assessment workbook at dorieclark.com/entrepreneur.

                                    Contact Info and Social Media for Dorie Clark
                                    • Primary Website
                                    • Travels from: New York, NY
                                    • Connect on Facebook | LinkedIn | Twitter | Instagram | YouTube
                                    • Resources Mentioned During the Interview
                                      • My Quest for the Best interview: 327: Accelerating your entrepreneurial journey to the top ranks with guest expert Dorie Clark
                                      • Frances Frei and Anne Morris – authors of Uncommon Service: How to Win by Putting Customers at the Core of Your Business 
                                      • Derek Sivers – an American writer, musician, programmer, and entrepreneur, best known for being the founder and former president of CD Baby, an online CD store for independent musicians.
                                      • Forbes
                                      • Columbia University
                                      • Books Authored by Dorie Clark

                                         

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                                        • 44 min
                                        • Make your contribution and leave your mark (so that it is appreciated) with guest expert Andrei Anca
                                          Authored by Andrei Anca
                                          Andrei Anca, author of Lead From Any Seat: 10 Ways to Get More Involved in Your Job, Make a Lasting Impact, and Advance Your Career Fast

                                          Bill Ringle and Andrei Anca discuss how to think more effectively about managing work, improving processes, and contributing to the success of your career, department, and business for small business leaders and managers.

                                          >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.

                                          Interview Insights
                                          Top 3 Takeaways from this Interview
                                          • Leaders should encourage employees to ask questions.
                                          • Processes should be made to be easily understood.
                                          • Instead of blaming people or circumstances when we fail, we should take accountability, work harder, improve, and succeed.
                                          • Read the Show Notes from this Episode
                                            • An important person growing up for Andrei is his godfather, Peter, from Romania. [01:13]
                                            • When first coming to America, Andrei remembers his godfather and the way he values the people he is working with. [03:27]
                                            • What is a project, what people think of them, and how they should be treated. [06:33]
                                            • How to communicate, delegate, and ask people to treat as task as a project. [08:42]
                                            • The essential of creating a process flow. [10:40]
                                            • Train employees to have the right tools and give them opportunities to develop. [12:15]
                                            • The meaning of process and gave ideas on how to structure it. [14:02]
                                            • Andrei talks about project CHARA.  [16:53]
                                            • My Quest for the Best lightning round begins  [22:56]
                                            • Expert Bio

                                              Andrei Anca is a change management expert based in Boston, Massachusetts, and the author of Lead from Any Seat: 10 Ways to Get More Involved in Your Job, Make a Lasting Impact, and Advance Your Career. He has been helping organizations across many industries—including retail, banking, automotive, and manufacturing— achieve excellence through process improvement for over a decade.

                                              As a Certified Lean Six Sigma Black Belt, Andrei led countless process improvement projects and he trained and mentored employees from all levels on applying continuous improvement tools. He came to realize that the key to successful continuous improvement is the participation of the entire workforce. He strongly believes that the frontline employees who perform the actual work are the ones who know the business best and have invaluable improvement ideas.

                                              He created Lead from Any Seat with the purpose of motivating employees to stop complaining about things that are broken and start initiating change in a structured manner using proven continuous improvement tools.

                                              Andrei takes pride in motivating people to take initiative and to adopt a continuous improvement mentality. He currently works as a Director of Claims Operations at Agero, one of the largest US white-label roadside assistance, accident management, and digital dispatch solutions companies.

                                              Contact Info for Andrei Anca

                                              • Primary Website
                                              • Travels from Lexington, MA
                                              • Connect on LinkedIn
                                              • Resources Mentioned During the Interview

                                                Below are key people, places, books, quotes, websites and other resources that we discussed so you can explore further.

                                                • PSYOP
                                                • Authored by Andrei Anca

                                                  Contact Info for Andrei Anca

                                                  • Primary Website
                                                  • Travels from Lexington, MA
                                                  • Connect on LinkedIn
                                                  • Resources Mentioned During the Interview

                                                    Below are key people, places, books, quotes, websites and other resources that we discussed so you can explore further.

                                                    • PSYOP
                                                    • Authored by Andrei Anca

                                                      Contact Info for Andrei Anca

                                                      • Primary Website
                                                      • Travels from Lexington, MA
                                                      • Connect on LinkedIn
                                                      • Resources Mentioned During the Interview

                                                        Below are key people, places, books, quotes, websites and other resources that we discussed so you can explore further.

                                                        • PSYOP
                                                        • Authored by Andrei Anca

                                                          33 min
                                                        • To get better productivity you must create a better work culture with guest expert Randy Grieser
                                                          Authored by Randy Grieser
                                                          Randy Grieser, author of The Culture Question: How to Create a Workplace Where People Like to Work

                                                          Bill Ringle and Randy Grieser discuss common trouble spots in workplace culture that need to be addressed and how to approach them for small business leaders.

                                                          >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.

                                                          Interview Insights
                                                          Top 3 Takeaways from this Interview
                                                          • A strong culture is only possible if the whole of the organization works on establishing it.
                                                          • We can get better through recognizing our weaknesses. We have to acknowledge that they exist so that we will know the best way to deal with them.
                                                          • It our job as leaders to ensure that there is no disconnect between our employees and the company.
                                                          • Read the Show Notes from this Episode
                                                            • Randy recalls his high school basketball coach and why he became a huge influence to him. [01:00]
                                                            • Why it is helpful to seek people who are more experienced than us. [02:39]
                                                            • The purpose of leadership in increasing engagement in an organization.[05:21]
                                                            • CASE: Larry, a VP of a large healthcare company in Toronto, wants to resolve an issue regarding the people in his company not liking where they work. [06:27]
                                                            • Maintaining engagement on larger companies is more complex but not impossible. [08:39]
                                                            • Organizations didn’t always have a healthy work culture. Lessons on how they turned things around. [11:30]
                                                            • CASE: Mary is a director in an insurance company who wants to change the culture of her company. [14:47]
                                                            • Culture is rarely static. [17:11]
                                                            • Randy explains why in cultural change, we should make small changes quickly. [21:56]
                                                            • My Quest for the Best Lightning Round begins. [24:20]
                                                            • Expert Bio

                                                              Randy is the founder and Chief Vision Officer of ACHIEVE Centre for Leadership. He is the author of The Ordinary Leader, and co-author of The Culture Question and A Little Book About Trauma-Informed Workplaces.
                                                              Randy is passionate about sharing the importance of creating healthy workplace cultures and believes that leadership requires us to always be intentional about what we do and how we do it.

                                                              He gives presentations on leadership and workplace culture to a wide range of audiences.

                                                              Contact Info and Social Media for Randy Grieser
                                                              • Primary Website
                                                              • Travels from:Canada
                                                              • Connect on LinkedIn | Twitter | Facebook
                                                              • Books Authored by Randy Grieser

                                                                31 min
                                                              • Overcoming the Distractions on the Road to Success with guest expert Trevor Blake
                                                                Authored by Trevor Blake
                                                                Trevor Blake, author of Three Simple Steps: A Map to Success in Business and Life

                                                                Bill Ringle and Trevor Blake discuss some of the important distractions and obstacles that can delay, distract, or even destroy your chances of attaining the success of which you are capable – life is short and focusing on what matters is essential for small business leaders.

                                                                >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.

                                                                Interview Insights
                                                                Top 3 Takeaways from this Interview
                                                                • It is not what we think that we should control, but how we react to them.
                                                                • One major holdback is the lack of self-confidence that we can execute the ideas in our heads.
                                                                • We don’t have to do everything and complicate our lives. We can pursue a few things we are passionate about.
                                                                • Read the Show Notes from this Episode
                                                                  • An important person growing up for Trevor was his mother and he shares how she will always be an inspiration to him. [01:22]
                                                                  • A candid conversation about Trevor’s experience as a victim of bullying and the misplaced shame he felt about it. [04:34]
                                                                  • When the bullying got worse, reading became a means of relief to him as he started immersing himself in biographies finding great inspiration in them. [06:27]
                                                                  • Madam CJ Walker, one of the first African-American women entrepreneurs to attain national success, and how knowing her through her biography changed his perspectives. [07:20]
                                                                  • Moving to the countryside thrust Trevor to Narnia and it felt amazing for him. Here he learns to find appreciation in being close to nature. [10:53]
                                                                  • Trevor talks about Steve Jobs and we can learn and apply some of the Apple co-founder’s values and work ethics. [15:34]
                                                                  • Advice to managers and business leaders who are looking for better opportunities for their business and their teams. [18:01]
                                                                  • He encourages small business leaders to always find a way to innovate and reinvent. [25:33]
                                                                  • A discussion about neuroplasticity and why he finds it a magical tool. [22:54]
                                                                  • My Quest for the Best Lightning Round Begins [27:54]
                                                                  • Expert Bio

                                                                    Trevor Blake is a perpetual student of life. He is the NY TImes bestselling author of Three Simple Steps and Secrets to a Successful Startup.

                                                                    Trevor was the founder and CEO of QOL Medical LLC, which he started with just a few hundred dollars, and sold it in 2010 for more than $100 million. He has since sold two more companies (over $300 million) and is currently at work on his 4th, 5th, and 6th ventures.

                                                                    He’s done this all and never hired a single employee or worked more than 5 hours a day. He has worked in the UK, Europe, and the USA with companies such as 3M, LiphaTech, and Biogen and has won many industry awards. 

                                                                    Trevor’s passion is physics and studying how we can use an understanding of the relationship between energy and matter to achieve success in any aspect of business and life. 

                                                                    Contact Info and Social Media for Trevor Blake
                                                                    • Primary Website
                                                                    • Travels from: Woodinville, WA
                                                                    • Social media:  Facebook | LinkedIn | YouTube
                                                                    • Resources Mentioned During the Interview
                                                                      • My Quest for the Best interview: 344: Gain Confidence from Proven Processes to Achieve more faster with guest expert Trevor G. Blake
                                                                      • Chronicles of Narnia – a fantasy novel written by C.S Lewis
                                                                      • CJ Walker – an African American entrepreneur, philanthropist, and political and social activist
                                                                      • Steve Jobs – an American business magnate and philanthropist who was one of the founders and former CEO of Apple
                                                                      • Royal Navy Academy
                                                                      • Neuroplasticity – also known as neural plasticity, or brain plasticity, is the ability of neural networks in the brain to change through growth and reorganization. These changes range from individual neuron pathways making new connections, to systematic adjustments like cortical remapping. 
                                                                      • Books Authored by Trevor Blake

                                                                        36 min

                                                                      About My Quest for the Best with Bill Ringle - the podcast for ambitious business owners.

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