In episode #253, I address the top four metrics you should calculate and monitor if you have a customer onboarding function. This episode focuses on services margins.

- Run PS like its own business unit

- Set up your SaaS P&L correctly

- Services margins benchmarks

Check out this post for more detail: https://www.thesaascfo.com/how-to-effectively-manage-your-professional-services-team-with-metrics/