How good are you at dealing with conflict in the workplace? What are some better ways to navigate communication in the office?
In today's Author Corner, our resident author and Director of Learning Danette Fenton-Menzies speaks with fellow author Genevieve Hawkins. Genevieve discusses her journey as an author and occupational therapist, focusing on mental health and workplace dynamics. She introduces her new book, 'Shrinking Elephants', which explores the theme of conflict in the workplace and how to navigate it effectively. The discussion delves into the science behind conflict, unconscious reactions, and the importance of curiosity and communication in resolving issues.
Genevieve emphasizes the potential for conflict to serve as an opportunity for personal and professional growth, highlighting the need for psychological safety in teams.
To grab a copy of Shrinking Elephants:
https://genevievehawkins.com.au/shrinking-elephants-book/
And to reach out to Genevieve:
https://genevievehawkins.com.au/
https://www.linkedin.com/in/genevievehawkins/
Chapters
00:00 Introduction and Personal Journey
02:51 The Inspiration Behind 'Shrinking Elephants'
06:02 Understanding Workplace Conflict
09:09 The Science of Conflict and Communication
12:00 Unconscious Reactions and Blind Spots
20:46 Transforming Conflict into Opportunity
27:10 Final Thoughts and Resources
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